Love the bubble wrap to protect candle
Love the bubble wrap to protect candle. Think wax need to be cleaned up around candle a little. I love the candles beer nice fantasy candles. Looks real life. I want to try all flavors
14. juli 2022
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Fantasy Candle sells a unique variety of soy candles. Each candle has a 50 hour burn time and a everlasting strong fragrance inspired by your favorite sweet treats. Our candles are 100% cruelty free and vegan.
Kontaktoplysninger
3,4
Middel
8 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
3,4
Candle DON’T remain LIT
I am very disappointed, I purchased the Sugar Cookie Candle because I was considering doing wholesale with this company but wanted to try it 1st. When my candle arrived I was so excited to burn it because I smelled it through the box before opening it. As soon as I lit the candle it blow out, I lit it again and again the flame went out. The candle wasn’t as strong scented in smell as I had thought it would be, once it was lit the smell became very faint. I took a picture of the candle and sent 3 emails to the support email as well as to the wholesale email, and hadn’t heard anything back til this day. For a $40 candle you would think that the flame would remain lit at least for an hour, and when it’s a problem customer service should reach out quickly just like they did when I was asking about wholesale pricing. I would like either a replacement or a refund, I will gladly send the candle back as it was only lit 2x. Still looks brand new.
17. juni 2022
Uopfordret anmeldelse
The second banana candle I ordered
The second banana candle I ordered. When more people come to visit me and smell it, I'm sure I will be providing your information so they can order. I plan to get many more for upcoming birthdays.
31. maj 2022
Besvarelse fra thefantasycandle.com
Thank you we appreciate your feedback!
Not Satisfied
I placed a large order of candles and my better mind told me to order 1 and try it first. I think your candles are beautiful and shipping was excellent because I received my order on time based off guidelines via your website. But the candles don't stay lit very long at all.And per your website it shouldn't be lit more than so many hours but it doesn't last for even a couple of hours also they don't have a strong smell like I thought they would you can barely smell anything.
31. maj 2022
Besvarelse fra thefantasycandle.com
Thank you for your feedback. It sounds like you may have had an issue with tunneling which happens with all candles and can cause candle to go our prematurely. Please see additional care instructions on our Instagram page @thefantasycandle
A bit disappointed.
One of my candles came shattered (I understand these things happen) I sent all of the information from my order including pictures of the broken candle, box, receipt ect. I received an email asking for all of the information I provided. The strawberry shortcake candle scent is very mild when burning. The fruit-loop candle broke but was a stronger scent without ever even burning it. The candles are creative but for the size and scent they are not worth the price in my opinion.
27. maj 2022
Besvarelse fra thefantasycandle.com
Thank you for your feedback. We have enhanced our packaging to prevent breakage of our larger candles while on shipping route. We apologize for any inconvenience and have processed a replacement for your broken candle.
Besvarelse fra thefantasycandle.com
Thank you we appreciate your feedback!
I’m trying to contact the company
I’m trying to contact the company. One of my candles was broken. Wasn’t
Packed correctly. Is wasn’t in the bubble wrap. How can I contact this company?
19. maj 2022
Besvarelse fra thefantasycandle.com
Hi there we're sorry to hear about your candle and we apologize for the inconvenience. You can email us at thefantasycandle2022@gmail.com or message us on instagram @thefantasycandle . Send us a picture of your broken candle with your order number or name and we'll gladly send you a replacement 🙂
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