Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Dotstore builds powerful WordPress and WooCommerce plugins to help online stores grow faster. Since 2016, we’ve launched 40+ plugins used by 100,000+ businesses. Our parent company, Multidots, is a WordPress VIP Gold Agency Partner—trusted by global enterprises.
801 Barton Springs Rd, 78704, Austin, USA
4,4
17 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We’ve been using their Flat Rate Shipping Plugin on our pet store’s website for years and absolutely love it. The product works great, and the team at Dotstore truly goes above and beyond with their support if you need help with anything.
Professional support team took the time for me to solve an issue regarding the size chart not being displayed where I wanted. The app is very high end without bugs or glitches.
Dotstore was very responsive and worked with me quickly to resolve an issue. Great support and product ("Conditional Payment Methods for WooCommerce").
I am starting a small business that needs a way for customers to choose their pick-up location and date/time on our website. This free plugin is everything I needed! It allowed me to offer several pick up locations, custom pick up time slots, a calendar where customers can choose the date and time, an option to offer free delivery/shipping if the customer's order reaches a certain minimum per tax. Other plugins were much more limited (e.g., only one pickup location) or cost hundreds of dollars every year. Honestly, this plugin saved me a lot of money and hassle.
Customer service is great as well! I had trouble setting up the plugin and almost gave up on it. After reaching out to customer service by email, I received a response from Bhavesh in the same day. He was able to resolve the set-up issue.
Downloaded the free version of a plugin and somehow got charged for the premium version without agreeing to a free trial or anything. They charged us on thanksgiving day for a plugin we don't use. We also have no idea how they got our payment information as we are a very small company, and we are 100% sure that none of us entered our card information. Also, please read over their refund policy: there terms and conditions basically only allow for refunds if you find a Technical issue with their product despite advertising a "no questions asked, 14 money back guarantee". Scum of the Earth Business to deal with. Look up the company they charge through (freemius) and you'll see the same thing.
Besvarelse fra Dotstore
Hi Alice,
Thank you for sharing your feedback — we truly appreciate it.
It seems there may have been a misunderstanding.
Please rest assured that we have not charged your account, and there's no way for us to access your card or bank details without your explicit input.
In fact, our system does not provide any option to add payment details without user action.
If you still have any questions or concerns, we kindly invite you to reach out to our support team — we’re always happy to assist.
Warm regards,
The Dotstore Team
Besvarelse fra Dotstore
Hi Ralf,
Thank you for the kind words!
We're always here if you need anything!
Thank you,
Dotstore Team
I was having an issue with the plugin and contacted support. Once I reported my issue they promptly replied and addressed my concerns. All is working great! Thank you.
Besvarelse fra Dotstore
Hi Perez,
Thank you for the kind words!
Glad we could help you quickly.
We're always here if you need anything! 🙌
Thank you,
Dotstore Team
I had an issue with a license key not activating properly. Although I had to wait a few hours for support to come online, once they did, the response was fast and helpful across both email and chat. My issue was resolved quickly and successfully. While the agent didn’t go into detail about the cause, the speed and professionalism of the resolution gave me confidence in their support team. Overall, a very positive experience... quick, reliable, and effective support when I needed it.
Quick response to help me resolve my questions and apply free shipping to a single product
Besvarelse fra Dotstore
Hi Paige,
Thank you for the kind words!
Glad we could help you quickly set up free shipping for your product.
We're always here if you need anything! 🙌
Thank you,
Dotstore Team
It’s truly the best shipping plugin on Wordpress right now. Very easy to use and allows you create a many as 10 shipping rules on the free version.
Besvarelse fra Dotstore
Hi Somto,
Thank you so much for your amazing review!
We're thrilled to hear that you consider our plugin the best shipping solution on WordPress.
It’s great to know you’re finding it easy to use and that the ability to create multiple shipping rules in the free version is working well for your store.
Best regards,
Hitendra
Dotstore Team
Besvarelse fra Dotstore
Hi Simon,
Thank you so much for your kind words!
We're really glad to hear that you're enjoying the plugin and had a positive experience with our support team.
Your feedback means a lot to us.
Best regards,
Hitendra
Dotstore Team
I bought their Digital Goods for WooCommerce Checkout. Then I sent a support ticket and wait for 4 days and they asked me to provide the login details. Then I provided and wait for 6 days without any reply.
Then I asked for a refund, they said they answered me and recorded a video say the plugin works on their demo site which is not what I asked for the support.
Then I capture the screenshot showing that they haven't replied yet and record a video showing the issue I have (which I told them in the first ticket).
Then they haven't replied to me yet for 10 days which is out of the refund period.
This is a SCAM and people should stay away from them.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
