The Delivery Group Anmeldelser 

110
•
TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Their rating on here means no company should be using them to send out orders. Still no package, still no update, no response to emails for five days. Trash company. Why are companies using them to d... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Not very impressed at all. They take an age, compared to other couriers. The tracking is completely shambolic, updating on every thing that happens to your parcel (14 steps in 3 days, none of which in... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We have worked with The Delivery Group for over ten years and the relationship goes from strength to strength. What sets them apart is the genuine access to senior management and the depth of market k... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The Delivery Group has not only been great in handling our e-commerce packets over the past 4 years, but also a fantastic partner to help our business grow. Matt, our account manager is always at th... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Logistikvirksomhed
  2. Fragt- og forsendelsesservice

Skrevet af virksomheden

The Delivery group offers a wide range of Bespoke logistics services, powering E-commerce solutions domestically and internationally. We solve your complex shipping needs whether this be single piece items, Fulfilment solutions, Technology or specialised services, we are on hand to help.


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

110 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 62 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(110)

56 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

First time using this company, terrible ratings, won’t be getting my hopes up.

Was meant to receive one small makeup item yesterday but it didn’t come. Checked the tracking through Amazon which is where I’ve ordered this item from, now says it will be delivered today but it’s nearly 7pm and I am pretty sure it isn’t going to turn up yet again. This is the first time I’ve ordered an item with Amazon using this company as a delivery service if that’s what you want to call it. But what I don’t understand is it arrived in Springfield in Essex depot at 5ish in the morning today and then go to check the tracking again and at 3ish this afternoon today it is now saying it’s arrived back at the same depot???? Will I actually receive my item? I’ve phoned Amazon up and they said it should arrive today by 10pm and I said but it’s gone back to the same depot with several hours apart, whereas those extra hours should of arrived at my address. She said give it til tomorrow by 10pm if it doesn’t arrive request a refund. It’s taken days as it is to receive this item, i am really annoyed because it’s an item I need now as I have run out of this makeup. But now after reading the reviews I’ve lost all hope and I am not going to lie but the reviews of scams and parcels with nothing inside or kids toys being delivered makes me anxious. I will give them til tomorrow evening to get this item delivered which I’m pretty sure won’t happen. Will definitely be making sure I steer clear from this company. If I could give it 0 stars I will. Surely as a company seeing all these bad reviews you would of thought they would improve their services but the bad reviews are all the way back to 2021 and 1.5 star is a very low rating on Trustpilot, surely as a company you should be concerned and sort yourself out but 4 years on and still more really bad reviews. This company needs to be investigated on, terrible service. Avoid!!!!

Update: My item came today 😊 . It did originally state on the tracker late last night that it would be delivered on 1st April. Wasn’t happy having to wait even longer so called Amazon and they said they had an update that I couldn’t see that said it is out for delivery today. I received the item nice and securely this morning. So I take back the 1 star, it would have just been nice if the tracking details were updated for me. Thank you.

27. marts 2025
Uopfordret anmeldelse
The Delivery Group-logo

Besvarelse fra The Delivery Group

Dear Toya-Kate,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We don't actually deliver the items ourselves we have delivery partners that complete the final mile delivery. The final mile courier is decided by your sender. We look forward to hearing from you.
Thanks
The Delivery Group

Bedømt til 1 ud af 5 stjerner

AVOID

Tracking ID: JJD0002232090521154

Ordered on 17th March from cotswolds books on Amazon. Expected delivery date 20th March. 22nd March get an email in the AM that it is out for delivery. Get an email then at 9pm (same day) saying it will now be delivered by 26th March. ITS A BOOK. How does it take 9 days to deliver a book. DO NOT BUY ITEMS FROM COMPANIES WHO USE THIS COURIER SERVICE. The book I ordered was for my holiday. I won't get it in time now. How are companies so INCOMPETENT. I have left a bad review with the cotswolds book company, hopefully they end their contract with the worst courier company in the UK. Worse than ANY of the other courier companies. AVOID.

22. marts 2025
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The Delivery Group-logo

Besvarelse fra The Delivery Group

Hi Heather,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We don't actually deliver the items ourselves we have delivery partners that complete the final mile delivery. The final mile courier is decided by your sender. We look forward to hearing from you.
Thanks
The Delivery Group

Bedømt til 5 ud af 5 stjerner

A top firm thanks

sorry wrong delivery firm am getting old this firm is first class glad Amazon have sense to use them sorry for early review too much going on just now

22. marts 2025
Uopfordret anmeldelse
The Delivery Group-logo

Besvarelse fra The Delivery Group

Hi Peter,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We don't actually deliver the items ourselves we have delivery partners that complete the final mile delivery. The final mile courier is decided by your sender. We look forward to hearing from you.
Thanks
The Delivery Group

Bedømt til 1 ud af 5 stjerner

My parcel was delivered to the wrong…

My parcel was delivered to the wrong address, despite being fully and correctly addressed. And the companies feedback process is dreadful. I was allowed to say the delivery was"not so good"!

23. februar 2025
Uopfordret anmeldelse
The Delivery Group-logo

Besvarelse fra The Delivery Group

Hi Tim F,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Bedømt til 1 ud af 5 stjerner

Horrible delivery service

Horrible delivery service! Kept extending the delivery date by the day and the product has not shown up in two months. Cancel immediately if you buy from amazon and see the delivery group listed to deliver your order! The absolute worst and an actual scam!

13. januar 2025
Uopfordret anmeldelse
The Delivery Group-logo

Besvarelse fra The Delivery Group

Hi
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Bedømt til 1 ud af 5 stjerner

AVOID!!!!!!!!

Ordered item from Amazon on December 12th, it cleared customs on the 18th of December, but the item has yet to be delivered and it is now the 9th of January. Terrible company. AVOID AT ALL COST!!!!!!!

12. december 2024
Uopfordret anmeldelse
The Delivery Group-logo

Besvarelse fra The Delivery Group

HI BA Decker,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Bedømt til 1 ud af 5 stjerner

Terrible service ever....the delivery…

Terrible service ever....the delivery keeps being moved from day to day. Avoid at any cost

6. januar 2025
Uopfordret anmeldelse
The Delivery Group-logo

Besvarelse fra The Delivery Group

Hi Luna Rizzo,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Bedømt til 1 ud af 5 stjerner

Order made via Amazon 3 weeks ago

Order made via Amazon 3 weeks ago. Parcel stops at the Customs. Delivery asked to contact them, but no references to phone number or email. I bought a book in the UK for a student in Belgium..... How can that be blocked at the Customs for so many days..... Never again

20. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This has to be the worst delivery…

This has to be the worst delivery company ever. I won’t but from
Amazon sellers if they use The Deliverv Grouo as they’re hopeless. Tracking info is appalling and no prewarning of delivery !!! I’d give them 0 if possible

15. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No attempt at delivery. Items left in garden

A number of books ordered through eBay were "delivered" by this company by leaving the box in my garden in the rain without any notification of delivery. On reviewing my CCTV there was no attempt to knock, at my door, no card left to notify of where the item was left... Just a message via eBay that my item had been delivered.

This is the second time the company have done this, and looking at reviews here it seems to be their standard approach. Absolutely disgraceful

10. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered items from Amazon 16/10…

Ordered items from Amazon 16/10 delivery was to be 19/10 I needed these quickly. It's now 26/10 and still no sign of items. Apparently been sitting with Royal Mail since 21/10. AVOID all dealings with these people, tracking useless and terrible service.

26. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No notice of delivery, book abandoned in rain

I ordered a book from Sage publishers and it was unfortunately delivered by this company. I received no notification of the delivery, so my pricey academic book spent an unknown number of days hidden in my front yard in the pouring rain and is now water-damaged.

19. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible Service - Unprofessional and Disappointing

I paid for expedited delivery, but unfortunately, my parcel was handed over to The Delivery Group. The delivery date kept changing, and there was absolutely nothing expedited about it.

When the item finally arrived, the delivery agent ignored my front door and decided to dump the parcel in my back garden instead. After I signaled that I was home, he casually came to the door, cigarette in hand, filling my house with the awful smell of smoke. Completely unprofessional and unacceptable.

Awful, awful, awful service.

7. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I was delivered unsolicited goods…

I was delivered unsolicited goods today. From other feedback I can see this is common practice known as 'brushing scam'. I tried to 'chat' with Yodel but getting nowhere, it just sits waiting for a reply.

29. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I suspect a Brushing Scam

I suspect a Brushing Scam! Small package arrived via Yodel from TDG Sedgwick Rd Luton. Inside were 2 packs of children's tattoos. Certainly not ordered by me. Watch this company and watch out for the potential aftermath of a tonne of 5 Star reviews in your name.

14. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scam alert

I have received a parcel today that I did not order. It was a small package of 8 sets of kids tattoos. After investigation and speaking to the delivery company yodel. I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves
I have informed yodel

15. juni 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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