So easy to order on line ,great choice prices good delivery excellent. Staying in contact with me by email updates on order 😊
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted to replace a valued mirror that broke and The Crock was the only online store I could find that stocked the same item. Very fast delivery and very safely packaged. Excellent customer service... Se mere
Virksomheden har svaret
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Se mere
Virksomheden har svaret
Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Kontaktoplysninger
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Storbritannien
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Fremragende
268 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well packed and quick dispatch
I am really pleased with the mug which is out of stock in most stockists. It was dispatched quickly and was very well packaged so arrived in perfect condition. E mail communication from Crock was good and I really appreciated the thank you note and the sweeties!
2. januar 2024
Besvarelse fra The Crock Ltd
Thank you Karen, i hope you enjoyed the sweeties :)
Besvarelse fra The Crock Ltd
Thank you Victoria, we are a very small team so we really do pride ourselves on making sure our customer service is always up to standard :)
Great service
The ordered item arrived very quickly after I ordered it and was well-packaged to avoid breakage.
14. november 2023
Besvarelse fra The Crock Ltd
Thank you Anne :)
Absolutely brilliant company to deal…
Absolutely brilliant company to deal with. I left something off my online order by mistake late on a Friday night, they called first thing Saturday to rectify it. The items arrived Monday, brilliantly packed with a hand written thank you. I’ll definitely be buying again as the items were lovely and the service 5 star.
11. november 2023
Besvarelse fra The Crock Ltd
Thank you Amanda, We are always happy to help with any enquiries and to make sure you essentially get what you need :)
Besvarelse fra The Crock Ltd
Thank you Lucy :)
Besvarelse fra The Crock Ltd
Thank you Adrian :)
Besvarelse fra The Crock Ltd
Thank you Mark :)
Excellent service
Excellent service, from the telephone call to check the colours I wanted to the quick delivery and well packaged items. Thank you.
29. august 2023
Besvarelse fra The Crock Ltd
Thank you Carol :)
Great personal service
Great personal service. Prompt delivery. Salt cellar woks very well
27. august 2023
Besvarelse fra The Crock Ltd
Thank you Anne! :)
Brilliant and quick service and a great…
Brilliant and quick service and a great product
30. juli 2023
Besvarelse fra The Crock Ltd
Thank You Simon :)
Excellent service
Excellent service. Outstanding response by Crock, good one to one communication. Followed up on actions taken. A refreshing approach to customer service, the way it should be done!
19. juli 2023
Besvarelse fra The Crock Ltd
Thank you Sheila, we are always happy to help :)
Items arrived in Good time
Items arrived in Good time, in perfect condition and exactly what I ordered. Thank you.
12. juli 2023
Besvarelse fra The Crock Ltd
Thank you:)
Besvarelse fra The Crock Ltd
Delighted you were happy with your order:)
Very personal attention for my…
Very personal attention for my individual request for Corination Mugs and Crowns
What a great service and would like to visit the main shop
7. maj 2023
Besvarelse fra The Crock Ltd
Thank we would love you to visit us too:)
Ordered the Wrendale Coronation Mug
Ordered the Wrendale Coronation Mug. Lovely design exactly the same in real life as pictured on web page. Arrived super quickly in ‘bombproof’ packaging. Would have no hesitation in ordering from The Crock again
26. april 2023
Besvarelse fra The Crock Ltd
Thank you, hope you managed to get through the bomb proof packaging as we did not want your mug to get broken!
Besvarelse fra The Crock Ltd
Dear John
thank you so much for your review, and delighted your goods got up to Scotland nice and quickly
Kind regards
Clare
Coronation china
I like the feel of bone china and the unfussy classic design. The package arrived as scheduled and the items were well protected.
6. april 2023
Besvarelse fra The Crock Ltd
Dear Susan
Many thanks for your review, really please you were happy with the design of the mugs and they arrived on time and well packaged
Regards
Clare
Besvarelse fra The Crock Ltd
Dear Christine
Many thanks for your review, delighted you were happy with our service
Kind regards
Clare
First time on line
We always visit this shop when we are in the Cotswolds for long weekends. With its vast range of household products it is always a pleasure to have a look around when we stop off for lunch in Stow. This time we shopped on line for the first time has we wanted to purchase two new kitchen knives and have no plans to visit Stow in the next few months. When we contacted the Crock shop to enquire if they had the items in stock, they could not have been more helpful, found the requested items, explained how to use their website and even phoned to tell us it all went through ok.
4. marts 2023
Besvarelse fra The Crock Ltd
Dear Robert
Many thanks for your review, its a shame you could not get to Stow but delighted you called and we were able to help you get your order sorted.
Hope to see you back in the shop soon
Kind regards
Clare
Besvarelse fra The Crock Ltd
Dear Paul
Many thanks for your review, and delighted you were pleased with your purchase
Kind regards
Clare
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