Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Se mere
Virksomheden har svaret
Ich habe mehrere Kleider bestellt. Ungefähr die Hälfte war sehr schlecht verarbeitet. Außerdem wurde bei der Retoure ein Artikel nicht erstattet. Ich habe bereits drei mal deswegen die Serviceabteilun... Se mere
Well I have to say that The Cream Store has renewed my love for Sheffield city centre. Was looked after by Manish very well. Got some new runners and 3 very well priced T-shirts……… 100% be back as... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Kontaktoplysninger
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Storbritannien
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,5
Fremragende
169 anmeldelser
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I still haven’t received my order
I still haven’t received my order. Delivery has been cancelled every day for the last 4 days.
16. december 2022
Uopfordret anmeldelse
Excellent experience
Excellent experience. The lady who served me couldn’t do enough to help. Would definitely shop there again.
18. oktober 2022
Uopfordret anmeldelse
Every stage was simple and I was…
Every stage was simple and I was informed of my purchase from been dispatched to delivery
21. august 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Many thanks for your kind review. We are glad you have enjoyed your shopping experience and thanks for choosing to shop with us.😃
Go in here all the time always have new…
Go in here all the time always have new clothes in whenever I go in and lads always willing to help and are friendly went in last week and had a nice chat with I think it was Ryan and Liam who helped me decide what I wanted will always come back great shop!!
4. juli 2022
Uopfordret anmeldelse
In store purchase and experience
Went into the store to have a look around and see if I could find something for my son. The two gentlemen could not have been friendlier or more helpful. Will definitely go back. Excellent customer service! Thank you 😊
18. juni 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks so much for your kind review and also for visiting our store it was a pleasure to be able to assist you.😊
Everything good
8. maj 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks for your kind review, its much appreciated and also thank you for choosing to shop with us online.😊
Paid for next day delivery, arrived late.
Paid for next day delivery, arrived a day late.
7. maj 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
We are sorry to hear item did not arrive as you expected and apologise for any inconvenience caused here. After looking further into this I can see your order was placed on 2nd May which was a Bank holiday Monday and so your parcel was dispatched on Tuesday using a next day delivery service and you received the parcel on Wednesday.
Item exactly as described
Item exactly as described. Came quickly. Thought the price was a bit high, had sold out on other stores for over £10 less, but I can’t fault the service or the condition it came in.
29. marts 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks for your kind review, we are glad you are happy with your purchase and appreciate you shopping with us.😊
Excellent customer service over the…
Excellent customer service over the phone and fast delivery.
13. marts 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks for your kind review, it’s much appreciated. 😊
I bought a t-shirt for my son who is…
I bought a t-shirt for my son who is 21. The two young guys working in the shop were friendly and helpful but not pushy. I think the 5% cash back is a great idea each time you buy something. I will definitely be going back.
26. februar 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks so much for your feedback and positive review. We are glad we could help you and thanks for shopping with us, it’s much appreciated. 😊
Very happy.Product came as it said it…
Very happy.Product came as it said it would and am very happy with it.Cam in delivery time for a third cheaper than anywhere else i could find
23. februar 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Many thanks for your kind review and positive feedback we really appreciate this. Thanks for your support and choosing to shop with us.
Love the new tommy jeans t shirt and…
Love the new tommy jeans t shirt and staff where very polite and helpful with sizing and recommendations will definitely go back in the future
12. februar 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Thanks for your kind words and positive review. We are glad you enjoyed your shopping experience with us today and thank you for your support. Thanks for shopping locally.
Wife loved the Fred Perry dress
Wife loved the Fred Perry dress. Arrived as stated - easy, pleasure to order from
8. februar 2022
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Hey, thanks for your kind review and for choosing to shop with us! We really appreciate your support.😊
Love the polo shirt
Love the polo shirt and fast, tidy service. Item was well packaged when it arrived too.
21. december 2021
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Hey, thanks for your kind review and for choosing to shop with us! We really appreciate your support.😊
The item arrived in good time but was…
The item arrived in good time but was not as pictured, very misleading as picture was of Fred perry Polo in white (which I thought I ordered) but upon rechecking description it was a tee which was what I received.
18. december 2021
Uopfordret anmeldelse
Fabulous Service
Fabulous shop to buy from and I can wholeheartedly recommend them. Thank you for your swift service so that my stepson gets his dream coat well in time for Christmas.
17. december 2021
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Hey, thanks for your kind review and for choosing to shop with us! We really appreciate your support.😊
Very quick and efficient delivery with…
Very quick and efficient delivery with lots of lovely items
16. december 2021
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Hey, thanks for your kind review and for choosing to shop with us! We really appreciate your support.😊
Trainers delivered the next day
Trainers delivered the next day.
Will defo use again.
16. december 2021
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Hey, thanks for your kind review and for choosing to shop with us! We really appreciate your support.😊
Fantastic service
So fantastic, very helpful and great service.
Thank you guys
16. december 2021
Uopfordret anmeldelse
Besvarelse fra The Cream Store
Hey, thanks for your kind review and for choosing to shop with us! We really appreciate your support.😊
Besvarelse fra The Cream Store
Hey, thanks for your kind review and for choosing to shop with us! We really appreciate your support.😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.