Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Sportsbutik

Skrevet af virksomheden

The Cold Pod is a product born from a passion for cold water dipping, designed to bring together communities of sea dippers and cold dippers. Our name, 'The Cold Pod,' refers not only to the structure in which you dip, but also to the sense of community and belonging that develops among groups of cold water enthusiasts. We are a 'pod' in the same way that dolphins are a pod, united in our love of the cold dip experience.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

9 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Stay well clear of their cold pod XL…

I would stay clear of their cold pod XL product. The inflatable ring around the top is of such low quality it deforms meaning the water pours out one side when you get in, and the cover doesn’t fit properly. This happened with my first one after a couple of months, this was replaced under warranty. I’ve had this new one in storage for just over a year, used it for 1 month and it happen again. This time they won’t replace it as it’s been over a year. Such poor quality, don’t waste your money.

15. juli 2025
Uopfordret anmeldelse
The Cold Pod-logo

Besvarelse fra The Cold Pod

Hello Richard,

I'm sorry to hear of your disappointment with the Cold Pod XL. Upon reviewing, I can see that your order was placed in June 2023 and is therefore outside of the 1 year warranty period. This information is stated on our website as part of our terms and conditions.

I'm very sorry we were unable to issue a replacement on this instance.

The Cold Pod Team

Bedømt til 5 ud af 5 stjerner

Amazing customer service

Amazing customer service! The pump they had provided got broken (my fault) and none of the standard pumps seem to fit. I couldn’t find spares on their website so messaged the company on a Sunday. They messaged back very early on the Monday morning and agreed to send me a new pump free of charge. Outstanding customer service! I love my cold pod and was lost without it! Yes it is a very simple product but comparable cost compared with say a cheap paddling pool of a similar capacity from Amazon so not overly priced and mine has sat outside and in use for just under a year with no problems. Worth every penny.

11. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I purchased the Cold Pod XL and…

I purchased the Cold Pod XL and absolutely loved it! However the top ring was not staying inflated so I ordered a new replacement. Bad decision, the next one not only had a top ring leak, the floor layers separated so there was water in the bottom I couldn't drain which made it very heavy and unable to be sanitized. I returned it for a third and again, both the top ring wouldn't stay inflated and the bottom layers separated again. Deeply disappointed.

4. juni 2025
Uopfordret anmeldelse
The Cold Pod-logo

Besvarelse fra The Cold Pod

Good morning Connie,

i'm really sorry to hear that you've had problems with your orders. Whilst it's uncommon to receive a faulty item, it is possible however, to receive 3 faulty items is completely unacceptable and we're very sorry for this. All of our Cold Pods come with a 1 year warranty against manufacturing faults so we would love to help get this sorted for you. If you could please contact us directly, we would be happy to get this resolved.

Bedømt til 1 ud af 5 stjerner

Absolute garbage

The inflatable ring around the top is not air tight - there is an audible leak from the right hand side of the valve.

The union between the cold pod and drain tap leaks water.

The supposed next day delivery is a misnomer, due to the fact that their courier firm only delivers Monday to Friday. (Unfortunately in the hours most people are at work).

I'd strongly suggest looking elsewhere or buying from a source other than cold pod, if like me you are unavailable between 9 and 6 on week days, this would probably help with a smoother delivery experience.

23. december 2024
Uopfordret anmeldelse
The Cold Pod-logo

Besvarelse fra The Cold Pod

Hello Tom,

I'm sorry to hear that you had problems with your Cold Pod. All orders come with a 1 year warranty against manufacturing faults so, should you experience an issue, we would recommend getting in touch with our team right away and they will be able to assist you with this. If you send an email to hello@thecoldpod.com we can take a look into the issue you're experiencing with the inflatable ring.

Due to the size of our parcels, we are limited as to what couriers we can use in order to keep the costs low for our customers. We do advise that delivery is only available Monday-Friday - a weekend delivery can be arranged by contacting us directly however this would be a premium chargeable service. Our couriers also offer full tracking and the option to add delivery instructions should you not be available at the time of delivery.

I'm sorry again and hope we can work together to get the issue resolved for you.

Bedømt til 5 ud af 5 stjerner

Absolutely love my cold pod

Absolutely love my cold pod! It was easy to assemble. I've had my up in the garden for a few weeks now and it's so handy, after a workout I love getting straight into it. It's like having 10 cups of coffee without the caffeine. Highly recommend it for energy levels, performance and mental health. It's helped me with all of these things! Also looked very cool in my garden! :)

27. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend

A very well made product with excellent health benefits. Customer service second to none. Should be very proud to run a small business like this. Thank you very much Thecoldpod. Highly recommend.

17. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing Customer Service and Product

I purchased a pod and when delivered it was missing parts, and was unusable. I returned it and obtained a full refund.
A few weeks later, I received a new pod free of charge, with a hand written letter apologising for the previous delivery.
The pod was easy to assemble and works well!
Recommend this company.

13. juli 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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