Shocking service …no resolution 50£ out of pocket
Arrived at the cocktail club Liverpool Street, we had booked a table 7-9.30, no one could find booking, sent us downstairs and into club, standing at a table and was asked to move as table was reserved, I pointed out tht we had also booked, asked to wait and order drink at bar, spoke to bartender but once we said we had paid 50£ deposit he would not serve us as said it’s table service, by this time it’s now 19.15 still no drinks, bartender called host over and he said sorry it’s my first night (not my problem) offered me a table for 2 with 3 standing, I said no we have booked a party of 5! Now 19.20 still no drinks, asked for my deposit back as we wanted to leave, said I would get email tomorrow 15th dec, still nothing, he took screen shot of my booking. I have called for 3 days straight no answer I have left 2 enquiry’s on their page and have tried to send 3 emails tht will not send!! No sign of resolution as they are uncontactable so I’m now 50£ short, shocking!!!







