I ordered the A grade 4kg ladies clothes, 4kg alternative bundle and 4kg shoe bundle which arrived fairly quickly. Some of the items are amazing and ive already made my money back (within 2 days) and... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great mystery reseller bundles. Easy process to order and smooth delivery. I did get one item that wasn’t correct, but response was prompt from them and offered a resolution (though didn’t take them... Se mere
Virksomheden har svaret
Not sure if it was because they were nearly sold out of all the bundles but not sure how they can call it a reseller bundle, contained plain black bad quality tshirt most likely from shein and other i... Se mere
Virksomheden har svaret
I have recently ordered both from the womens and mens collection and the clothes are of excellent quality and just as described i.e. Excellent, as new etc The prices reflect good value- you will be... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Second hand clothing and homeware for the whole family. Many amazing reviews on Google and Facebook. Trading since 2017 we are growing every day. Items are in excellent condition and even new with tags. We have plus size, maternity, seasonal collections such as Christmas & Halloween. We have school wear, Tall & Petite...you name it we sell it. Now specialising in Reseller/Mystery Bundles
Kontaktoplysninger
High Wycombe, Storbritannien
- 07926809888
- Theclearoutstore@gmail.com
- theclearoutstore.co.uk
4,5
Fremragende
98 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Received item promptly. It was exactly as described. Really pleased with purchase. Fantastic price too.
27. december 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Thank you so much for taking the time to leave your feedback. It really is much appreciated 💗♻️
Great range of items
Great range of items. Great customer service! Fast and efficient delivery!
Great experience from start to finish.
17. december 2021
Uopfordret anmeldelse
Fantastic. Wonderful idea to save waste
Very happy with my experience with the Clear Out Store. From purchase to delivery exceptional. The items I purchased are excellent! Will definitely buy from in the future, I have recommended this eco store to my friends. Thank You
4. november 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Hi Diane, thank you so much for your recommendation. We're so pleased you have been happy with our service!
very happy
When my order came it was nicely packaged, everything was in great condition and fit perfectly. There was one item missing, but there was a note inside saying the money for the missing item has been refunded due to it being out of stock and had also given me a £5 voucher to use on the site who I thought was a really nice gesture. Overall I’m really happy with them and would highly recommend purchasing from them.
14. september 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Thank you so much for recommending us and for your custom ♻️❤
Very happy with the product good value…
Very happy with the product good value good fast delivery, will definitely use them again
29. august 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Hi, this is great to hear. Thank you so much for taking the time to leave your feedback. It really is appreciated ♻️💗
Besvarelse fra The Clear Out Store
This is great to hear! Thank you for your feedback ♻️💗
Brilliant service and ethical
I have had two orders from the Clear Out Store and both times the process has been really easy, including the returns process. It is a great store that I believe in ethically as a way to help combat the dark side of fast fashion by helping rehome perfectly good clothes. Everything I have ordered has been in brilliant condition and looks like new for a fraction of the price!
Both times I have been in contact with Kye, from the customer support team, who is very friendly and helpful, providing fast and useful responses. There is a clear want to help the customer and the experience feels personable.
I highly recommend shopping here
23. juli 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Thank you so much for your lovely comments. It makes us smile from ear to ear when we get reviews like this!
We and our planet thank you for shopping with us ♻️💗🌎
Ordered 3 items one was great with tags…
Ordered 3 items one was great with tags the other 2 didn't smell very nice.
8. juli 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Hi Jill, I'm sorry you've had a bad experience. We do offer free returns for item's that you don't want to keep. I can assure you all items are washed and clean but as stated on our website, some can sit in storage for a while until bought so we always advise washing again before wearing even though they are clean. If left too long before being bought we will wash again before sending but we weren't aware of any issues with your item's so I can only apologise if something was missed. It's always worth emailing us another time to give us the opportunity to correct a situation, we're a nice bunch and always keen to help I promise 😊
One great shop!
Very happy with the purchase, lovely clothes, thanks!
22. juni 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Fantastic to hear!
Thank you so much for shopping with us ♻️💖
Great service and rewarding!
One of my items was accidentally mislabelled on the website but they were very honest and clear about it and offered a refund if I wanted. I accepted the item anyway and am very happy with all that I ordered. The clothes were well packaged and smelled clean and fresh. Plus, it's fun to get unique clothes!
14. juni 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
It's great to hear you're so pleased with our service. Thank you so much for such a lovely honest review.
Many thanks for shopping with us!♻️💗
Did not fit!
Despite following the measurements and the sizing guides three items showed up two small, to the point where it wouldn’t even fit over my head so was not even a size to small but multiple sizes. Some items were torn and dirty which was not advertised in the listing.
3. juni 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Hi Esme.
We are sorry you have not been happy with your order. We haven't been contacted by yourself or requested a free return which we offer for all items.
We could have refunded your for your order and had them returned free of charge to yourself for us to look into.
I can assure you, issues such as these are extremely rare but we always do our utmost to rectify an issue if we are made aware.
If you are still inside our 14day free returns policy please do email us at support@theclearoutstore.co.uk to arrange your return. You can still return your items up to 30days too. If you can send us a photograph of any flaws/marks/tears we can fully refund you for that item with no return necessary.
We hope to speak with you soon.
Worth a Look!!
What a great experience shopping at the clear out store...beautifully wrapped items that were just as described...added to my favourites!!
6. marts 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
We're so pleased you enjoyed your experience shopping with us.
Thank you so much for your review!♻️💕
Very happy with experience
Very happy with experience. Goods arrived on time and as described. Would recommend and use again.
1. februar 2021
Uopfordret anmeldelse
Good experience
Good clothes selection on the website, no issues during the order process and clothes arrived within expected time frame.
27. januar 2021
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Fantastic to hear!
Thank you so much for leaving your feedback.
We hope to be of service again soon ♻️
Super fast service delivered days…
Super fast service delivered days before expected...just in time for Christmas
29. december 2020
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Hi Gail.
This is great to hear! Thank you so much for sharing your experience.
We hope you had a fantastic Christmas!🎄
The Clear Out Team
Great service
Items arrived well packaged and smelt amazing, all items as described and really good quality. Will definitely shop with The Clear Out Store again.
19. december 2020
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Fantastic to hear!
We're so pleased you loved your order.
Thank you so much for taking the time to leave a review. We look forward to serving you again soon ♻️💚
Have a very Merry Christmas 🎄
Would recommend
Enjoyable website, prompt delivery, items all clean and as described. Good experience all round.
22. november 2020
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Great to hear you were happy with our service.
Many thanks for sharing your experience ♻️💚
I always try to promote secondhand for…
I always try to promote secondhand for value and the items are great. The maternity trousers fit lovely (so far). Good value for money and fast delivery.
14. november 2020
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Fantastic to hear, thank you so much for giving us a try! 💚♻️
As always The Clearout Store comes up…
As always The Clearout Store comes up trumps with clothing and fantastic Customer Service
5. november 2020
Uopfordret anmeldelse
Besvarelse fra The Clear Out Store
Thank you so much for saying so Janice !
Much appreciated 💚♻️
Besvarelse fra The Clear Out Store
Fantastic to hear! Thanks so much for shopping with us ♻️💚
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