Expectations met exactly! Cake looked exactly like the picture. Was delivered on the morning it was promised. We chose the gluten free vanilla almond with chocolate ganache and it was delicious. The b... Se mere
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Se, hvad kunderne siger
The quality and taste of the lemon cake was first rate.The lemon cake almost melted in our mouths, We all agreed that it was the most delicious one we’ve ever eaten ( and nobody could tell that it wa... Se mere
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Highly recommend! The whole process was seamless from start to finish. Communication was excellent, ordering was easy, and the cakes were beautifully made. Most importantly, they tasted absolutely del... Se mere
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When cake arrived it looked fantastic but was disappointed that we had to wait 4 days after delivery as it was the closest date to my granddaughters birthday party, l was told cake would be ok cause o... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
As The Cake People, we're leading the way in Melbourne with our award-winning, beautifully designed cakes. Our mastery extends to crafting indulgent cakes that accommodate vegan, gluten-free, dairy-free, and egg-free needs. Not only are we celebrated for having the best cakes in town, but we're also committed to promoting an environmentally-friendly and ethical food industry.
Kontaktoplysninger
13/74 Thomsons Road, 3042, Keilor Park, Australien
- 03 9099 0733
- hello@thecakepeople.au
- thecakepeople.au
4,7
Fremragende
284 anmeldelser
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Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thanks for a beautiful cake
Thanks for a beautiful cake. Arrived on time, easy ordering process.
14. marts 2026
Besvarelse fra The Cake People
Thank you, Rita — so glad everything went smoothly from order through to delivery! 🎂
Besvarelse fra The Cake People
Thank you, Sevil! A Paw Patrol cake and a happy little one — that's what it's all about! 🎂
Paw Patrol pink cake order
Our cake order was delivered in the morning onthe date that was set, it came exactly as it was pictured and was absolutely perfect, my daughter turned 5 on the day and screamed with delight when we brought out the cake out after dinner that night.
Fantastic service and beautiful cakes, keep up the great service The Cake People, Thank you!
16. februar 2026
Besvarelse fra The Cake People
Thank you, Terence! A scream of delight from a 5-year-old is just about the best reaction a birthday cake can get! So glad it arrived on time and looked exactly as expected. We hope she had a wonderful birthday! 🎂
Besvarelse fra The Cake People
Thank you, Jason — really appreciate you taking the time to leave a review! 🎂
Middle of the road
Taste was good, jam was nice. Cake was dry & not worth anywhere near the price paid value wise. Thanks
29. januar 2026
Besvarelse fra The Cake People
Thank you for the honest feedback, George. We're glad the taste and jam hit the mark, but we're sorry the cake didn't fully meet your expectations on texture and value. We appreciate you taking the time to share this — it helps us continue to improve.
Delivery was on time and the cake was…
Delivery was on time and the cake was great, it is not easy to find a nice gluten free option. I will be buying from the cake people again
29. januar 2026
Besvarelse fra The Cake People
Thank you, Paolo! We're so glad we could deliver on both counts — on time and delicious. We look forward to your next order! 🎂
Tasted great and a nice cake!!!
Tasted great and a nice cake!!!!
I ordered my son a Marvel Avengers Cake for his 6th birthday and he loved it so much he said it tasted so nice and yummy. Everything was done the way I wanted it was decorated nicely and look so amazing. It was also wonderful that they do delivery too. The cake was perfect and tasted so great. Thank you so much 😀
15. januar 2026
Besvarelse fra The Cake People
Thank you, Mary! A Marvel Avengers cake with a 6-year-old's seal of approval — we love to hear it! So glad everything came together just as you hoped, and that the delivery made it all that little bit easier. 🎂
Cake looked and tasted great
Cake looked and tasted great, not too overly rich. Thank you
17. januar 2026
Besvarelse fra The Cake People
Thank you, Claire — getting that balance just right is something we really care about. Glad you enjoyed it! 🎂
Great customer service and the cake was…
Great customer service and the cake was enjoyed by all the family.
8. januar 2026
Red Velvet Cake was a hit!
Red Velvet Cake was a hit!
Everyone loved it and there wasn't a crumb left over.
Delivery was efficient as well. Thanks team!
7. januar 2026
Disappointed 😞
When cake arrived it looked fantastic but was disappointed that we had to wait 4 days after delivery as it was the closest date to my granddaughters birthday party, l was told cake would be ok cause of the frosting Round cake would keep it moist. When we cut it there was no cream barely any jam & moist a little bit & the frosting was too thick
24. december 2025
Besvarelse fra The Cake People
As discussed during our phone conversation, I’m sorry to hear you were disappointed.
For clarity, our cakes do not contain fresh cream, and this is clearly outlined in our product descriptions. They are finished with buttercream, which is designed to seal the cake and maintain freshness over several days when stored correctly.
Regarding the filling, our jam is measured by weight to ensure the cake remains stable and travels safely. Jam is a moist filling, and using more than this would cause the layers to slide or the cake to fall apart. The amount used is intentional and balanced for both flavour and safe travel.
You also mentioned the cake being too sickly due to the buttercream, while also feeling there should have been more buttercream in the centre. These points are contradictory, and the cake was made exactly to our standard specification.
You further advised you were expecting an ice-cream cake. We do not sell or advertise ice-cream cakes on our website, so unfortunately this appears to have been your misunderstanding when ordering.
We understand your disappointment that your granddaughter’s birthday fell during our Christmas closure. We are open every other day of the year, however we do close briefly over Christmas to spend time with our family. The delivery date selected was the closest available operating day, and our availability was clearly visible at the time of ordering. Proceeding with a delivery several days prior to the event was a decision you made during checkout.
While we’re sorry the cake didn’t meet your expectations, it was supplied exactly as described. For this reason, we’re unable to offer further resolution.
The flavours were great,but the cake…
The flavours were great,but the cake was underbaked,dense,soggy
23. december 2025
omg one of the nicest chocolate…
omg one of the nicest chocolate christmas canach cakes we have ever devoured , everyone loved them , highly reccomend , so fresh
20. december 2025
Fantastic service & fantastic cake
Fantastic service & fantastic cake. They nailed our boys 8th birthday basketball cake. Everyone loved it and it looked superb!
15. december 2025
The absolute best !
Amazing as always! Steven goes above and beyond ! Delicious cakes, wonderful customer service. Highly recommended
30. november 2025
This cake was well loved by everyone…
This cake was well loved by everyone because is wasn't too sweet.
4. december 2025
The cake is exactly what we wanted!
The cake is exactly as advertised to look at and the flavour and freshness never disappoints - easily picked up from their warehouse and a wonderful family business. Highly recommend The Cake Prople!
25. november 2025
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