We had a great first experience with this company. Not only did they have many options available but they were also able to deliver the cake the day prior our event, taking one less stress away from o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The cupcakes and cake we bought were incredible. So tasty, moist, and full of flavour. The presentation was honestly next level — everything looked beautiful and professionally done. We were super imp... Se mere
Virksomheden har svaret
A perfect cake and exquisite decoration. But it was the service that made it extra special. We need to reschedule and adapt the cake because of some health issues. The team could not have been more... Se mere
Virksomheden har svaret
The quality and taste of the lemon cake was first rate.The lemon cake almost melted in our mouths, We all agreed that it was the most delicious one we’ve ever eaten ( and nobody could tell that it wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As The Cake People, we're leading the way in Melbourne with our award-winning, beautifully designed cakes. Our mastery extends to crafting indulgent cakes that accommodate vegan, gluten-free, dairy-free, and egg-free needs. Not only are we celebrated for having the best cakes in town, but we're also committed to promoting an environmentally-friendly and ethical food industry.
Kontaktoplysninger
13/74 Thomsons Road, 3042, Keilor Park, Australien
- 03 9099 0733
- hello@thecakepeople.au
- thecakepeople.au
4,7
Fremragende
289 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The ordering process was uncomplicated…
The ordering process was uncomplicated and the cake was delivered on time. Prior to ordering,
I called with an enquiry and was assisted promptly. The lady I spoke with was friendly and polite. The edible image cake I ordered looked incredible and was absolutely delicious!! What's there not to love? We will certainly not hesitate to order from The Cake People again. Thank you 😊
15. august 2024
We ordered the Billionaire Biscof cake
We ordered the Billionaire Biscof cake. It looked amazing and tasted even better. The team also made sure the cake was delivered to the venue. Everything went seamlessly and the cake certainly was a hit at the party.
1. august 2024
Luscious Lemon Cake …
Our experience with The Cake People was great from the first contact via online. They were very responsive to my enquires. Delivery was smooth without any hassles, delivered by the owner.
Best of all our choice of Luscious Lemon Cake was a hit! All the cake was eaten and all guests commented how lovely it was 😊
26. juli 2024
Great Cakes, great service!
Custom made, tasty and great service. Slightly expensive for the size you get but balanced out by quality and service. We ordered a small cake for a 4 year old and it easily fed 7 children and 5 adults.
26. juli 2024
Nice design, but overall only fair
Delivery: too broad a time frame, and unable to track, so this was not great.
Also we did not think the cake itself was great tasting.
The reply from the supplier notes that the delivery time was updated in a message- unfortunately I cannot locate the message, but appreciate this may have been done. The cake was delivered in a timely manner.
26. juli 2024
Besvarelse fra The Cake People
Hi Joanne,
Thank you for your feedback. We appreciate your honesty and are always looking for ways to improve our services.
Regarding the delivery time frame, we accommodated your request for a narrower window and confirmed the 2-3 pm delivery on the day, as shown in our communication. As a small business, adding detailed tracking would increase the delivery charge, which we aim to keep reasonable for our customers. However, we are continuously working to enhance our delivery process.
As for the taste of the cake, we understand that preferences vary. We take pride in our products and value your input to help us refine our offerings.
Great service
The cake looked just like the picture and all the kids loved it. It was delivered efficiently and staff communication was great.
18. juli 2024
The Cake People provided exceptional…
The Cake People provided exceptional service and the most delicious cakes. The cakes I ordered were both gluten and dairy free, and both tasted just as good, if not better than regular cakes. The cake design was also perfect and everyone at the party loved the cake. Highly recommend getting your cakes from here!
13. juli 2024
Got what we paid for, it was good
Communication and updates could have been better but the cake was good.
13. juli 2024
The best cake and experience we've ever had!
The cake was absolutely amazing! My husband said it was the best cake he has ever had!!
My son was so excited and loved his lightning mcqueen cake.
I emailed regarding delivery concerns and they responded so quickly and were so helpful and kind.
Highly recommend!!!
Thank you
11. juli 2024
The cake was absolutely amazing and it…
The cake was absolutely amazing and it tasted so good. I got nothing but compliments for it!
8. juli 2024
Highly recommend
Highly recommend! I bought a Minecraft birthday cake for my 7 year old twin’s party recently & not only did it look amazing it was also so delicious! The kids loved it & said it was perfect.
Great customer service too.
1. juli 2024
Elmo
The cake design was great, and matched the description.
However, the cake was not the nicest to eat and had thick layers of icing in between. There was barely any cake.
20. juni 2024
We loved our Minecraft cake
We loved our Minecraft cake. It arrived looking great - just as photographed. It also tasted very good. Easy to order online, smooth delivery. Would recommend
20. juni 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.