Thebrokenbindingsub Anmeldelser 8

TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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3,3

Middel

TrustScore 3.5 ud af 5

8 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Responsive and polite customer service

I ordered some books and then got gifted the same set, broken binding were very understanding and I posted back a book set hassle free. Customer service responses were very quick within hours of my email, polite and helpful. I love their books and it was amazing that this was such an easy and speedy resolution.

4. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Customer service is just awful

Customer service is just awful. Every order I’ve ever placed has had issues. Either wrong books received, or arrived damaged. Customer service takes forever to respond. My latest issue is now into its second month because it takes weeks to receive a response to emails. It’s a shame as the books are beautiful, but the CS is so bad I won’t order from them anymore.

27. marts 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Customer service is terrible

Customer service is terrible. Missing part of an order with no response. I appreciate these things happen but communication goes a long way. So lack of it makes the experience not great despite the books being lovely.

5. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unfortunately I’ve had a bad experience…

Unfortunately I’ve had a bad experience with this company I ordered a book and got the wrong one delivered I thought no problem I’ll just email them as they have no phone number and ask what they would do about it they took a week to get back to me and it has now been 16 days since I first emailed them to get a returns sticker for the parcel I’ve ordered one book from them in the past and everything was smooth but if they can’t keep up with just basic customer support surely they should have more people able to sort out issues like this - hate to post this review as it’s the only one I’ve ever posted for anywhere but it needs to be said.

25. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantasic customer service and great packaging

I have ordered a few times from broken binding and always love receiving my packages! They are packaged so well and it feels like a mini christmas present!

I recently reached out over email to query a delivery date and had a response within 24 hours and they were really helpful.

I have also previous ordered a series with them and they made sure the number edition i got matched for all 3 books.

It really feels like they put so much thought and care about their customers and i cant wait for my next order!

4. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Perfect shop!

They're growing, so here and there some imperfections happen as they are trying to navigate this new path. Overall, I'm very happy with their products and their service! May take a while for cs to reply but they solved it every time.

30. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service, good quality

I had the fantasy sub for almost a year. I made a huge error in my order of Eragon, but they were kind enough to fix it, despite it being not required and two months having passed. Their customer service is not always the fastest, but very helpful and pleasant. Definitely a recommend for the fantasy sub and the limited books they release.

5. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best book-only subscription ever

The best book-only subscription ever. Their books are absolutely gorgeous. The book comes very well packed in beautiful packaging with a specially designed bookmark. Their choices of books are amazing, and they never disappoint.

20. august 2023
Uopfordret anmeldelse

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