The Belgian Beer Co Anmeldelser 

18
TrustScore 3 ud af 5

3,0

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere


Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

18 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,0

Alle anmeldelser

(18)

3 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Still not received my order

Still not received my order. £30 on gluten free lager.

27. april 2026
Uopfordret anmeldelse
The Belgian Beer Co-logo

Besvarelse fra The Belgian Beer Co

Hi,

Thanks for the feedback. I've checked our emails and cannot find any correspondence from you to say you've an issue so unfortunately we weren't aware until reading your 2x 1 star reviews.

I have tracked the parcel and it looks like the courier has been trying to get hold of you as you've had 3 failed deliveries (7th, 8th, 9th May), as well as sending you full tracking updates.

Couriers will only attempt delivery 3 times before the parcel is returned to us (which they charge us for). Unfortunately you haven't replied to my email either so this parcel is now on its way back to us. Once it's returned, we will issue you a refund minus all delivery charges as per our t&cs.

Cheers
Sam

Bedømt til 1 ud af 5 stjerner

Best avoid their dodgy beer

No wonder they have 40% negative reviews! Spent over £70 on 20 bottles of Kwak which is like pea soup and tastes bad. Best avoid this company

26. januar 2026
Uopfordret anmeldelse
The Belgian Beer Co-logo

Besvarelse fra The Belgian Beer Co

Hi Robert, I cannot understand why you've left us a 1 star review if I'm to be honest. We are a retailer, not the brewer so have no control over how a beer tastes. We sell all beers by the bottle so if you’ve not tried Kwak before, you could have purchased 1 bottle and not 20.

We're also a small independent business so reviews such as yours really have a negative impact on our reputation, especially when they are unjust.

Bedømt til 1 ud af 5 stjerner

They mislead you

As I saw "free delivery in the UK for orders over £75" I started to place an order for beer. When I passed the threshold the website acknowledged " congratulations you have qualified for free UK delivery ". However when I got to the checkout they had added a delivery charge of over £12 to my order rendering it too expensive to continue. Very disappointing and misleading

8. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

faulty and incorrect

order arrived damaged and did not match the picture on the website, sent pictures as requested and have been awaiting refund for two weeks. now being ignored

8. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ideal place to find your craved for beer

This very first purchase of a brand of beer named Löwenbrau, which is really hard to find these days with all the cheap quality of almost all beers sold in the UK, has met my expectations. Had all bottles delivered on time before the New Year’s Eve in a lovely strong protective packaging, so I can strongly recommend this seller to everyone. Thank you for the outstanding service. With a generous selection of beers to choose from, thebelgianbeercompany is a no brainer when it comes to getting a proper beer 🍻

29. december 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Still no beers

I ordered beers for my birthday. I get there is strikes on but I paid 7quid postage only to have a message that I should receive them some time next week. They have tried to help, hopefully I will get them soon

16. oktober 2022
Uopfordret anmeldelse
The Belgian Beer Co-logo

Besvarelse fra The Belgian Beer Co

Hi, we can see you placed the order on the 17th this week. It was dispatched on the 20th. We have tracked the parcel and you had a failed delivery attempt today via DpD. A calling card and email notification was sent to you via the courier. Please arrange re-delivery.

Bedømt til 1 ud af 5 stjerner

Let down by courier but then acted badly

I was a returning customer however on this occasion the courier failed to deliver the parcel. The same courier failed to deliver two separate parcels from 2 seperate retailers at the same time and basically told porkies to both retailers.

Thats fine - these things happen - and not the fault of the retailer however the Belgian Beer Company wanted to charge me another delviery fee to redeliver my order. That is just taking the proverbial as far as I am concerned and will not be buying from them again.

3. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommended

My second review. I ordered a mix of Belgian and Oktoberfest beers on Monday and they arrived on Friday. That's pretty good as I live in Scotland. Can't recommend the BBC highly enough for choice, especially the German beers.

17. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Order never arrived

Order never arrived, the company were horrendously rude. Terrible customer service and actually quite offensive in their replies. Avoid!!!

3. august 2021
Uopfordret anmeldelse
The Belgian Beer Co-logo

Besvarelse fra The Belgian Beer Co

Thank you for your review. Unfortunately we could not deliver as you were not in for the original delivery and unable to accept a delivery due to you being away the following week. We were aiming to send another delivery but as you requested a refund we processed that as requested. If you have any further questions then please let us know.

Bedømt til 1 ud af 5 stjerner

9 days and no sign of my order

9 days and no sign of my order, no response after 24 hrs to e-mail, rang and got recorded message to say only accepting e-mails, then discovered phone is a premium rate number. Now trying to recover my cash.

6. april 2021
Uopfordret anmeldelse
The Belgian Beer Co-logo

Besvarelse fra The Belgian Beer Co

Thank you for your review. I believe this was all resolved but don't hesitate to get it touch if you have any further questions.

Bedømt til 5 ud af 5 stjerner

Great beer at good prices

Great beer at good prices. If you want Belgian beer it's worth ordering from them. The glass we ordered was well packaged as was the beer. Will definitely be using them again.

13. januar 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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