Perfect! Best, most competitive price online for the fragrance I wanted to purchase, and, even better, it was sent out the same day, arrived two days after purchase! Free postage and beautifully, secu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Im happy with my parcel, i received my two items in good condition even taped the lid on an item that had no box to ensure it wouldn't leak. They came fully protected and they even gave me a couple fr... Se mere
I had the most wonderful experience on Wednesday. I called and spoke with a lovely lady who helped with fine some products to help with rosacea and dark spots. I've tried endless products and struggle... Se mere
Virksomheden har svaret
I received an expired product, but after some communication, the company resolved it and issued a refund. While I appreciate that the issue was eventually resolved, it did take some time and effo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The Beautiful™ - Uncovering The World's Best Beauty Discoveries. Worldwide shipping from the UK.
Kontaktoplysninger
Unit 5 Williams Court, Littlemead Industrial Estate, GU6 8NE, Cranleigh, Storbritannien
- 01483 906802
- support@thebeautiful.co.uk
- thebeautiful.co.uk
4,8
Fremragende
120 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very competitive prices website is easy…
Very competitive prices website is easy to manoeuvre around great choice of products and prompt delivery will definitely order from The Beautiful again
25. juni 2024
Very prompt service
29. april 2024
Smooth and Efficient
The process from order to delivery was seamless and very efficient.
29. april 2024
Exceptional customer service
Exceptional customer service, and fantastic products at great prices. I cannot recommend highly enough.
29. april 2024
My only place for cosmetics products
Usually, I buy cosmetics products in nearby offline stores (Tesco, Boots, etc.). This month I saw FB page of The Beautiful and was very impressed by the products they sell. My order was shipped very quickly. Cinamon Mint toothpaste is my love. They just stole my heart
7. marts 2024
Uopfordret anmeldelse
I got the product
I got the product, but I think it is out of date and most of the gas has gone, so only half of the product can be used.
27. februar 2024
Besvarelse fra The Beautiful™
Hello Nicola,
We'd like to assure you that under no circumstances would we retail products which are out of date. You can rest assured that the product you have is fresh and in date.
If you need any further help with your product please feel free to contact us so we can try our best to help you,
With very best wishes,
Harriet @ The Beautiful
Timely Arrival…
Package arrived in very quick time after order placed. Beautifully packaged.
28. februar 2024
Besvarelse fra The Beautiful™
Thank you for taking the time to share your experience with us, Barbara =)
Besvarelse fra The Beautiful™
Thank you for taking the time to share your experience with us, Maggi, we really appreciate it =)
Order was received promptly without any…
Order was received promptly without any damage and the free samples were a lovely surprise
27. februar 2024
Besvarelse fra The Beautiful™
Thank you so much for your kind words, it's means a lot to us
Great service
Great service. Package arrive the next day! Value for money as well. The price was the best I could find online for the product I ordered
27. februar 2024
Besvarelse fra The Beautiful™
Thank you Pauline, we're glad we made you smile =)
Amazing products and service from the…
Amazing products and service from the team. thank you for support.
16. februar 2024
Uopfordret anmeldelse
Besvarelse fra The Beautiful™
Thank you for taking the time to share your experience with us, Paul =)
Fast delivery and really knowledgeable…
Fast delivery and really knowledgeable about products over the phone. It’s nice to be able to chat to somebody rather than a robot.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra The Beautiful™
It's our great pleasure Aj, I'm glad we made you smile.
Poor customer care and lack of help.
Despite paying £3.99 for delivery the parcel was left unattended at our front door supposably under unenclosed porch which we don’t have. When we got home later that evening, the parcel was not there and so we reported this immediately to Customer Happiness Manager. She then informed us that all we could do is to report to the police for a crime number. We felt it was very dismissive and put the responsibility on to us despite never receiving the item. Normally you will expect support from Customer Services which is what leads us to provide this negative feedback.
As it happens somebody return the item to our door a few days later, but presumably a well intended neighbour who saw the parcel left on a busy street.
27.03.2024 - UPDATE- I have been forced to amend my review as Customer Manager didn’t like that I shared my personal experience on Trustpilot. Customer Manager advised that if I don’t amend my review there will be legal actions taken by sharing that my goods were not delivered by the shipping company. Instead of seeking feedback from logistic company and verifying why high value item been left on the street, I’ve been chased by e-mails to ensure I amend my feedback on Trustpilot.
Also to add that replacement item was never offered to me as advised in the feedback below.
30. januar 2024
Besvarelse fra The Beautiful™
Hello Kristina,
I've just been reviewing the correspondence you had with our team. They have offered to replace your item for you and they have responded to all of your emails with immaculate punctuality. The only reason they requested that this be reported stolen is because Royal Mail confirmed that the parcel was delivered to the correct address and this was a high value item.
I hope that helps to clarify this for you,
With very best wishes,
The Beautiful
Besvarelse fra The Beautiful™
Thank you for taking the time to leave your review, Ross, we're glad we made you happy =)
Vielen Dank!
Alles hat wunderbar geklappt: Bestellung, Lieferung, Abrechnung
Wunderbar!
Ich werde wieder bestellen. Bin sehr zufrieden!
27. december 2023
Besvarelse fra The Beautiful™
Danke =)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.