I ordered 15 baskets of two different types & they came promptly, on time, well packaged & all matched beautifully. Quality baskets too - each one looked perfect. Very happy!
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very efficient service. I was sending this as a gift and the team questioned the postcode which I had got wrong, so thank you for that! Recipient was thrilled to bits with the hamper and its quality.... Se mere
Virksomheden har svaret
The baskets were perfect, delivery was on time and they were well packaged. I’m delighted with them and would highly recommend this product and company.
Virksomheden har svaret
The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Kurveleverandør
- også i
- Butik med udstyr til hjemmet
- Kurvefletbutik
- Leverandør af møbeltilbehør
- Møbeltilbehør
- Producent af fletkurve
Skrevet af virksomheden
We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.
Kontaktoplysninger
Unit 15 Endeavour Business Park, Crow Arch Lane, BH24 1SF, Ringwood, Storbritannien
- 01202 422600
- enquiries@thebasketcompany.com
- thebasketcompany.com
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Basket Company
Thank you so much for the review. It’s very much appreciated.
Kindest regards
The Basket Company
Lovely company
Lovely company, that provides great customer service. Previously ordered some of the round wicker baskets with rope handles and wanted to add to my collection. Was told if I sent them a photo of my current baskets they would do their best to colour match which I personally think was a lovely thing to do.
Baskets are lovely, really well made and very sturdy.
6. maj 2026
Besvarelse fra The Basket Company
That’s just wonderful to hear Joanne that you’re happy with your new baskets. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company
Sadly DPD claimed they never received…
Sadly DPD claimed they never received the parcel.
The customer service I received in trying to resolve this was fantastic. They couldn’t supply a replacement so a full refund was issued.
5. maj 2026
Besvarelse fra The Basket Company
Thank you so much for the review and feedback Helen. We're ever so sorry this happen with this order. We're so pleased you’re happy with the service received from our customer service team.
Kindest regards
The Basket Company
Besvarelse fra The Basket Company
Thank you so much for the review and feedback Jane. We’re so pleased you’re happy with your baskets and that they look good on your patio.
Kindest regards
The Basket Company
Excellent basket
Bought a lovely little basket to replace the plastic monstrosity we have been using as a peg basket for years. Ordered late on Thursday (well after the next day deadline) but still got it on Saturday. It is excellent quality, sturdily made with good quality materials. Very pleased with the basket and the service. Thank you.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Basket Company
Thank you so much for the review and feedback Chris. We’re so pleased you’re happy with your basket and the service received.
Kindest regards
The Basket Company
High quality lovely product but poor customer service
High quality lovely product but poor, unhelpful customer service. I needed the lantern for a Birthday present & requested next day or 48 hour delivery. This was declined as 'they are too busy' & I was offered a Saturday 'special ' delivery which would have arrived 3 days after the Birthday. The next day I saw next day delivery was available on the website. The person on the phone was really unhelpful & dismissive. Shame because product good.
1. maj 2026
Besvarelse fra The Basket Company
Thank you so much for your review and feedback Jan. We’re so pleased you’re happy with your lantern. Please be assured we take customer feedback very seriously and we're sorry to hear that you were unhappy with our delivery options at the time of placing your order. From time to time, we receive a large increase in the volume of orders and due to this reason we turn off the next day delivery options as we do not want to make promises to our customers we are unable to fulfil. Turning off the next day delivery options only happens on very rare occasions and we are sorry that this coincided with when you needed next day delivery. Thank you again for taking the time to write this review.
Kindest regards
The Basket Company
Great all round
30. april 2026
Besvarelse fra The Basket Company
Thank you so much for the review and feedback Caroline. Much appreciated.
Kindest regards
The Basket Company
Very well made and good quality
28. april 2026
Besvarelse fra The Basket Company
Thank you so much for the review and feedback. So pleased you’re happy with your purchase.
Kindest regards
The Basket Company
Besvarelse fra The Basket Company
So pleased you’re happy with your basket Penny. That’s great to hear. Thank you for the review.
Kindest regards
The Basket Company
Great quality
27. april 2026
Besvarelse fra The Basket Company
Thank you so much for the review and feedback Geor. Much appreciated.
Kindest regards
The Basket Company
Beautiful practical and sustainable
A beautiful, practical basket arrived today. I was kept informed of the progress of the order throughout. I’m very happy I chose The Basket Company.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Basket Company
That’s just wonderful to hear Alison that you’re happy with your new basket and the service received. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company
Excellent quality product
Excellent quality product. Quick delivery and great customer service!
7. april 2026
Besvarelse fra The Basket Company
That’s wonderful to hear Lisa that you’re happy with your purchase and the service received. Thank you so much for the review.
Kindest regards
The Basket Company
Baskets appear to be of excellent…
Baskets appear to be of excellent quality, just planted up flowers my garden now has wow factor♥️good communication with the company, highly recommended
7. april 2026
Besvarelse fra The Basket Company
Thank you so much for the review and for recommending us Pearl. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
Lovely baskets, well-made
Baskets arrived promptly and were very sturdy and well made. They fitted perfectly into the space we neede them for.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra The Basket Company
That’s just wonderful to hear that you’re happy with your new baskets. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company
Quality basket and packaged with care
26. marts 2026
Besvarelse fra The Basket Company
Thank you for the review. So pleased you’re happy with your purchase and that it arrived safely.
Kindest regards
The Basket Company
Lovely well-made baskets
Lovely well-made baskets, exactly what I wanted
16. april 2026
Uopfordret anmeldelse
Besvarelse fra The Basket Company
That’s fantastic to hear Katharine. We’re so pleased you’re happy with your purchase. Thank you so much for the review.
Kindest regards
The Basket Company
Excellent quality product
7. april 2026
Besvarelse fra The Basket Company
Thank you so much for the review Claire. It’s very much appreciated.
Kindest regards
The Basket Company
There wasn't enough of the baskets I…
There wasn't enough of the baskets I wanted in stock but they got them within a few days and kept me updated by email. Great service.
7. april 2026
Besvarelse fra The Basket Company
So pleased you’re happy with your purchase and the service received Sarah. Thank you so much for the review and feedback.
Kindest regards
The Basket Company
So happy with my order of rattan…
So happy with my order of rattan planters. Fantastic quality and great service, would highly recommend.
7. april 2026
Besvarelse fra The Basket Company
Thank you so much for the review and for recommending us Samantha. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
Very pleased with the baskets I…
Very pleased with the baskets I ordered. Well made and strong.
7. april 2026
Besvarelse fra The Basket Company
That’s wonderful to hear Joanna that you’re happy with your purchase. Thank you so much for the review.
Kindest regards
The Basket Company
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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