Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The Barn has it ALL!Not only will you find a properly brewed coffee served with a smile but also get to enjoy a high quality pastry or piece of cake as the perfect pairing. This little gem has become... Se mere

Bedømt til 2 ud af 5 stjerner

The Barn hat mir einen schön gestalteten, höchstens lauwarmen Cappuccino serviert, der fast nur nach Milch geschmeckt hat. Eher meiden dieses Kaffee in Berlin Nähe Hackescher Makt. Zumindest wer eine... Se mere

Bedømt til 5 ud af 5 stjerner

Habe am Wochenende des Black Friday bestellt. Im Laufe der Woche erhielt ich die Nachricht dass durch das hohe Bestellvolumen und Krankheitsfällen im Logistik Team Verspätungen auftreten können. Letzt... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Kann die schlechten Bewertungen nicht nachvollziehen, zumal der Kaffee imho zu den besten Specialty Coffees der Welt gehört. Antwort auf meine Nachfrage per Mail kam auch super schnell und nett. Viell... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kafferisteri
  2. Kaffebar
  3. Kaffebutik

Skrevet af virksomheden

THE BARN Coffee Roasters are one of the leading Specialty Coffee Roasters in Germany. We roast some of the best coffees available on this planet.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

96 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 57 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

The Barn hat mir einen schön…

The Barn hat mir einen schön gestalteten, höchstens lauwarmen Cappuccino serviert, der fast nur nach Milch geschmeckt hat. Eher meiden dieses Kaffee in Berlin Nähe Hackescher Makt. Zumindest wer einen gescheiten Kaffee möchte.

10. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The Barn has it ALL!

The Barn has it ALL!Not only will you find a properly brewed coffee served with a smile but also get to enjoy a high quality pastry or piece of cake as the perfect pairing. This little gem has become my absolute go-to coffee spot in the city. Be sure to ask the baristas for their bean recommendations if you want to take away some for home brewing.

11. marts 2026
Bedømt til 2 ud af 5 stjerner

Good roaster but bad service which is a shame

I had a monthly curator subscription for almost 2 years and in the beginning I was very pleased with the 2 bags of coffee they sent every month but in 2025 things start to change and I got the same coffee over and over. Quality was not always great and to make it worse sometimes I got nothing and it was delayed for a couple of weeks. They do send a lot of e-mail with promotions but good luck getting an answer if you have a remark.

2. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

quality

quality, always

8. februar 2026
THE BARN-logo

Besvarelse fra THE BARN

Hi Klaus,

Thank you for your concise and positive feedback! We're delighted you consistently find our quality meets your expectations. It's loyal customers like you who inspire us to maintain our high standards.

The Barn

Bedømt til 3 ud af 5 stjerner

The Wi-Fi was killed

The Wi-Fi was killed, the area cut, the chairs are cold hard wood.

Just a drop in quality from a place that existed for a long time.

5. januar 2026
Bedømt til 5 ud af 5 stjerner

Jedes Mal eine Überraschung!

Jedes Mal eine Überraschung!
Thank you for all the risks you are taking to make us try out new roasts constantly.
And that with all of us being so change adverse by nature!!!
And yes, I can say there is nothing comparable to what you offer.

4. januar 2026
Bedømt til 2 ud af 5 stjerner

Disappointed loyal customer

I have been a customer for a number of years and their beans are super high quality. Saying that, there seems to be a deterioration in customer service. On the odd occasion in the past when a delivery was late and I enquired there would be a speedy friendly answer with a good explanation. Usually I would receive orders within 4 days. On my last order placed on 8 Jan I received a UPS link with a delivery date of 15 Jan. Nothing changed and after the 15th of Jan and I enquired. I repeatedly got the same email saying there is a “fulfilment issue” and a link to the same UPS link. I pushed to know what that actually meant and eventually got told the package is still with The Barn. Then nothing. I received 2 promo emails one amusingly saying I must be low on caffeine. I replied saying yes because I haven’t recieved my order. I then got a reply on that from someone who really doesn’t seem to like their customers. I was told the issue is with UPS who probably didn’t scan the package and so I should wait. I said this information is conflicting and I was asked when they ever said they hadn’t sent the package. I sent them the comms to which they just said oh yes that was a chat bot over the weekend (it was a Thursday). Not at any point was there a sorry, other than from the chat bot. They then said they were happy resolve the issue by having me place another order and when/if the original order was resolved they would do a refund. So I was asked to spend more money and wait and see if things were at some point resolved. I declined and asked if anyone on their side had simply called UPS to see what the problem was. Magically an hour later my order was on its way and I have received it. Again, the coffee is exceptional, I will order it again but please do some simple customer service like calling UPS when there is an issue. And more importantly treat your customers with some respect.

30. januar 2026
Uopfordret anmeldelse
THE BARN-logo

Besvarelse fra THE BARN

Hello Guy, outside of the perfect storm of unfortunate events we were always honest with you and this is a common occurence with UPS. All we can do is wait and open an investigation, there was no "magical" telephone that we placed after your inquiry besides the protocol that we enacted when we spoke about this issue. We also explained that because this tends to happen, and the orders arrive late, we could not issue a refund without UPS confirming it was lost as it could still arrive. We are sorry you feel this way but despite the optics we performed our contracted duties, did whatever we could to assist within our company policies, and the issue was unfortunately with the courier. To avoid this in the future we can of course choose a different courier for you like FedEx if you wish.

Bedømt til 5 ud af 5 stjerner

☕️☕️☕️☕️

☕️☕️☕️☕️☕️☕️☕️☕️☕️☕️☕️

4. december 2025
THE BARN-logo

Besvarelse fra THE BARN

Hey Ilja,

Thanks for the perfect 5-star rating and all those coffee cup emojis! We're thrilled you had a great experience with us. We're passionate about our coffee and hope to see you again soon for your next caffeine fix!

The Barn

Bedømt til 2 ud af 5 stjerner

Das Perdonal am Potsdamer Platz kann…

Das Perdonal am Potsdamer Platz kann kein Deutsch. Sie sind nicht freundlich.

18. december 2025
THE BARN-logo

Besvarelse fra THE BARN

Hallo Kyungsoon,

Vielen Dank für Ihre ehrliche Bewertung. Es tut uns sehr leid zu hören, dass Sie mit dem Service am Potsdamer Platz unzufrieden waren. Ihre Anmerkungen zum Sprachproblem und zur Freundlichkeit nehmen wir ernst und werden dies mit unserem Team besprechen, um den Service zu verbessern.

The Barn

Bedømt til 1 ud af 5 stjerner

Flagship Bohne enttäuschend

Elemental zum Testen geschickt bekommen. Egal, wie gebrüht wird, es schmeckt konstant nach Zitronensäure. Mit „fruchtig“ hat das leider nichts zu tun, geschweigedenn mit „schokoladig“ etc… Wenig Körper.

29. december 2025
Uopfordret anmeldelse
THE BARN-logo

Besvarelse fra THE BARN

Könnten Sie uns bitte Ihr Rezept verraten? Denn dies scheint ganz im Gegensatz zu unseren Erfahrungen und denen anderer Kunden mit Elemental zu stehen!

Bedømt til 1 ud af 5 stjerner

Customer care is horrible

I have ordered coffee online and they shipped it after I sent an email over 2 weeks later. The customer care is horrible. They should find someone that knows how to talk to the customers. It doesn't even matter the quality of the coffee anymore.

21. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Kaffe top Support und Lieferung Flop…

Kaffe top Support und Lieferung Flop also ich muss schon sagen 12 Tage vorbei immernoch keine Lieferung !
Ich hoffe sehr das mein Kaffe den ich Anfang Dezember bestellt habe pünktlich zu Weihnachten ankommt es sollte ein Weihnachtsgeschenk werden ! Schon sehr ärgerlich vor allem da auf der Website garantierte Lieferung bis Weihnachten steht da bin ich mal gespannt ! Zudem möchte ich erwähnen das wenn man dem Support schreibt die einfach nur antworten Zitat „Das wurde verschickt!“ Ja meine Frage war ob das auch tatsächlich bis Weihnachten ankommt es tut mir leid das ich gefragt habe war definitiv das letzte Mal das ich hier bestellt habe !

18. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Vorsichtig !

Vorsichtig !! Lieferung dauert sehr lange. Weihnachten kommt zu plötzlich.
Aus den Bewertungen und Erfahrungen des letzten Jahreswechsels/Weihnachten nichts gelernt. Lieferung steht nach 10 Tagen immer noch aus !!

17. december 2025
Uopfordret anmeldelse
THE BARN-logo

Besvarelse fra THE BARN

Wir bedauern dies sehr und entschuldigen uns für diese Erfahrung, aber wir werden definitiv aus diesen Erfahrungen lernen. Dieses Jahr hat alle Erwartungen übertroffen!

Bedømt til 2 ud af 5 stjerner

die Bestellungen werden sehr späte…

die Bestellungen werden sehr späte geschickt , wenn überhaupt.

11. december 2025
Uopfordret anmeldelse
THE BARN-logo

Besvarelse fra THE BARN

Wir haben hart an unserem Fulfillment-Prozess gearbeitet und freuen uns, Ihnen nun den Versand am nächsten Tag anbieten zu können!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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