The Retailer Anmeldelser 

140
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Highly recommend ordering through the retailer. Really liked the clothing that I had ordered at first, so I ordered more. However after some issues and some communication with customer service I... Se mere

Bedømt til 5 ud af 5 stjerner

Mannn, let me tell yall. Byfar the best T and long sleeve in the game and its only for $5. Thats a playa price! Look, buy some for yourself, your fam, your friends, your neighbors, shit, stack up for... Se mere

Bedømt til 1 ud af 5 stjerner

At best this company is very incompetent and at worst they are a scam. Had an order get shipped out well past their promised delivery window and then never arrive. Since they used some budget sh... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

They are very quick to reach back to you and quality of customer service is amazing. Got my order very quick with a correction to it even quicker! Amazing job guys!


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

140 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 77 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(140)

32 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Quicker than quick!

They are very quick to reach back to you and quality of customer service is amazing. Got my order very quick with a correction to it even quicker! Amazing job guys!

24. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mannn

Mannn, let me tell yall. Byfar the best T and long sleeve in the game and its only for $5. Thats a playa price! Look, buy some for yourself, your fam, your friends, your neighbors, shit, stack up for next year! Im telling you, this deal will pass and you gone be left wishing you had more. Anyway, thanks for the excellent customer service and delivery. Yall some real ones☝🏾

23. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very Good

The product is absolutely top-notch and the support is fantastic—they take care of everything and help wherever they can. The team is really nice overall—GOAT company. And very Cheap :)

22. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Potential scam

At best this company is very incompetent and at worst they are a scam.

Had an order get shipped out well past their promised delivery window and then never arrive. Since they used some budget shipping service, I couldn't even track the package on my end to figure out what happened. Tried to get a resolution with customer service, but that was an even more frustrating experience (kept getting messages from multiple people about the same thing I had already discussed and explained to them). Was promised several different resolutions and never received any actual resolution.

DO NOT SHOP WITH THIS COMPANY

18. juli 2026
Uopfordret anmeldelse
The Retailer-logo

Besvarelse fra The Retailer

Hi Nick,

We do ship high volumes, and occasionally a mistake slips through, that's on us to sort, and we will.

On top of that we will compensate you and send you a partial refund / send some free items as a sorry because this is not the experience we want our customers having.

In the US we ship with UPS, not a low-cost carrier, so everything's properly tracked. You won't be out of pocket, and you'll receive your items. We're investigating what went wrong here so it doesn't happen again.

Please email us at support@theretailer.com.au and this will be resolved within the hour

Bedømt til 5 ud af 5 stjerner

Highly recommend The Retailer

Highly recommend ordering through the retailer.

Really liked the clothing that I had ordered at first, so I ordered more. However after some issues and some communication with customer service I had gotten frustrated because in order I had canceled still had been fulfilled and I had been charged.

But customer service did everything to make it right and showed that this company care cares about its customers. I will be ordering through them again.

16. juli 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Guarantee 100%

It took a little while to arrive at first, but it eventually got here with everything in order. It was the item I wanted—brand new and in good condition. I 100% guarantee it.

7. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Have brought a few J4s all come as…

Have brought a few J4s all come as described, at a good price, overall a good experience.

26. juni 2026
Uopfordret anmeldelse
The Retailer-logo

Besvarelse fra The Retailer

Thanks Paul — glad the J4s all landed as described and at the right price. Appreciate you shopping with us. — Retailer

Bedømt til 5 ud af 5 stjerner

Delivered through express post just 2…

Delivered through express post just 2 days on arrival. Yeezy 350 beluga. My wife loves it. It's genuine. No other store I could find with this price.

23. juni 2026
Uopfordret anmeldelse
The Retailer-logo

Besvarelse fra The Retailer

Love to hear it, Glenn — a genuine 350 Beluga in 2 days at that price is exactly what we're going for. Thanks for the kind words! — Retailer

Bedømt til 3 ud af 5 stjerner

Product are legit but communication is…

Product are legit but communication is not there delay response.

26. april 2026
The Retailer-logo

Besvarelse fra The Retailer

Thanks for confirming the products are legit, Kapru-shee — that genuinely matters to us. You're right that our communication and response times let you down, and improving them is a real focus for us right now. If anything's still unresolved, email support@theretailer.com.au and we'll get straight onto it. — The Retailer team

Bedømt til 3 ud af 5 stjerner

ok but not quite at the level expected for a paid subscription

Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them, just apologise and move on. Communication is slow if anything at all. It is a shame as the products are good, just customer service standard, lack of communication and lack of willingness to fix known issues/bugs in their order ordering system lets them down. especially because you pay a monthly subscription to be part of it.

29. april 2026
The Retailer-logo

Besvarelse fra The Retailer

Michael, thank you for such fair and detailed feedback — it's exactly what helps us improve. You're right that slow communication and unresolved issues in the ordering system don't meet the standard a paid membership should, and we're working hard on both. If you're still hitting problems, email support@theretailer.com.au and we'll make sure they're sorted. — The Retailer team

Bedømt til 3 ud af 5 stjerner

It’s hard to believe that I got Air…

It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks.

I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction team can answer about sourcing and their authenticity check I’m wrong into not trusting them happily.

9. april 2026
Uopfordret anmeldelse
The Retailer-logo

Besvarelse fra The Retailer

Great question, Nimish — happy to put your mind at ease. Every item we sell is genuine: our team sources and verifies each pair before dispatch, and the low price comes from below-RRP deals and our membership discount, not from compromising on authenticity. If you're ever unsure about an item, you have 7 days from delivery for a full refund and we'll share our inspection notes. Enjoy the Varsity Reds — they're the real thing. — The Retailer team

Bedømt til 1 ud af 5 stjerner

0 customer service

0 customer service. How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence response.

5. marts 2026
The Retailer-logo

Besvarelse fra The Retailer

You're right, Edward — slow, one-line replies aren't good enough, and we've taken that on board. Improving the speed and quality of our support is a priority. If your issue is still open, email support@theretailer.com.au and we'll resolve it properly. — The Retailer team

Bedømt til 5 ud af 5 stjerner

Package as shown

Package as shown. Happy with the shoe

4. januar 2026
The Retailer-logo

Besvarelse fra The Retailer

Love that, Roger — exactly as it should be. Enjoy the shoe! — The Retailer team

Bedømt til 5 ud af 5 stjerner

Very impressed with the store

Very impressed with the store. $30 monthly bit steep ehhh oh well it is what it is. But I love it, love the weekly drops with perfect priced shoes/clothing. Love the mix up of clothing brands you drop, always have got good variety. Have brought plenty of items all legit.

4. januar 2026
The Retailer-logo

Besvarelse fra The Retailer

Appreciate this, Rhys! Weekly drops at the right price are exactly what the membership's for — glad it's paying off, and good to hear everything's landed legit. Cheers for being with Retailer. — The Retailer team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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