Please report them to the police. The Polish police were unable to do anything to stop this, and the practice is still ongoing. The more people report it, the harder it will be to ignore, and hopefull... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
DO NOT ORDER THERE. FULL SCAM! They don’t ship your order, if you are lucky you’ll get your order after nearly a year and it will have the worst quality you can expect! AVOID THAT SHIT! Btw, they g... Se mere
Ordered an Iphone 17 Pro case and an airpods case. Order was expected to arrive in less than 30 days and was stated on the site that all taxes were included in the announced price. Order took 120+... Se mere
If I could give 0 stars I would, this is a fraudulent company. If you order an item you will never receive it. I have contacted them via email, Instagram, TikTok, etc and never received a response bac... Se mere
Virksomheden har svaret
1,4
Dårlig
51 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
SCAM DONT BUY!!
Bought a case that advertised MagSafe but it doesn’t work. Has never responded to emails or insta dms like advertised so impossible to get a refund
19. maj 2025
Uopfordret anmeldelse
[True scammers right here]
[True scammers right here]
I should have looked up reviews on trustpilot before I made the purchase but here I am now few months later just regretting my poor decision making of buying from them. Their phone cases cost like 40 bucks each and I bought two thinking they were pretty, and they sent the wrong size (which obviously dont fit) and one without magsafe lol (they advertise them to be magsafe). So as soon as I received these incorrect/faulty products, I took pictures of them and contacted through Instagram and customer service which they do not respond to at all. So rude for sending out wrong products worth 80 dollars and then not even replying back to the consumer when they keep posting feeds and stories on IG big thumbs down. The audacity to gulp 80 bucks that easily for some piece of trash that I cannot even use. I even kept the faulty products for several months thinking they would get back to me someday and I recently threw them out during moving
NEVER BUY FROM THEM I TELL YOU
9. marts 2025
Uopfordret anmeldelse
ZERO STARS/SCAM
If I could give 0 stars I would, this is a fraudulent company. If you order an item you will never receive it. I have contacted them via email, Instagram, TikTok, etc and never received a response back. They will steal your money and completely ignore you, do not waste your time with this company. I do not know how they still have a running website and social media presence.
3. juni 2025
Uopfordret anmeldelse
Besvarelse fra Thateon
We’re truly sorry for your experience and completely understand your frustration.
We are a small team and have recently been overwhelmed by a spike in order volume, which unfortunately affected our response times. That’s on us.
Please reach out to us again at customerservice@thateon.com with your order number and use the subject line “Trustpilot Review – Urgent” so we can prioritize your case immediately.
We are not here to scam anyone — we genuinely care about every customer and are working hard to resolve issues fairly and quickly.
Thank you for your feedback, and we hope to make this right for you.
— The Eon Team
I ordered months ago and my order never…
I ordered months ago and my order never arrived. I was recently fortunate enough to dispute the transaction with my bank and received a full refund. But the crazy thing now is that ‘ThatEon’ are disputing my refund even though my purchase never arrived. BEWARE.!! Avoid at all cost.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra Thateon
We’re very sorry your order didn’t arrive — that’s never the experience we want for any customer.
Regarding the dispute: our system may automatically contest chargebacks if tracking hasn’t been updated properly or if there's no internal record showing the refund has been finalized.
That said, we never aim to withhold money for orders that genuinely failed to arrive. Please contact us at customerservice@thateon.com with your order number and dispute case reference, and we’ll make sure this is resolved fairly on our end.
We appreciate your patience and are actively working to improve both our logistics and customer support systems.
— The Eon Team
Plastic Rubbish
Order came in about a month. Expected a metal case that’s somewhat a decent quality. The quality is poor. It’s pure plastic and feels very cheap. Chrome texture gives off toy plastic vibes rather than heavy metal vibes. Total disappointment.
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra Thateon
We’re sorry to hear that the product didn’t meet your expectations — we understand how disappointing that can be.
While the case isn't made from solid metal, it is designed using a custom-developed hybrid resin-metal shell that’s ultralight and durable, intended to achieve a metallic look without the bulk or weight of real metal.
That said, if the product felt below standard or didn’t align with what you expected, we’d be happy to make it right. Please email us at customerservice@thateon.com with your order number, and we’ll offer a solution that suits you.
We truly appreciate your feedback — it helps us improve.
— The Eon Team
SCAM
This site is a scam. I ordered over a month ago and haven't received anything in the mail. I messaged them on Instagram, but there was no response... Emailed them and still no answer. I wrote comments on their posts, and they deleted them. Don't waste your money.
1. maj 2025
Uopfordret anmeldelse
Besvarelse fra Thateon
We’re truly sorry for the frustration this has caused, and we understand how upsetting it is not to receive your order on time.
We want to clarify that we are not a scam. We’re a small brand, and unfortunately, we’ve recently been overwhelmed by a high volume of orders and limited team resources — which may have caused delays and missed messages.
We do not delete comments unless they contain offensive or harmful language. If yours was removed in error, we apologize sincerely.
Please contact us again at customerservice@thateon.com with your order number and the subject line "Trustpilot – Urgent", and we’ll personally prioritize your case.
Thank you for bringing this to our attention. We’re working hard to improve and hope to regain your trust.
— The Eon Team
DONT BUY FAKE METAL CASE
IS A SCAM !!!
No products have been shipped out since I purchased last month.
No response on customer service, email or insta dm
They keep deleting comment on tik tok and instagram
THATEON are copying Chinese local brand
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra Thateon
We're sorry you feel this way and appreciate you taking the time to share your experience.
First and foremost, we want to make it clear: we are not a scam, and we do not copy any brand — all of our designs are original and legally protected.
If your order has not been received, it’s likely delayed due to unforeseen fulfillment issues, and for that we truly apologize. Please contact us at customerservice@thateon.com with your order number and the subject line "Trustpilot – Urgent" so we can resolve this directly with you.
As for social media moderation, we only remove comments that are abusive or misleading. If your comment was deleted in error, we sincerely apologize.
We stand behind our brand and are actively improving both our shipping process and customer service response time.
— The Eon Team
thateon 제품 사지마요
dm 안 봄. 메일 답장 안 함. angry miao 제품 비싸게 파는 거 ㅋㅋㅋㅋ 그냥 ali에서 사세요
15. maj 2025
Uopfordret anmeldelse
DROPSHIPPER cheap crap from aliexpress
DROPSHIPPER cheap crap from aliexpress, they show it as metal case, it’s not, they don’t answer mail or DM’s
30. april 2025
Uopfordret anmeldelse
Got nothing + dropshipping
Ordered a case from them before the summer in 2024. Months later nothing had come. I sent them an email to which they responded there was a delay and they would send it out asap. 4 months later I sent them another email which they did not reply to. It has now been nearly a year since I ordered it and I still have nothing. And no refund either. Not to mention now I’ve found out it’s dropshipped junk from china. Don’t order from these people👍
7. maj 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.