Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
As a proud owner of the Tezeus Swift
As a proud owner of the Tezeus Swift, I can confidently say that Tezeus is an exceptional company redefining urban commuting. The Swift's premium carbon fiber frame perfectly balances ultra lightweight portability with robust structural integrity, making every ride feel incredibly smooth, smart, and genuinely fun. From the hidden internal wiring to the crisp hydraulic brakes, their commitment to high quality craftsmanship shines through in every detail.
What truly sets Tezeus apart, however, is that they are simply a great company to deal with. Their customer service is fantastic and always responsive, deeply helpful, and genuinely invested in the rider experience. If you are looking for a smart, stylish transit solution backed by a team that actually cares about its community, I cannot recommend Tezeus highly enough.
Nothing but Positive to say
I have had nothing but positive experiences with my Tezeus Swift. The customer support I've received has been incredible. My shift indicator was not working properly upon delivery, and they sent me a new part right away with a video on how to replace it. They have even checked back in with me since to make sure all was going well.
Taking forever to issue refund
Cancelled the pre-order and agreed to receive refund and restocking fee - refund still didn't show up after advised timeframe of 5-7 business days.
Bikes the company sells are priced quite higher than other brands and competitors are rolling out similar or same design and features, while the company - HQ is in Hongkong btw - can't handle simple inquiries nor requests in promised time, which is honestly unacceptable with current price range.
No, I wouldn't recommend to anyone and experience was considerably worse than other brands and stores who have already established locations
No customer support
For a bike who costed more than 3000€ (when I bought it in October 2024) I’m just disappointed by the after sale service. In April 12 2025 My bike broke down, and it was supposed to be under warranty, so I contacted customer service (I even sent them the video of when it happened) who were initially quite cooperative, but more than two weeks have passed and still no solution. Worse, in their last email they implied that I had not used the bike properly... be careful if you are considering buying this bike because if anything happens there is no physical point of sale to go to for bike maintenance or for any warranty questions. I definitely regret this purchase.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







