I have been trying to reach Textlocal's customer support for over a week now, but there has been no response despite calling more than 20 times. Their email replies simply state that the issue is reso... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was skeptical at beginning as I was not sure what CS support I may get TextLocal India and their team member Rakeshji surprised me he guided me from scratch the process was simplified my understa... Se mere
Textlocal is the best one stop solution with great support and sales team I have seen in my carrier. I personally feel they are rich in ensuring the quality messages being delivered to the end u... Se mere
Virksomheden har svaret
We are struggling to send SMS from our mail box to end users through the registered template. Textlocal support team (Ms. Divya) helped us resolving the template related issues. She is patient enoug... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Textlocal is the #1 business SMS product with over 2,25,000 enterprise customers. Whether you are a local grocery shop sending 20 messages or a global brand transmitting 10,00,000 personalized texts, Textlocal provides everything you need for your mobile communications. We assure maximum returns for your SMS campaigns with our easy and powerful features, best-in-class delivery and fanatic customer support. We also support a host of enterprise-features, including our comprehensive APIs (Please visit: http://api.textlocal.in/docs/) multi-user accounts, role restrictions, locked templates, audit trails, bespoke integrations, data management and much more! Just ask and our experts will be happy to answer any of your questions.
Kontaktoplysninger
Plot No.770, Road No.44, Jubilee Hills, 500033, Hyderabad, Indien
- +919502195021
- support@textlocal.in
- textlocal.in
4,4
Fremragende
1 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Textlocal.in
Hi Hashid,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
payment gateway doesn't work properly
4. juli 2024
Good service
23. juni 2024
Besvarelse fra Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
excellent support but not to improve UI
22. juni 2024
Besvarelse fra Textlocal.in
Hi Pradeep,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Besvarelse fra Textlocal.in
Hi Rishab,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Besvarelse fra Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Service stopped
26. marts 2024
Easy to subscribe sms package
Easy to subscribe SMS packages and explained easy to configure sms APIs.
22. marts 2024
Besvarelse fra Textlocal.in
Hi Nalin,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Besvarelse fra Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Best service and support
Very good platform for sms gateway and Api. Easy to use interface.
19. februar 2024
Besvarelse fra Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Besvarelse fra Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Besvarelse fra Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Pathetic service
Pathetic service, dashboard doesn't work half the time. Also their team is quite unresponsive nd vague when it comes to resolving queries
28. januar 2024
service and people
16. januar 2024
Uopfordret anmeldelse
Besvarelse fra Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
sms are not delivered to hundreds of…
sms are not delivered to hundreds of subscribers
30. december 2023
Excellent for the service
19. december 2023
Besvarelse fra Textlocal.in
Hi Jana,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Customer responsiveness and problem solving
I would credit customer-facing executive Aparna Jaiswal who has been super responsive and always ready to solve all problems.
15. december 2023
Besvarelse fra Textlocal.in
Hi there,
Thank you for the positive review. We'll share your kind words with Aparna.
Thanks,
Team Textlocal
Support with Rakesh Jingad was great
Support with Rakesh Jingad was great. He quickly diagnosed the problem and rectified it. Thanks so much
12. december 2023
Uopfordret anmeldelse
NO SUPPORT FOR EXCEL TO SMS PLUGIN
Great experience until now. But after sudden discontinuation of Excel SMS plugin, its use is limited and very tiresome to send sms. All my formulas and setting to send pre configured message through Excel is of no use now.
It is really not good to know about discontinued support for the Excel to SMS plugin. We send daily absentees messages to parents daily, for this purpose we use customized message for each of the absent students through excel formula based on its admission number and send it through the plugin. But it is not so much easy through merge field process:
1. First we get the absentees admission number, add it to excel and populate the name and mobile number.
2. Then convert it to csv format as per textlocal requirement.
3. Delete the existing contacts in the Absent contact group.
4. upload the current list.
5. send sms using the merge field option.
Please Please Please provide the plugin option to send sms through excel file directly.
9. december 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.