I ordered fabric samples from Tetrad a few months ago, because I wanted good quality velvet, and certainly not polyester. After choosing the colour, I ordered from The Vintage Sofa Co., because few st... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited the outlet today from Newcastle (300 mile round trip) we had visited for something we had seen online, but in the event saw something else albeit more expensive. The quality is exceptional a... Se mere
Virksomheden har svaret
Nothing went wrong. Iam just not buying another tedrad product from reading the reviews of 1 star
Virksomheden har svaret
Hi Mate, I had ordered two tetrad Lewis armchair, mahogany leg, bracken Heringbone . But I promised my Clint about deliver time. But John Lewis said to me about delivery time 12 weeks. Please could... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 1968, Tetrad is a British furniture manufacturer renowned for timeless design and traditional craftsmanship. Each piece is hand-crafted in our Lancashire workshop using high-quality materials, time-honoured techniques, and an eye for detail. From iconic sofas to statement chairs, we are proud to offer furniture that blends heritage, comfort and enduring style. Discover collections designed to last – and crafted to be loved.
Kontaktoplysninger
Tetrad, Hartford Mill, Swan St, PR1 5PQ, Preston, Storbritannien
- 01772 792936
- customerservice@tetrad.co.uk
- tetrad.co.uk
4,1
God
134 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tetrad sofa material samples.…
I have seen your Sofas on your Site and they look beautiful.The Fabric samples I ordered came quickly.Thank you. I am hoping to see (and sit) in some of your collection soon.Linda
23. marts 2026
Besvarelse fra Tetrad
thank you for taking the time to leave us a review :) We're really glad to hear you had a great experience with us. Please don't hesitate to get in touch if you need anything further.
Besvarelse fra Tetrad
thank you for taking the time to leave us a review :) We're really glad to hear you had a great experience with us. Please don't hesitate to get in touch if you need anything further.
Poor ratings equals no sale
Nothing went wrong. Iam just not buying another tedrad product from reading the reviews of 1 star
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Tetrad
Hello, I see you left a previous review regarding samples that were sent and that some you ordered were out of stock. If you require any additional samples please let us know and we are happy to send free of charge.
If we can help further please email marketing@tetrad.co.uk
Thank you
Fabric Samples
Thank you for the lovely fabric samples. So helpful for choosing the right one.
The quality of the Harris Tweed is outstanding.
23. marts 2026
Besvarelse fra Tetrad
thank you for taking the time to leave us a review :) We're really glad to hear you had a great experience with us. Please don't hesitate to get in touch if you need anything further.
Super product
Super product, made in England which we love
Made to our choices of materials and sizing, not costing the earth either!
28. oktober 2025
Besvarelse fra Tetrad
Hello Nicola, thank you for taking the time to leave us a review :) We're really glad to hear you had a great experience with us. Please don't hesitate to get in touch if you need anything further.
Good quality furniture
Good quality furniture, I have had Tetrad chairs and sofas for 40 year's and I ordered some new fabric swatches, as we intend to purchase another sofa, the swatches were fast to arrive, I feel the only down side is not finding their whole range of sofas to try in the south of UK.
25. februar 2026
Besvarelse fra Tetrad
Hello Jane, thank you for leaving the time to leave us a review :) please don't hesitate to get in touch if you need anything further.
Excellent quality.
I ordered fabric samples from Tetrad a few months ago, because I wanted good quality velvet, and certainly not polyester. After choosing the colour, I ordered from The Vintage Sofa Co., because few stockists here in Cornwall. Sofa arrived yesterday; it's well made, comfortable and beautiful. As one would expect of Tetrad, of course.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tetrad
Thank you for sharing this review and glad to hear the samples helped in choosing your product. We hope you love it when it arrives and for many years to come! :)
Very fast at sending samples.
23. februar 2026
Besvarelse fra Tetrad
Thank you for sharing this review :)
Ordered samples twice
Ordered samples twice, still not received .
Have emailed to confirm address, although I did call again on Friday to verbally confirm
and chase.
Thx
27. februar 2026
Besvarelse fra Tetrad
Hello Alison, We are sorry to hear the samples have not arrived with you. From our system, the samples were posted 3rd March. Please can you email marketing@tetrad.co.uk and confirm address and we will arrange for the samples to be resent asap. Apologies again for the inconvenience.
Thank you.
You have not sent the swatches that I…
You have not sent the swatches that I ordered!
26. februar 2026
Besvarelse fra Tetrad
Hello Suzi, Apologies to hear you have not received your sample request. Our website shows this order was fulfilled on 26th February. Please can you contact us marketing@tetrad.co.uk to reconfirm your address and will arrange for this to be sent out asap. Apologies again for any inconvenience caused.
Emily
Quick delivery and great quality…
Quick delivery and great quality samples, making choosing the right fabric for my chair easy and straight forward
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tetrad
Thank you for sharing this review and glad to hear the samples helped choosing your chair - we hope you love it when it arrives and for many years!
Quick sample service…
The fabric samples I ordered came quickly and were well packaged and each was clearly labeled
23. februar 2026
Besvarelse fra Tetrad
Thank you for the review - great to hear they were well received. Hope they help in choosing your future Tetrad!
Samples arrived as requested
Samples arrived as requested. Sofa and chair ordered from Arighi Bianchi.
Was slightly disappointed at paying over £3.5K for a sofa and chair that we would have had to pay an extra £250 for the 2 cushions that were available - which we decided against. No need for that extra charge really.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tetrad
Hi, we're glad to hear the samples arrived quickly and your order with Arighi Bianchi went well. Our retail partners are able to price their models in their own fashion and sorry to hear you were disappointed with the extra charge placed for cushions. Hope you continue to enjoy your new Tetrad chair. Thank you for taking the time to review.
Besvarelse fra Tetrad
Thanks for taking the time to review - great to hear!
So easy to order
It was wonderful being able to order fabric samples so we could match the sofa with the room.
Ordering was made so easy and the samples arrived within a couple of days...to Jersey no less, so very impressed.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tetrad
Great to hear your samples arrived quickly and helped in your next sofa decision! Thanks for taking the time to review :-)
Top Quality Sofas
Top Quality Sofas. I bought the Jacaranda midi in graphite bagru fabric and couldn't be happier with the way it looks (fabulous) and it's comfort. I have bought a Tetrad settee before and they last for years due to being very well made and are also stylish. The prices are reasonable too.
I'm so glad that they are still going.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tetrad
Thank you for taking the time to leave us a review - we really do appreciate it!
The Jacaranda in Bagru fabric is such a good choice - like you said is really stylish and comfortable too! Hope you enjoy for many years to come. :-)
Besvarelse fra Tetrad
Great to hear you're happy with the Havana - great choice!
Thank you for taking the time to leave a review
Super quality and comfort
We bought The Havana sofa and 1 matching arm chair through Taskers of Accrington. They were very helpful and products arrived on time. We are extremely happy with the quality and comfort absolutely superb. We were pleased to buy something that was made locally and not imported from the other side of the World.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Tetrad
Thanks for taking the time to leave this review - we love to hear about happy customers who appreciate the UK manufacturing and superior comfort in our sofas. We hope you're happy for many years to come!
Besvarelse fra Tetrad
Thanks for taking the time to leave a review, great to hear you like the fabrics and choices!
“SUPERB”
Yes I have received the fantastic fabric samples And have narrowed my choice of sofa to three
I just need a Tetrad stockist to be nearer than what they are for me to visit
26. januar 2026
Besvarelse fra Tetrad
Thank you for taking the time to send us your feedback! If you can email us with your address we can see if we can help locate a nearer stockist. Please email marketing@tetrad.co.uk
Thanks!
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