testcar1.com Anmeldelser 538

Pleasure to deal with.
Booked the service on Thursday evening for a test on Monday and passed.
Straight forward booking system.
Highly recommended 5*

Coming to my rescue less than 40hour to my driving test

I got excellent support from Test Car1 and Andreas. Quick to provide a car and the payment process is also quick.

Really weird and unprofessional behavior when I tried to get off their text list after booking a different service. I texted “STOP” which is standard to remove from lists, which was the only time I reached out besides the initial form, and they wrote back: “ Stop you contacting us?
That's easy we can block you and send your number to 35 thousand instructors?
Consider it done.” I have the screenshot of this.

Recommend looking at other providers who have a more professional manner with leads that don’t purchase.

Edit: I think their unhinged reply to this only makes it more obvious that my report is genuine. And again-they flagged me to TP as “fake review” multiple times and I submitted a screenshot showing they really said this which TP reviewed and therefore left up.

Contacted 10 days before test, had a instructor contact me within the hour and turned up as agreed, test passed, happy days. Good service

Every large business that covers this much ground will have many reviews ranging from positive to negative, each customer will have their own experience

I was sceptical like a lot of folk here but I can honestly say that Andreas, and by extension Test Car 1 can be trusted to honour their promise of delivering a car for your test. They really try their best and I've been in contact with them at times in the early morning and late evening owing to how busy the situation is currently.

Very good communication, understanding of different situations and take their reputation seriously. Just remember to be mindful of the ongoing backlog of tests as well as lessons, which causing a huge bottleneck for everyone.

Highly recommended +++ if you're in a pinch, be sure speak to someone on the phone while communicating with them and you'll definitely get all the information you need to reassure you.

Good luck on your test everyone !

Also cross posted this on Google because I feel it will be genuinely helpful to anyone that's feeling apprehensive about using this service.

Prompt service, good instructor , passed 1st time round

Passed first time. Can’t really ask for more. The instructor was punctual, helpful and friendly

Good customer service, very neat and advance car meant that I was able to pass the test well. This was all arranged for me in less than 12 hours of contacting them.

Honestly at first I thought it was a fraud. But it turned out to be totally real. my instructor arrived at the agreed time. He gave me some advice that helped me a lot when facing the exam, by the way I passed. Thank you!

The customer service is good, BUT the car was dirty, this was the most dirty car I ever met, I have to help clean wing mirrors. The lady instructor, she kept blaming me nearly for 1 hour, she blamed me 10 things but only 2 things were correct and no solutions to solve it, others were useless so she wasted my time. I can’t breathe and don’t want to take exam as it’s annoying. That’s the bad experience to prepare the exam with this lady, what’s an professional ADI…

Passed my driving test! Awesome!

Went to Grantham from Margate for my driving test and Test car 1 was able to hook me up with a car and a very kind, patient instructor, Bill. The entire process was seamless

Thanks, guys.

I got some bad reviews in the beginning so….To be honest I thought it was a scam. But i was wrong. Test car 1 is REAL and number 1. They helped me to Get the license on the first attempt. Good instructor good service. Really reliable for the short notice driving test. Thanks Test Car 1

I needed a car for a driving test at the very last minute so called and emailed this company and asked them to call me back. If I am going to pay them a premium rate to hire a car, the very least I need is to know what car is being offered. As I driving instructor, you think that they would understand that the type of car may be important to potential customers.

The website is very basic and does not provide much assurance regarding the standard of service on offer. I also noticed that other Trustpilot reviews complained that they did not get a full refund when the car hire did not take place which was also something that concerned me and reinforced why I needed to talk to someone before parting with any money.

I did not receive a call back but about half an hour after I called I received the following text;

"Hi, if you have spammed more than 5
People we will immediately cancel your booking. "

Then shortly after I received the following email:

"Unfortunately you have messaged us more than an hour ago, and during this time we believe that you have probably spammed around 10 to 15 other people. Therefore we are not willing to help you and any bookings you make via our website will be cancelled immediately minus admin fees"

I'm so glad I did not use this company. They simply have no idea how to behave to customers. When you consider that the customers calling them are often in a desperate situation, these messages speak volumes about the type of people you are dealing with. Give this lot a massive swerve.

20 Dec 23 Update - Test Car 1 contacted Trustpilot to get this review removed by claiming it was for the wrong company. For the avoidance of doubt, my review was 100% for this company.

15 March 2025 Update - I note that Test Car 1 have responded now claiming that some of the reviews are fake. I would urge anybody considering using this company to take a good look at the reviews and judge for yourself. When you conduct business in such a reprehensible manner, expect people to be unhappy and voice their displeasure.

Hi Test Car 1,

Thank you for coming through at the last minute,The instructor was at the Center an hour Before Time and was able to familiarize with the car, Did a Mock test around the area and advised on what to check on. I PASSED MY TEST ON FIRST ATTEMPT I THANK GOD!!!!!!!. Once again thank you and I do appreciate your effort.God bless you loads.

Timothy.M

Was a great service. I booked about 36 hrs before my test and they found me a great driver. Met up an hour before the test for a little practice and some great tips. The car was easy to drive and we went through where everything was beforehand. My instructor was very kind and congratulated me thoroughly when I passed. Would recommend!

Got a help at the last movement and instructor is very good done as they committed and I pass my test
Thanks Test Car 1 😊

Very good Instuctor and Car . Very good service. Thank you

Genuine and trustworthy company! Worth paying for a short notice exam as long as you are a UK standard learner. I had the professional driver from Test Car 1, I can see the eagerness of her to help the test taker to pass. Thank you for the excellent job⭐️⭐️⭐️⭐️⭐️

Called them on very short notice and they responded fantastic would recommend 100% east to speak to also went the extra mile when ask for a favour thanks much appreciated john