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Tent Valeting Services Limited are tent and awning repairers based in the North West of England. Our company has been trading for more than 50 years and we are a family business. We are the recommended company for warranty work for Kampa Dometic,Quest Leisure,Westfield, Outdoor Revolution, Camptech, Pennine Conway Leisure, Surf & Turf Shelters, and most or the retailers in The UK. Also we manufacture trailer covers, and roof cloths for elevating roofs on VW campers. If you have changed you caravan for a smaller or larger one we can reduce or extend your existing awning but only by 75cm(2'6) either way.
2 Joseph street Farnworth , BL47LH , Bolton, Storbritannien
4,6
17 anmeldelser
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The staff were great, explained everything, and went through my requirements fully.
They said it would take a week to 10 days to be done, and 2 days later, they messaged to say it had been done.
The standard of work is 100%
I had an awning strip added to a club air canopy, definitely recommend.
From the very moment in got in touch with Tent Valeting Services (TVS) initially via email, then by phone the communication has been excellent. I confirmed the work we required getting an awning zip replaced on one panel and another panel restitched and was given a very reasonable quote. The information about how to get the awning to TVS (we used ParcelForce) was nice and clear.
We dispatched the awning on a Tuesday, had a phone call on the Thursday to clarify some additional details and we received the awning back on the Friday, so a 4 day turn round. Payment was over thephone with no drama.
I will definitley reccomend this company to my fellow caravanning comrades.
Prior to last year we had known Tent Valeting Services for about 8 years and mainly for repairs to our Isabella Porch awning. Over the years they carried out various almost undetectable repairs to rubbed canvas and replaced the piping. All were very cost effective to us and kept the awning in tip top condition.
We wanted a new full all season awning to use and be left up for 8 months of the year, so we started the conversation with Steven in preparation for the new site.
When this season started, we sent photos of the caravan on pitch and measurements. Nothing was left to chance by Steven and within a week we received our new awning. Just as promised.
Yes there were a few glitches mainly due to the slope of the pitch hampering roof drainage ... But Steven was always willing to have video calls to see and clearly explain how to fixit. Just over 7 months on he gave us advice on how best to clean and treat the awning when we pack it away. Well underway now and we can't fault anything.
In fact we have just purchased a light small porch awning to use for the end and start of the seasons.
Thank you TVS 😊
Exceptional service, everyone at the business was very helpful and very knowledgeable. Repaired my awning and made a superb job at a very reasonable price. Highly recommend people use them. I’m very happy with the results.
Highly recommended, excellent work. Helpful and knowledgeable.
We decided to get a bigger caravan and then discovered our porch awning fouled one of the windows. Having used TVS some years ago I contacted them again to see if anything could be done. Advised to bring it in so they could check. Happily they advised that they could extend it but warned me that colour fabric would be slightly different. I was happy to accept this as isabella porch was only 2 years old and I really didn't want to buy another. Delighted with outcome. As they advised, Yes fabric is lighter but it will darken in time and it matches the trim on awning plus it is tapered and largest area is behind roof poles. Work done at both sides of awning so it matches. Plus I can open my window again. Thank you TVS.
Absolutely brilliant customer service, fitting a zip to an awning we had bought. Steven knew we were going away the following weekend and got the job done and returned it via carrier so we could use it. Really helpful and informative. Highly recommended.
I had two issues with two different drive away awnings
Steven was absolutely a fabulous guy helped me no end there company just emulates what a family run Business is all about excellence in abundance who care , the days are disappearing where good old fashioned values ,
Two awnings in for repair recently.
On one, we asked for a modification by replacing two side windows with fabric. Fantastic job - exactly what we asked for. Other required correction of a repair made by different company. Again excellent. For customer service, cost and efficiency, cannot recommend TVS enough. Thanks Graham and Team.
Would highly recommend this company for all you awning repairs and sales. Including reducing an awning size, fitting new zips. Always happy to help. Just give them a call. Family run business which I wouldn't hesitate to use. Great customer service. Very prompt service.
Lovely family business with 1st class service. Amazing at fixing, shortening and extending any Awning. Thank you Barbara and Paul
I had TVS do an awning extension in the past, and a fantastic job they did too. So today, visited again to get a faulty Isabella zip attended to. This they were able to fit in while I waited, saving me a return drive from Huddersfield. Staff friendly and helpful, highly recommended, thanks guys...
Absolutely brilliant service sent our awning off for repair at short notice. Graham did an exemplary service when I arranged collection and DPD Failed to pick it up he sent it by royal mail and we got next day would recommend this company every time
Thank you so much to Graham, Steven and family. This is a family run business and the care and experience shows. You can guarantee that your questions will be answered and they will tell you exactly what’s what . Price and workmanship second to none. Would definitely recommend!!
We bought a brand new awning through tent valeting services and after it arrived we went to site to put it up but whilst doing so we came across a problem with the awning so we contacted Graham and he was so helpful in resolving the issue and we've since bought more equipment from this lovely family run company thanks
Phil
Called in yesterday to have zips looked at on my daughters porch awning ,and the polite professional service Stephen gave was amazing can't praise him enough, and me being a Liverpool fan didn't make a difference as he's a man utd fan joking aside use these people you won't find anyone better many thanks again Stephen cheers Fred
They extended my porch awning , and also repaired my full size storm damaged awning , brilliant workmanship at a very good price. Make sure you use this company.
I called in this morning, and described to a lovely chap what I was after, he didn't think that he could help, but had a rummage under the counter and found exactly what I wanted, all for free,thank you.
Besvarelse fra Tent Valeting Services Ltd
Hi Lynda thanks for your review
was glad I could help
Regards Graham
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