Efficient and thorough end-of tenancy clean. Two cleaners came & I am very happy with the job! Annoyingly, we had to pay extra for the hob & fridge to be cleaned as I did not realise these were ‘appli... Se mere
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Se, hvad kunderne siger
Had a great end of tenancy cleaning experience with Tenancy.Cleaning for our 3 story midterrace + converted basement in Altrincham. Quotes given were competitive and easy to book and make payment on... Se mere
If i could leave less than star i would. the flat is unclean and rejected by our company meaning we need to pay all over again for remedial cleaning so the company said cleaning 'dust, cobwebs, dirty... Se mere
Very easy to book, and any queries were dealt with quickly and efficiently. The team Lloyd and Ben arrived early at my property. They did an excellent job on a flat that was left in a terrible state b... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Kontaktoplysninger
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, Storbritannien
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
4,3
Fremragende
1 t anmeldelser
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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 54 % af deres negative anmeldelser
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Shaida and Zanko have done the job as…
Shaida and Zanko have done the job as you can’t get it better, amazing!
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Thank you, Basil, for your fantastic 5-star review!
We’re really pleased to hear that Shaida and Zanko delivered such an outstanding result, your comment that “you can’t get it better” truly means a lot to us.
We’ll make sure your feedback is passed directly to them, they’ll be proud to hear it.
We appreciate your trust in our service and look forward to assisting you again in the future!
Thanks for the brilliant end of tenancy…
Thanks for the brilliant end of tenancy clean. They went over and above!
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Thank you for your kind words! We’re really pleased to hear that you were happy with your end of tenancy clean and that the team went the extra mile for you.
We truly appreciate you taking the time to share your experience, and we wish you all the best in your new place!
helpful and efficient
Abdul was really helpful and efficient. Very happy with the job!
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hello A&B AA,
Thank you for taking the time to share your feedback.
We’re very pleased to hear that you found Abdul helpful and efficient, and that you’re happy with the job. Delivering a smooth and reliable service is exactly what we aim for, and it’s great to know Abdul met your expectations.
We truly appreciate your support and look forward to assisting you again in the future.
Stay well,
Tenancy Cleaning Team
Had a great service today
Had a great service today. Abubakr and his team completed everything on my request. Friendly and fast service
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Thank you, Kealan, for your kind feedback.
We’re delighted to hear that you had a great experience with our service. It’s excellent to know that Abubakr and his team were able to complete everything to your request while maintaining a friendly and efficient approach.
We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Needed an end of tenancy deep clean…
Needed an end of tenancy deep clean done on a 2 bed flat. Mohammed from Southampton was very prompt and took his time and care in delivering a remarkable and effective service. Thank you for making it a swift, easy and efficient process. Will use this company and Mohammed again in the future.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Thank you, Naeem, for your fantastic 5-star review.
We’re very pleased to hear that your end of tenancy clean went smoothly and met your expectations. It’s great to know that Mohammed delivered a prompt, thorough, and high-quality service, this is exactly the standard we aim to maintain across every job.
Your feedback about the process being swift, easy, and efficient is especially valuable, as we continuously work to make the experience as seamless as possible for our clients.
We truly appreciate your trust and look forward to assisting you again in the future.
I was pleased with the work thank you…
I was pleased with the work thank you to Mohammed and co. They turned up on time and kept in touch when the job was done
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hi Sharon,
Thank you for your kind words and for taking the time to leave a review! We’re glad to hear Mohammed and the team provided punctual service and kept you updated throughout the job. Your feedback means a lot to us, and we hope to provide a 5-star experience next time!
Stay well,
The Tenancy.Cleaning Team
Very happy tenant
Very happy tenant, they did a fantastic job. I'm very pleased. My flat looks clean and feels clean as well. After a failed attempt in the morning due to myself, they where very understanding and they still came back later that day. Thank you so much
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Thank you, Lucy, for your kind and honest feedback. We’re really pleased to hear that you’re happy with the final result and that your flat both looks and feels clean, that’s exactly the outcome we aim for.
We also appreciate you mentioning the rescheduling; we understand that things don’t always go to plan, and we’re glad we could accommodate and still deliver a fantastic service on the same day.
Thank you again for your trust, and we’d be happy to assist you anytime in the future.
Excellent service
Staff arrived on time, very friendly and explained exactly what they were going to do. The job was exceptionally well done and they went above and beyond to do a top job.
Would highly recommend
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Thank you, Michael, for your detailed and thoughtful feedback. We’re very pleased to hear that the team arrived on time, communicated clearly, and delivered a high standard of work. Going above and beyond is exactly what we strive for, so it’s great to know this was reflected in your experience.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Besvarelse fra Tenancy.Cleaning
Thank you, Frances, for your kind feedback and recommendation. We’re very pleased to hear that you found our service incredible. Delivering a high standard of cleaning and a smooth experience is exactly what we aim for, so it’s great to know we met your expectations. We truly appreciate your support and look forward to assisting you again in the future.
Great service
Christos and his colleague providing an excellent service. They arrived punctually and completed the work to a high standard within the estimated time frame. Would definitely recommend!
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hi Stefano,
Thank you for taking the time to share your experience! Christos and the team will be thrilled to hear your kind words. We always aim to be punctual and deliver top-quality work, so it’s fantastic to know we hit the mark. Your recommendation means a lot to us — we look forward to helping you again in the future!
— The Tenancy.Cleaning Team
Sheida and Zanko did a great job
Sheida and Zanko did a great job. The property I moved in was really dirty and they cleaned it perfectly. Thank you so much 🙏🏼
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hi J C,
Thank you so much for your lovely feedback! Sheida and Zanko will be delighted to hear they made your new home sparkle. Moving in can be stressful, so we’re glad we could make the place feel fresh and welcoming for you. Wishing you all the best in your new home!
The Tenancy.Cleaning Team
Hard working polite friendly team
They were really hard working, super polite and punctual. Did a really good job and I got my whole deposit back.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hi Clovy,
Thank you for your kind words! Our team always strives to work efficiently while keeping things friendly and professional, so it’s fantastic to hear we hit the mark. Congratulations on getting your full deposit back — that’s the result we love to see! We really appreciate your feedback and hope to assist you again in the future.
The Tenancy.Cleaning Team
Absolutely Spotless
Mohammed and his team did an amazing job. I moved into my new flat with my partner and had the team come in for a full deep clean. The carpets look brand new and the whole flat is absolutely spotless. Would highly recommend and would use them again any time.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hi Max,
Thank you for the fantastic feedback! Mohammed and the team will be thrilled to hear your flat feels brand new. There’s nothing better than walking into a sparkling home, especially after a move — we’re so glad we could make that happen for you and your partner. Your recommendation means a lot, and we’ll be ready whenever you need us again!
The Tenancy.Cleaning Team
Great professional service.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hi Tom,
Thank you for your feedback! We’re glad to hear you were happy with our professional service. Your support means a lot, and we’d be delighted to assist you again in the future.
The Tenancy.Cleaning Team
Fantastic job!
The team did a really great job, they left my flat in immaculate state.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hi Joyce,
Thank you for your wonderful feedback! Our team will be thrilled to hear your flat was left immaculate — that’s exactly the standard we aim for. We really appreciate you taking the time to share your experience and look forward to helping you again whenever needed!
The Tenancy.Cleaning Team
Efficient and good value for money
They were able to come asap once I got in contact with them, the team worked really hard to clean some dirt they weren't necessarily expecting. They arrived later than expected but more than made up for it by staying longer than the allocated time. I would definitely use them again as it was value for money, and a friendly and professional service.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hi Amifa,
Thank you for taking the time to share such detailed feedback! We’re glad we could respond quickly and tackle the unexpected dirt to leave your place looking great. While we always aim to be on time, we’re happy our team could make up for it by going the extra mile. Your kind words about our service and value mean a lot — we’d be delighted to assist you again anytime!
The Tenancy.Cleaning Team
Very disappointing service
We booked this company for an end-of-tenancy clean and unfortunately the experience was very poor. The cleaner arrived over an hour late, which forced us to leave the key under a plant pot so they could access the property, creating an unnecessary security risk.
The cleaning itself was far below professional standard. Carpets still had debris, bathrooms (basins, mirrors, toilets) were dirty, and surfaces, skirting boards, windowsills and windows were dusty. There were cobwebs throughout cupboards, corners, and radiators, and appliances such as the dishwasher, fridge and fireplace had not been cleaned.
When we complained, they offered a “complimentary” re-clean only if we paid the full amount upfront, which we felt was unreasonable given the first experience.
We would recommend not paying upfront and checking the work carefully before payment.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Thank you for your review.
We take all feedback seriously; however, your account omits several key facts.
First, the original end-of-tenancy cleaning service remains unpaid. Despite this, we still offered a full complimentary re-clean as a goodwill gesture to address your concerns—something that goes beyond our standard obligations.
Second, our Terms & Conditions (agreed at the time of booking) clearly state that payment is required upon the team’s arrival and before work begins. This applies to both initial services and any re-cleans. Your request to withhold payment until after completion is not a condition we accept under any circumstances.
Third, you declined the re-clean under these terms and asked us to close the case. This is important context, as it means the resolution we offered was not refused by us—but by you.
We also note that access to the property was arranged by leaving keys unattended outside. While we understand the situation, this was not instructed by us and falls outside our responsibility.
Our position remains:
• A full re-clean was offered
• Clear and standard payment terms were communicated
• The service remains unpaid
• The case was closed at your request
We remain confident that our resolution was fair, reasonable, and in line with industry standards.
The Tenancy Cleaning Team.
The end of tenancy cleaning was…
The end of tenancy cleaning was excellent. The team was professional, efficient, and left the property spotless. Everything was cleaned to a very high standard, which made the whole moving process much easier for us. We would definitely recommend their service to anyone needing a reliable end of tenancy clean.
Shout out - Daniel Xanna & Alessandra!
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hi Kelsey,
Thank you so much for your fantastic review! We’re thrilled to hear that Daniel and Alessandra delivered a spotless clean and made your moving process easier. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to the team.
Wishing you all the best in your new home!
The Tenancy.Cleaning Team
Shaida and Saza are professional and…
Shaida and Saza are professional and helpful.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hello Luke,
Thank you for your 5-star review.
We’re very pleased to hear that Shaida and Saza were professional and helpful during your service. Your feedback is greatly appreciated, and we will be sure to pass your kind words on to them.
Thank you for choosing our service, and we hope to assist you again in the future.
Kind regards,
Tenancy Cleaning Team
Abel did a great job with our carpets…
Abel did a great job with our carpets which are very light in colour and delicate, and successfully removed the stains of spilt milk. Would use again.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenancy.Cleaning
Hello Jordan,
Thank you very much for your fantastic 5-star review.
We’re delighted to hear that Abel did a great job with your carpets, especially given their light colour and delicate nature. It’s great to know he was able to successfully remove the milk stains and leave the carpets looking their best.
Your feedback means a lot to us, and we truly appreciate your trust in our service. We look forward to assisting you again in the future.
Kind regards,
Tenancy Cleaning Team
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