Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Prompt customer service support and set up. I have switched a month ago, my internet is fast, reliable and wifi range covers my 2 story home without any extenders. It’s costing less than half than Be... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I'm a recent Telcan subscriber. This week, for the first time that I can remember in my internet life, I received a notice from them telling me they would be performing some network upgrades. I... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

We have our modem in our basement as the cable enters our home there. Unfortunately upstairs an iPhone 13 does not receive a strong enough signal to stream video consistently. Not sure what simple a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Calling India via Telcan.com using your smart phone is the fastest, most convenient and the cheapest. But, Telcan offers eight (8) ways to call to and from India. Everyone does not have a smart ph... Se mere

Virksomhedsoplysninger

  1. Internetserviceudbyder

Skrevet af virksomheden

Telcan is a leading internet and home phone provider in Ontario & Québec, Canada founded in 1998. We strive to give Canadians access to the affordable Internet they need. We’re proud to bring Canada up to speed by providing hassle-free unlimited home Internet. THERE IS NO FINE PRINT AND THERE WILL NEVER BE. - - - - - - - - - - - - - - - - - - - - - - WHY TELCAN As the “little guy” in an industry full of telecom giants, we have to stay nimble and provide people with a service that meets their needs, not our own. Our lives are changing every day and there’s no reason why one of the most important tools we use on a daily basis should have to stay the same. Welcome to a new era of Internet in Canada. Welcome to Telcan.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

187 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great

U were here when I said and customer service was great

15. december 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Thank you Tammy for giving us such a great review, and we're extra happy to hear that our support team has exceeded your expectations.

Bedømt til 4 ud af 5 stjerner

Fantastic service.

No outages, or slow connection. Good price too. Recommend all the way.

3. november 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Hi Charlee, Thank you for your positive review and your recommendation to others.

Bedømt til 4 ud af 5 stjerner

My initial experience was not he…

My initial experience was not he greatest, however, since then your service has been great. Thank you

17. oktober 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Thank you for taking the time to share your experience, Juli!

Bedømt til 5 ud af 5 stjerner

Clear & easy

Clear communication, easy setup.

12. oktober 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Thank you, Nadjib! for giving us such a great review, and we're extra happy to hear that our support team has exceeded your expectations.

Bedømt til 5 ud af 5 stjerner

Very great customer support they…

Very great customer support they answered all my questions and concerns.

2. november 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Thank you so much for being our loyal customer, Brian! we're proud of our Team memebers and always happy to hear positive things about them.

Bedømt til 4 ud af 5 stjerner

Nothing special

Installation was easy. I wish the technician would have offered to install the cable elsewhere in the residence as I would have liked an ethernet connection to my PC in my office.

10. oktober 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Thank you for taking the time to share your experience, Luc! Our customers are important to us, and we want to do everything we can to meet their expectations. We have a 24/7 support system for our customers. We request that you please contact our customer support team, and they will surely assist you in relocating the cable outlet.

Bedømt til 5 ud af 5 stjerner

Agents were very proffesional and…

Agents were very proffesional and knowledgeable. Internet service since I activated working good.

10. oktober 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Thank you so much for being our loyal customer, Eve! We're proud of our team members and always happy to hear positive things about them.

Bedømt til 5 ud af 5 stjerner

Affordable

Affordable, reliable and quick delivery in the services

2. november 2023
Telcan-logo

Besvarelse fra Telcan

Thank you, Peter! for giving us such a great review, and we're extra happy to hear that our support team has exceeded your expectations.

Bedømt til 3 ud af 5 stjerner

Wifi is spotty

Wifi is spotty. Can't manage more than 4 devices.

31. oktober 2023
Telcan-logo

Besvarelse fra Telcan

Thank you, Ajiteshwar! for taking the time to write such a well-thought-out positive review of our company and customer service. Our customers are important to us, and we want to do everything we can to meet their expectations. We have a 24/7 support system for our customers. We request that you please contact our customer support team immediately in case of any service interruption, We will be using your feedback to make improvements to ensure we offer an exceptional experience for our clients in the future.

Bedømt til 5 ud af 5 stjerner

Fast

Fast, reliable, and affordable wifi

31. oktober 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Thank you for taking the time to share your experience, Judeny!

Bedømt til 5 ud af 5 stjerner

The internet is good

The internet is good. Their service is good and its the cheapest in my area.

28. august 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Thank you for taking the time to share your feedback, Saif! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price.

Bedømt til 5 ud af 5 stjerner

Telcan service is working well

Telcan service is working well. Good price too.

14. september 2023
Telcan-logo

Besvarelse fra Telcan

Thank you for your review, Marilyn! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.

Bedømt til 2 ud af 5 stjerner

The network is very slow and not running properly at the time.

The network is very slow and not running properly at the time. The connection is very poor.

12. september 2023
Telcan-logo

Besvarelse fra Telcan

Hello Baljeet Kaur, We apologize for the unpleasant experience you shared with our service and would like to take the opportunity to make it right for you if you will let us. At Telcan, we strive to provide excellent customer service and quality products. Our customers are important to us, and we want to do everything we can to meet their expectations, we have a 24/7 support system for our customers, request you to please contact our customer support team immediately in case of any service interruption.

Bedømt til 5 ud af 5 stjerner

Great internet service provider

Great internet service provider! The installation was easy and fast and the service has been working great ever since!

14. september 2023
Uopfordret anmeldelse
Telcan-logo

Besvarelse fra Telcan

Thank you for your review, Arcadius D.S! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere