Highly recommended. Ted Todd floors were fitted to a very high standard and have lasted for years. Excellent quality flooring and great customer service throughout. Special thanks to Rachel, who... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ted Todd present themselves as suppliers of a premium product. It isn't, and when things go wrong, they refuse point-blank to stand by their product. We spent many £'000s with them, only to find that... Se mere
I would highly recommend Tedd Todd for anyone looking for quality wood flooring. They provide great on trend products at competitive prices. The show room in Warrington is beautiful and has many diffe... Se mere
Having spent so much money on floor I also bought the care system which includes a moo Base with no handle. After buying a fair few different handles which nine seemed to fit the complicated mop... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
For more than two decades, we've been on an epic quest to create the most beautiful and innovative wood floors across the globe. And as the years pass by, we’re showing no sign of slowing down. Our creative adventure just gets more exciting; more experimental; more inspiring. And by picking up this brochure, you’re part of that journey too. We make floors for people who love and appreciate unique, clever interior design. People who want their homes to tell a story, beyond the usual ‘out-of-the-box’ fixtures and fittings. Here at Ted Todd, our pioneering team are constantly pushing the boundaries of what a wood floor can be. And we’re not afraid to say that the end-result is simply breathtaking. Our floors are unrivalled in quality, originality and creative flair. From the undulating texture of our slow-grown European Oak to the rich tones of our American Black Walnut, every floor by Ted Todd has its own unique personality. When you buy a Ted Todd floor you can rest assured it is responsibly sourced and that 95% of our wood is FSC® certified. We challenge you not to fall in love with each and every one.
Kontaktoplysninger
Chesford Grange 18, WA1 4RQ, Warrington, Storbritannien
- 01925 284495
- info@tedtodd.co.uk
- tedtodd.co.uk
3,6
Middel
67 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Superb product and service .....
10. august 2018
Uopfordret anmeldelse
Awesome floor
Awesome floor (Fleece) and great service. Completely transformed a couple of our rooms. Very helpful customer service after I got the measurement wrong (twice !)... nice company to deal with. Well worth paying a bit more for flooring like this.
11. juli 2018
Uopfordret anmeldelse
Great experience getting a floor from…
Great experience getting a floor from Ted Todd. They were very helpful when choosing my floor and customer service was excellent. Great service from start to installation. I love my Grizedale floor!
11. juli 2018
Uopfordret anmeldelse
We have finally sorted out our flooring…
We have finally sorted out our flooring issue with Ted Todd - 13 weeks later than our original fitting date back in March.
The issue all along was the quality of the boards. They were bowed and not within tolerance and therefore a faulty product. Senior sales people from Ted Todd claimed that the boards were within tolerance. At best they were woefully badly trained or at worst dishonest.
In addition, attempts were made to obfuscate Ted Todd’s responsibility for these faulty boards by blaming the fitters for poor quality floor preparation and fitting. It was Ted Todd who urged us to attempt to fit the floor with the bowed boards in the first place. The company does give good advice regarding how to fit a herringbone floor but blaming the difficulty of laying bowed boards and the poor finish achieved on the workmanship of our contractors was cynical and arrogant.
Ted Todd’s conduct in this affair does not make commercial sense. We know that the firm depends on larger retailers and contractors for a lot of its business but good and fair treatment of smaller operators may well be of comfort in a severe downturn in commercial projects. Having asked around and received reports from other private projects and smaller contractors, Ted Todd is not covering itself in glory with regards to customer service.
As a result of this delay, we have incurred expenses of over £650 in additional furniture storage costs, £500 in additional fitting costs (to remove faulty boards and re-prepare the floor).
In addition, we have obviously suffered severe delays in joinery and decoration and the resulting stress and misery in the final stages of a building project to enhance our home.
However, all we ask is that Ted Todd apologise as it is high time that they took better care of consumer end users. We are a very powerful voice and we WILL make a difference in the end to Ted Todd’s reputation and commercial success. The building trade has a lot to catch on with regards to customer service. Ted Todd should be the leaders not the laggards in this transformation.
19. juni 2018
Uopfordret anmeldelse
Don't be conned by upmarket location
Don't be conned by upmarket location - the double fumed versailles flooring arrived 6 weeks later than promised and apparently not fumed at all! The result is that an already expensive floor, not only ended up doubling in price but, bears little similarity to the colour of the flooring that was ordered. The experience of dealing with the Ted Todd team was a nightmare. Little to no communication during the delay and absolutely no responsibility taken for the problems that the delay caused. I cannot think of any part of the experience that has been positive.
22. februar 2018
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.