Tecknet Anmeldelser 

I bought a doorbell that unfortunately decided to work intermittently after a couple of months

Ella at Tecknet was excellent in firstly offering advice on what to try to identify/fix the problem and when it became clear I had a faulty doorbell a full refund was issued immediately,

I could not have asked for any better customer service and had no hesitation in ordering another doorbell from Tecknet

doorbell was faulty but contacted Tecknet who responded quickly and sent a new one immediately

I bought a Tecknet mouse on Amazon and it worked really well for about a year before developing an issue. I contacted Tecknet customer support directly, and they immediately offered a replacement with no hassle. Really impressed with how quickly and professionally they handled it.

Good products and excellent customer service — highly recommended.

The doorbell is a really great price, and the instructions are very clear and simple. The adhesive pad to attach the push button works well and customer service were very helpful when I reached out to ask about adding a second chime/receiver - they don't sell these separately, which would be helpful, but pairing the new chime to the existing push button unit was really straightforward. I like the brightly coloured sign to draw attention to the push button, too, as people do otherwise seem to miss the doorbell and just knock instead! Quick and clear responses from customer service when I emailed them too. Definitely recommend.

Really happy with the products and the support from Tecknet. I reported a problem with a door bell system and received an immediate reply. Once the customer support person had gathered a bit more info, I was sent a replacement, which arrived very quickly. I was so impressed by the service that I ordered a second unit for another room in the house. :)

I have had a number of Items from Tecknet and this time I had an issue with one of the lights - I reached out and they quickly came back with an acceptable solution and this was resolved speedily - really nice to see a company that actually cares about their customers. The solar lights I have are easy to fit and work really well - I have 2 placed in an external stairway and they are very bright when needed. First class service - thank you

I bought a pc mouse via Amazon on october 2024 and few days ago I had some issues with it. I contacted the customer care service explanning what was happening and they give some help trying to fix the issue. Once they got that the issue wasn't fixable, they offered me to send me a new item for free. So after few day I had my new mouse. Really great job!

En avril 2015, j'avais acheté un kit sonnette Technet avec 3 récepteurs. Après 10 mois de fonctionnement, 2 récepteurs ont perdu le son. J'ai donc contacté Technet. Et après quelques investigations destinées à cerner le problème, Technet m'a renvoyé un nouveau kit complet, sous garantie. Et maintenant, tout fonctionne parfaitement. Un grand merci à Mia, ma correspondante Technet , serviable, disponible et compétente. Un sav qui s'est montré rapide et efficace! Bravo

One of our 3 wireless doorbells stopped ringing. I contacted customer services and had a very prompt, courteous and helpful reply to my email. The problem was not resolved after carrying out a reset procedure and I receive a replacement doorbell unit in the post.
Fantastic customer service.

Our Voxon doorbell stopped ringing. I contacted customer services and had very prompt courteous and helpful comments. Unfortunately the problem was not resolved and I receive a replacement doorbell immediately.
Fantastic

The delivery fast,the bell itself does the job I want it to do by being loud enough and flashing plus with the three plugs I can have one in each room,so I have no excuse of not answering the door, wonderful.for someone hard of hearing even with aids in it's a blessing

Malgré un produit défectueux tout est rentré dans l'ordre grâce à leur professionalisme

Great after-sales service. Bought a remote ring bell 6 months ago and one of the speakers stopped working. I contacted Tecknet via email and had quick response and they sent a replacement in just a few days. Congrats for the service.

Product arrived promptly. After 5 months developed a fault. Very impressed with customer services who rectified the fault. When you buy things you don't know what help you will get if things go wrong. Mia kept in touch till everything was put right. Amazing aftercare service.

I purchased two Technet wireless lamps on Amazon and, finding them to be excellent, I purchased four more. Unfortunately, one of the four didn't work. Technet's technical support team assisted me quickly, providing troubleshooting information, and once they identified the production batch, they sent me two complimentary lamps. Upon receipt, they worked perfectly. Excellent and fast service, as well as an excellent product.

I bought two mice from this seller. One arrived with a defect, but after I contacted customer service they promptly sent a replacement that works perfectly. The team was friendly and attentive, and they handled the issue with care. Highly recommended.

Very good customer service!! I have contacted them about a wireless door Bell that I offered to a friend and which didn’t work properly and they have been very responsive. Got an answer quickly from Ella and she was very helpful.
She helped me to try and find the problem and when we concluded that it could not be fixed, she send me a new product. It arrived very quick and is working well!
So I can absolutely recommend

I bought a Technet wireless bell from Amazon 10 months ago. One of the receiver regularly failed so I got in touch with the after sale support team. Ella responded within 8 hours and took me through the whole process of replacing the faulty product. She was extremely polite, professional and attentive. I received the replacement yesterday and am very pleasantly surprised with the whole positive experience. Amazon had no information for warranty replacement but just going to the Technet website I was able to get a replacement. This experience has given me confidence to buy Technet products in the future. Thank you Ella for all your help and professionalism.

A wireless mouse bought about 4 months ago stopped working . Contacted Tecknet who looked into the issue kept me informed and resolved it very quickly by sending me a replacement. So very pleased with the outcome.

Technet provided prompt service and a resolution when a fault developed eight months after purchase. Their technical support team responded in a timely manner and the issue was resolved in a matter of days.