Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... Se mere

Bedømt til 5 ud af 5 stjerner

This is a wonderful company from what my experience with them has been. I love everything about my Teabox. Wonderfully packaged . Also the cup and filter is so beautiful and functional. The tea... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've been drinking & savouring this delicious Green Nilgiri Glendale for a week now, it's soft, velvety & buttery, a moment of pure delight in every sip ! I was lucky enough to visit Nilgiri last a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

As I had very little experience with tea until recently—aside from tea bags and the few "fresh" varieties one only drinks when feeling unwell—it might not seem credible for me to award five stars to T... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tebutik
  2. Eksportør af te

Skrevet af virksomheden

WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

352 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 64 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Keep some, share some

I have loved the chai samplers for myself and as special gifts. I give whole boxes, or individual packets as part of gift baskets. The presentation and artwork are lovely. But the key to Teabox is the freshness of the blends. You can taste each spice and the tea, every time, and the smooth heat from ginger and black pepper is an extra sensation. The BOGO for the sampler is an amazing bargain too.

20. december 2025
Uopfordret anmeldelse
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Besvarelse fra Teabox

Thank you for such a generous and beautifully worded review. We’re truly happy to know that the chai samplers have become part of your gifting as well as your own tea moments. Hearing that you can taste each spice, the freshness of the tea, and even the gentle heat from ginger and black pepper means a lot to our team.

We’re also glad you enjoyed the sampler offer, sharing good tea is always better together.

Team Teabox

Bedømt til 5 ud af 5 stjerner

Right from the source

I have been getting my Darjeeling tea from TeaBox for many years. Their teas are top notch along with their service. Getting the tea straight from the source is theBest!!I have been getting my Darjeeling tea…

19. december 2025
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Teabox-logo

Besvarelse fra Teabox

Thank you for your continued trust and loyalty over the years. It truly means a lot to know that you’ve been enjoying our Darjeeling teas and service for so long. Bringing tea straight from the source, fresh and true to its origin, is exactly what we set out to do — and it’s wonderful to hear that this comes through in every cup.

We’re grateful to have you as part of the Teabox family.
Team Teabox

Bedømt til 5 ud af 5 stjerner

Spedizione veloce e prodotti di…

Spedizione veloce e prodotti di qualità, ottimamente imballati.

17. december 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Grazie mille per la sua recensione! Siamo felici di sapere che la spedizione sia stata veloce e che abbia apprezzato la qualità dei nostri prodotti e l’imballaggio. Portare tè freschi e ben curati fino a casa sua è per noi una grande soddisfazione.

Un caro saluto,
Team Teabox

Bedømt til 5 ud af 5 stjerner

Authentic Tea

What I loved about this company is the customer service whilst tracking my order all the way from India.
The tea has arrived. I tried the Cardomen one today and it loved up to it's ingredients. Can't wait to try the rest💕

13. december 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Thank you so much for your lovely review! We’re really glad we could support you through the tracking process and that your tea arrived safely. Delighted to hear you enjoyed the Cardamom tea, it’s a favourite for many. We hope you enjoy discovering the rest of the collection just as much 💕

Happy sipping,
Team Teabox

Bedømt til 4 ud af 5 stjerner

Teabox review

I have been buying from Teabox for a couple of years m and their teas have always been very delicious. I have narrowed it down to about four or five blends, but they are all great.

12. december 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Hi Eddie,

Thank you so much for being with Teabox over the years! It truly means a lot to know you’ve found your favourites among our blends. We’re grateful for your continued trust and are delighted that our teas have been a part of your daily moments. Wishing you many more enjoyable cups ahead.

Warm regards,
Team Teabox

Bedømt til 1 ud af 5 stjerner

Horrendous

Horrendous, paid for a product that was never sent, this company is a group of con artists, they will send you glowing customer service emails that are complete lies, they're simply taking your money. I ended up having to initiate a chargeback because they are useless.

10. december 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Hi David,

We’re genuinely sorry that your experience felt this distressing — that is never our intention.

After reviewing our records, we can confirm that the order was successfully shipped and delivered to the address provided at checkout. We understand that the situation caused frustration, and to resolve the matter fairly, the full amount has already been refunded to you, even though the delivery was completed.

We take allegations like this seriously and would like to clarify that we do not take payments without fulfilling orders. Our customer service communication is meant to assist and resolve concerns transparently.

If there is anything further you’d like us to review — or if there was any confusion around the delivery — we’re happy to help. You can reach out to us directly with your order details so we can close this properly.

Regards,
Teabox Help

Bedømt til 5 ud af 5 stjerner

Exceptional in everything

I have to say that Teabox has provided me with an exceptional experience, both from the order process, the supporting communication in relation to my order.
The quality of the packaging and the exceptional product 👌.
I have only tried one of the 10 fresh teas from my starter trial pack.
I don't think that I will ever buy another tea bag (dust) in my life

7. december 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Hi Bernard,

Thank you so much for your kind words! We’re thrilled to hear that your starter trial pack has made such a positive impression — from the teas themselves to the packaging and support. Knowing that we could help you rediscover what real, fresh tea tastes like truly makes our day. Here’s to many more exceptional cups ahead!

Warm regards,
Team Teabox

Bedømt til 5 ud af 5 stjerner

As a teaholical real masalas give another charm

As a teaholic, I went to door to door to seek the right flavour in the tea cup. They advertised in a very showy
and colorful graphics. Mere graphics
can't hold a tea lover who can only be convinced by the real flavour of the tea they sell . It is herethat I came across a news of tea box ad. that it offers tea samples from many parts of India. I purchased the ten samples to try at home. I brewed
the tea myself. You have to cook your tea your self and taste. That's what I did to establish a faith that's with TEA BOX.

4. december 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Dear Nagesh,

Thank you for your thoughtful review! We’re thrilled that our sampler boxes helped you discover and experience authentic teas from across India. 🍃

It’s wonderful to hear that brewing and tasting them yourself built your faith in Teabox. Happy sipping!

Bedømt til 5 ud af 5 stjerner

The tea is good

The tea is good, and the delivery speedy.

17. november 2025
Teabox-logo

Besvarelse fra Teabox

Dear Gérard,

Thank you for your review! We’re glad you enjoyed the tea and that it reached you quickly.

Bedømt til 5 ud af 5 stjerner

Teabox Chai are authentic, warming and delicious

Teabox are a wonderful company and great to deal with. I was gifted the chai sample box a couple of years ago and I am a fan ever since. I had never had real chai before, just the sickly sweet powdered type, but Teabox Chai are authentic, warming and delicious. I also enjoy their herbal and ayurvedic teas.

17. november 2025
Teabox-logo

Besvarelse fra Teabox

Dear Paula,

Thank you for your lovely review! We’re thrilled to hear you’ve been enjoying our authentic chai, as well as our herbal and Ayurvedic teas.

We truly appreciate your support and look forward to delighting you with more teas!

Bedømt til 5 ud af 5 stjerner

Great quality

Both quality of tea and delivery excellent as usual.Thank you for Kalpana!

17. november 2025
Teabox-logo

Besvarelse fra Teabox

Dear Paul,

Thank you for your kind review! We’re delighted to hear that you’re happy with the quality of our teas and our delivery. We also truly appreciate the kind words regarding Kalpana.

Bedømt til 5 ud af 5 stjerner

We are teapeople

We are teapeople , we like descent cup of Italian coffee . But the rest of the day goes to tea
I was googling Indian quality teas after years of Chinese teas
I did find Teabox in Darjeeling , a serious group of highly dedicated teaproducers
The « surprice box « was indeed a surprice , a very well made teacup with a metal infuser , both beautifull and practical and ten packages of diffirent tea types , some green , breakfast tea and orange pekoen.
The Chinese have found competition in Darjeeling .
I am spoiled with high quality green , white and pu’ehr, but the black teas from India are a class of their own .
Still several packages to sample!!
A great experience in scent , taste and color .
Sukrya Teabox great tea from Teabox

Your sincerely Gerben G of Norway

29. november 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Dear Gerben,

Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying the surprise box and exploring the variety of teas from Darjeeling.

It’s delightful to know our teas have added to your tea journey, and we look forward to continuing to spoil you with more flavors and experiences!

Bedømt til 5 ud af 5 stjerner

I’m absolutely thrilled by the service…

I’m absolutely thrilled by the service, the fast delivery, the thoughtful information about tea… but mostly how wonderful the teas are. I’ve never been a tea drinker, but these lovelies make me not only a tea drinker, but a tea lover! I can’t wait to try them all, so I can name my favourite…

21. november 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Dear Kathy,

Thank you for your lovely review! We’re thrilled to hear that our teas have turned you into a tea lover and that you’re enjoying the service and information along the way.

We hope you have a wonderful time discovering all your favorites!

Bedømt til 5 ud af 5 stjerner

Delicious

I was given a delicious chai tea at a friends house and it stuck with me. I found out where it was from and off I went to order the trial pack. Slightly nervous about the delivery after reading reviews but after waiting patiently the tea arrived and it is absolutely beautiful. So smooth.
I have loved chai for many many years and I am so happy to have found this brand. There is a price tag on the item but it’s my treat to me.
I don’t love all the emails while waiting, for me they could be quick short messages.

24. november 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Dear Jess,

Thank you for your wonderful review! We’re so glad the chai lived up to your expectations and that it’s now your special treat.

We also appreciate your feedback on the emails and will keep it in mind to make your experience even better.

Bedømt til 5 ud af 5 stjerner

Their tea is incomparable

Their tea is decent for the flavor and production process, and their customer service is quick and sincere.

The price may not be very approachable but there's no other place that I can buy the same quality of tea for the similar prices in Japan.

21. november 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Dear 山室洋子,

Thank you for your kind review! We’re delighted to hear that you’re enjoying the quality and flavor of our teas, and that our customer service has met your expectations.

We truly appreciate your support and look forward to serving you again!

Bedømt til 5 ud af 5 stjerner

Teabox teas are the absolute best…

Teabox teas are the absolute best without any comparisons. I have been a long time tea drinker growing up drinking tea. I have tried many different brand teas. My parents were strict tea drinkers from the UK with English breakfast tea brewed every morning and with every meal. I love teabox tea and will be a lifelong consumer. Once I tried the best, Teabox, I wont give it up. Anyone who trys it will love it, too.

6. november 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

Dear Deb,

Thank you for your wonderful review! We’re thrilled to hear that Teabox has earned a place in your daily tea ritual and that you’re enjoying it so much.

We look forward to being part of your tea journey for many years to come!

Bedømt til 1 ud af 5 stjerner

Order Cancelled by Teabox – Refund Still Pending After 45 Days No reply on Email followup

I placed an order (Order ID 324010) on 14 September 2025. As the order was cancelled from Teabox and not delivered, I request a refund.

Despite sharing all proofs and transaction details on 22 and 23 September, and sending multiple follow-ups (including on 28 October and 30 October 2025), there has been no refund or proper response from Teabox.

Their only reply (on 28 October) was a generic note stating that the issue had been “escalated to the right team”—but no refund confirmation.

It’s disappointing that a teabox brand chooses to ignore repeated follow-ups. The over 45-day delay for a simple refund, and that too for an order cancelled on the Teabox end, shows how poor the after-sales service really is.

Order placed, refund confirmed, proofs shared, yet no action, completely unprofessional experience.

14. september 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Teabox is quite a treasure hunt

I first found Teabox a few months back on Facebook and had ordered their trial pack of 10 different flavours, all of which were delightful, with a special mention to Jaipur masala, Wayanad cardamom and Kolkata Kadak chai.
I repeated that order and got more of their cute stemless glass goblets and the even cuter steel spoon to measure the leaves. I became a fan.
Then I tried the Ayurvedic pack which did not agree with me much as most of the flavours had too much mint, which I feel is an appetite suppresser, at least to my taste buds and nose.
I even bought the white tea - spring silver needle, as I love white tea.
Being from an old tea family myself, which was once famous for their roasted tea, I had to try your roasted tea and was pleasantly surprised. I even tried your Jasmine tea. I loved the flavours of all.

6. november 2025
Uopfordret anmeldelse
Teabox-logo

Besvarelse fra Teabox

We absolutely loved reading about your Teabox treasure hunt! 💛
So happy to hear you enjoyed the trial pack and found favourites like Jaipur Masala and Kolkata Kadak. And thank you for the honest note on the Ayurvedic pack — we’ll definitely keep that in mind for future blends.

It’s always a joy serving a fellow tea enthusiast — welcome to the Teabox family! ☕🌿

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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