Texted with someone who was a great deal of help. After buying taillights from amazon and them not being the correct ones even though they clearly stated they were, I was not going through that again... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
6 weeks of lies and complete lack of communication. they exerce direct shipping and have no front store and no stock and always blame their supposed supplier. Stay away they will rob you. I predict t... Se mere
Virksomheden har svaret
Excellent customer service. I ordered the nice oweatherproof car mats for my brand new car. When I got delivery of my car, it came with custom Chevrolet all weather mats. Customer service was great an... Se mere
Virksomheden har svaret
Brake Kits were easy to find, added everything I needed to the cart within minutes, website is well laid out. Great pricing, got a whole set of pads and rotors for my Silverado for the same price as l... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TDot Performance is one of Canada's leading automotive aftermarket retailers and proud to be Canadian. With over 1 million products from over 250 of the world's top aftermarket brands, we have everything you need for your vehicle, including performance parts, exterior accessories, interior accessories, wheels & tires and more.
Kontaktoplysninger
Toronto, Canada
- 1-800-276-7566
- support@tdotperformance.ca
- tdotperformance.ca
4,0
God
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
good communications
14. september 2026
Besvarelse fra TDot Performance
Hello John,
Thank you for your feedback. We look forward to your next order.
Regards,
Patrick
Prompt reply to my query about…
Prompt reply to my query about inventory and lead time. Easy web interface, best price in Canada for the parts I needed, free shipping.
Thanks TDot.
14. september 2026
Besvarelse fra TDot Performance
Hi Blair,
Thank you for taking the time to share your feedback and for appreciating how user-friendly our website is. We look forward to your next order.
Regards,
Patrick
Besvarelse fra TDot Performance
Hello Andre,
We are happy to hear that you were satisfied with how we assisted you and we look forward to your next order.
Regards,
Patrick
Recieved my shocks within a few days…
Recieved my shocks within a few days from ordering. Will be ordering from here next time I need a part. Thank you!
9. september 2026
Besvarelse fra TDot Performance
Hi Brant,
We are glad to hear that you were satisfied with how fast you received your shocks. We look forward to doing more business with you.
Regards,
Patrick
Besvarelse fra TDot Performance
Hello,
We appreciate your feedback. Looking forward to your next order.
Regards,
Patrick
Easy to use
Easy to use, the important thing is u guys have the product I want.
Review
13. september 2026
Besvarelse fra TDot Performance
Hi Brian,
We appreciate you taking your time to give us feedback. Thank you for doing business with us and we look forward to your next order.
Regards,
Patrick
Very disappointing customer service.
Very disappointing customer service.
TDot Performance charged me for an item that was listed as in stock. They then emailed me saying they could not deliver to a PO box and asked me to reply with a reliable street address. I provided the requested address immediately.
Nearly a week later, I have received no confirmation, no shipping update and no useful response. I have now sent three follow-up emails to two different TDot Performance addresses, and I am still being ignored.
Taking payment is quick, but apparently confirming an address or answering a customer is not. At this point, I simply want to know whether my order is actually being shipped.
I will update this review if TDot Performance finally resolves the situation.
12. september 2026
Uopfordret anmeldelse
Besvarelse fra TDot Performance
Hello Yann,
We are sorry to hear that you have not receive update regarding your order. I would like to gain a deeper understanding of the situation and collaborate with you to address this issue. Please contact me via email at patrickhamilton@tdotperformance.ca so that we can further discuss and resolve the issue.
Regards,
Patrick
takes so long to even ship a product…
takes so long to even ship a product out, custom service takes atleast 2-3 days to even respond to u
8. september 2026
Besvarelse fra TDot Performance
Hi Brayden,
We sincerely apologize again for the experience you've had with us. We show that your order was already shipped. Feel free to reach out to us if you need further assistance.
Regards,
Patrick
Fast phone support
Called with a deliver question and Karl (think that was his name) had answers for me right away. Fast and knowledgeable!
11. september 2026
Besvarelse fra TDot Performance
Hi Les,
Your review inspires us to continue delivering excellence. We're happy to learn that you were satisfied with how Del assist you with the order. We look forward to the opportunity to serve you again in the future.
Regards,
Patrick
Updateting my review for good follow service
Sometimes it does go as expected.
I purchased on 14 August a hood protector.
Delivery is 10 to 15 business days at time of purchase on their website.
Delivery was included in my purchase price.
Three days later they sent me an email requesting $73.34 plus tax for a delivery fee.
I replied stating that delivery is included on my invoice.
Two days later, I got a confirmation that the delivery would be absorbed by TDot Performance.
Well, the delay just kept getting longer.
Most likely as their distributor didn’t have it in his stock and was requesting a special delivery fee.
T Dot could not get the product in a timely many for logistical reasons and I do understand.
But at the end of the day they worked on follow-ups and acknowledged the problem.
I did get the product but only after having received the same product from another supplier.
They accepted a return and I’m expecting my refund.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra TDot Performance
Hi Steven,
I would like to take the time to truly apologize for the experience you've had with us and thank you for your feedback. We are constantly trying to improve our processes. If you can, please email me at patrickhamilton@tdotperformance.ca and we can work together with you and our Return Manager in finding a solution that works for you.
Regards,
Patrick
Ordered almost a week ago and it's…
Ordered almost a week ago and it's still in the processing stage. Very unacceptable
6. september 2026
Besvarelse fra TDot Performance
Hi Adam,
We sincerely apologize for the experience you've had with us. Please email me at patrickhamilton@tdotperformance.ca so I can further assist you with your issue.
Regards,
Patrick
Besvarelse fra TDot Performance
Hi Bill,
Thanks for the great feedback! We're so glad you were satisfied with how user-friendly our website is and pricing. We look forward to doing more business with you.
Regards,
Patrick
Besvarelse fra TDot Performance
Hello Benoit,
Thank you for the review. Looking forward to doing business with you again.
Regards,
Patrick
I haven't received a response when…
I haven't received a response when asking for order updates. I expected to have my package at my door by now but there is still no update. I asked to cancel my order and haven't received a response. I'll have to charge back through my cc so I can order from a retailer who actually has stock
6. september 2026
Besvarelse fra TDot Performance
Hello Dean,
I am so sorry to hear that you had a bad experience with us.
I would like to get a better understanding of what happened and work with you to address your experience. Please email me at patrickhamilton@tdotperformance.ca so we can further discuss the issues you are facing.
Regards,
Patrick
So far not real happy
So far not real happy. The Spec D headlights I really want are not in stock and "MAY" take 35 to 40 days to get back in stock. I'm putting a lot of faith in the "MAY". I put my order in anyway, I guess we'll wait and see. The prices in Canada (even with the coupon and free shipping) are almost double than what I found in the US. If they actually get them for me within 40 days without raising the price, I will change my review.
8. september 2026
Besvarelse fra TDot Performance
Hi Leon,
I want to sincerely apologize for the delay you're experiencing with the headlights you ordered. I understand how frustrating this situation can be, and I want to assure you that I'm here to help. I would appreciate the opportunity to work with you personally to address your concerns and find a solution that meets your needs. Please feel free to reach out to me at patrickhamilton@tdotperformance.ca, and I will do my best to assist you promptly. Thank you for your understanding.
Regards,
Patrick
Easy to order and customer service was…
Easy to order and customer service was excellent
10. september 2026
Besvarelse fra TDot Performance
Hello Ethan,
We appreciate you spending the time to write an evaluation. We are pleased to help you in any manner that we can. Looking forward to your upcoming purchase.
Regards,
Patrick
2004 Dodge Dakota Hood Protector
Very easy website to navigate and order through! Very happy with purchase!
10. september 2026
Besvarelse fra TDot Performance
Hi Kevin, Thank you for the 5-star review! We're glad you found our website easy to navigate and had a great experience. We appreciate your support!
Besvarelse fra TDot Performance
Hi Samuel, Thank you for the review! We're glad our compatibility feature made finding the right part easy. We appreciate your support!
They had the parts I needed at a…
They had the parts I needed at a competitive price. The ordering process was smooth with many payment options. It took a few days before I got the shipping notice but then it arrived the same day as the notice. The only gripe I have is the search engine found too many options in my case so it was hard to narrow down exactly what I was looking for. I ended up doing a Google search and found exactly what I was looking for on the TDot website, then entered my vehicle to confirm fitment. Compared to my shipping experience with Parts Avatar, this was excellent.
5. september 2026
Besvarelse fra TDot Performance
Hi Danny, Thank you for the detailed 5-star review! We're glad you found the parts you needed and had a smooth ordering and shipping experience. We truly appreciate your feedback and support!
Finding out item is not in stock and…
Finding out item is not in stock and had to be ordered from manufacture did not impress me.
Have not had good experiences with purchasing items from you that have to ordered !
6. september 2026
Besvarelse fra TDot Performance
Hi Mitch, I am sorry to hear about the issues you are facing in regards to the delay with your order.
Please email me at patrickhamilton@tdotperformance.ca with your order details so that we can work together to find a solution for you.
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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