TekBox Anmeldelser 209

The product was what I wanted at a good price (shelves for shed) but what impressed was the customer service. I'd ordered next day delivery but as there it was a bank holiday weekend Chris e-mailed me to advise on options to getthe order delivered quickly & saved me the cost of next day delivery.

As described, great product and delivered fast. Very happy.

Really great service, fast delivery, would order again and recommend

Good product no problems with ordering

Excellent product, price & prompt delivery

Good prices, good products 👌🏻

Great service as always

Easy to order from and arrived within days of ordering. Service is efficient and quick. I was kept up to date with the progress of my order via email. Good professional company. Thank you

This is one of the best ever business services I dealt with. They are very cooperative and very fast with orders fulfiment.

Perfect service.

I purchased this 'GARDEN TROLLEY and Sack Liner, All Terrain Gravel Soil Gardening Wheelbarrow Cart'. The trolley looks great and I do like the large wheels however, there was no assembly instructions and despite being a toolmaker to trade it took me two hours to assemble the lower section (platform, wheels and control arm). The upper structure however is a VERY different story. NONE of the holes are aligned and I have to wonder why the corner toggles have an arm when there is no cam action? If you like spending a day trying this way and that way this is the trolley for you. I'm off now to engineer a fix to the upper miss-aligned holes.

I was pleased with service.
I feel product material was a bit flimsy but time will tell.

I bought a size H (158mm x 90mm) neoprene pouch. It's a tight fit for my Cubot King CS, which is 155x81x15mm in size, but OK.

Atrocious company! They will not help when things go wrong, even when an investigation shows that the parcel wasn't received. They refuse to put in a claim to get your money back and just keep repeating they can't take any further action in relation to the item. They don't take any action!!! I had to raise a dispute with PayPal in the end. Use them by all means but keep your fingers crossed the courier doesn't leave them in an unsafe place so they are taken.

Parcel was delivered to the wrong address, they won't refund or replace as the courier has provided a photo of it being delivered (to a house that isn't mine). Every time I try to resolve it, they just reply "we are unable to take any further action on this order". Awful company, avoid at all costs. Should be shut down.

Honest company, easy to order and items arrived on time and in perfect condition.

Absolutely dreadful company. Don't buy from them. I bought two new, galvanised letter boxes via Ebay. They started rusting within two months. TekBox said it was wear and tear and refused to do anything as outside Ebay's 30 day returns window. When I pointed out my consumer rights they just ignored them and prattled on about 30 day Ebay T&Cs. In the end I had to write to their Director quoting The Consumer Rights Act 2015 to get a response.

And, after all that, they made "a 10% deduction will be applied to the refund due to the time since the order was placed"

I can't be bothered to fight them for the £6 they deducted but I'm more than happy to share what they are like and hope others can avoid this dreadful company and their dreadful products.