HomeOutlet Online Limited Anmeldelser 

946
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Have to admit, having ordered some parts and then reading reviews on here had me panicking. Especially when part of the order turned up but without the sink which was desperately needed for templating... Se mere

Bedømt til 5 ud af 5 stjerner

Needed replacement taps for our ageing ones in Utility Room. Good idea of what we wanted, but research showed what a plethora of shapes sizes and fixings were around. Difficult choice made much easier... Se mere

Bedømt til 5 ud af 5 stjerner

Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I fe... Se mere

Bedømt til 5 ud af 5 stjerner

The customer service is the best I have ever had for an internet company I have bought full bathroom suite + cloakroom & kitchen Sarb and Ben were more than helpful The products supplied are... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

946 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(946)

0 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service!

A good selection of basins & pedestals from Tapoutlet.co.uk and backed up by a good delivery service via UPS gave us exactly what we wanted and when we wanted it. We will definately use the service again if we need anything from their range.

15. marts 2013
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Not delivered when promised!

I phoned up and ordered a pump on a friday asking for it to be delivered Monday, they said this was not possible, but if I paid £9.00 it would definatly be delivered tuesday by 10.00am, I told them this was very important as the house had the water turned off due the old pump leaking and a new tentant moving in on the tuesday. It wasn't delivered! When I phoned up they said it was still at there warehouse!!! They then sent it out for next day which I then received. Basically I lost 2 mornings work and had a very unhappy customer..Will not use again.

15. marts 2013
Uopfordret anmeldelse
HomeOutlet Online Limited-logo

Besvarelse fra HomeOutlet Online Limited

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.

Bedømt til 1 ud af 5 stjerner

World Wide Web - Yes!....... World Wide Sales - NO (UK only!)

Very good website which sells a lot of things that I would love to buy - but I cannot! I live in France and apparently tapoutlet.co.uk only sells to the Brits in Britain. This true of their web sales and telephone sales. In fact telephone sales just said NO. No justification or anything explanation.
A big pity as I could also pay with a UK card......
No more sales to me or my friends over here.

15. marts 2013
Uopfordret anmeldelse
HomeOutlet Online Limited-logo

Besvarelse fra HomeOutlet Online Limited

We apologise for the difficulties you dealt with throughout your experience with us. We strive to provide a streamlined ordering process with prompt customer service follow up and we regret this was not your experience. Our dedicated customer support team is available to help answer any questions and assist in placing orders. For further assistance, please feel free to contact us on 0800 9709 779 or at cs@homeoutlet.co.uk.

Bedømt til 5 ud af 5 stjerner

Great company!

Great company to deal with! Had a issue with some damaged in transit and was dealt with within 24 hours. Looking forward to ordering with them again.

14. marts 2013
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Satisfactory

The items were delivered one at a time and I was not informed of the delivery dates, which was inconvenient. The picture of the bath showed it with a plug and overflow, but these were not included. I think they should make this clear and offer compatible parts when ordering. They suggested the supports, but not the plug.

All articles arrived in good condition but I would have preferred to be warned about the staggered delivery. Luckily my plumbers were not waiting for them or it could have been very awkward.

14. marts 2013
Uopfordret anmeldelse
HomeOutlet Online Limited-logo

Besvarelse fra HomeOutlet Online Limited

We apologise for the difficulties you dealt with throughout your experience with us. We strive to provide a streamlined ordering process with prompt customer service follow up and we regret this was not your experience. Our dedicated customer support team is available to help answer any questions and assist in placing orders. For further assistance, please feel free to contact us on 0800 9709 779 or at cs@homeoutlet.co.uk.

Bedømt til 1 ud af 5 stjerner

No communication

On ordering my tap on line l did not receive a confirmation email. At the time of placing the order l noted that the estimated time for delivery was 3-5 working days, on the 6th working l rang as l had heard no news. I was told over the phone that the tap l had ordered was not avalible until May 22nd, the date l was ringing on was Monday 11th March. I did state to the lady on the phone it would have been nice to have been informed of this information rather than having to get in touch myself, and she agreed.

14. marts 2013
Uopfordret anmeldelse
HomeOutlet Online Limited-logo

Besvarelse fra HomeOutlet Online Limited

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.

Bedømt til 5 ud af 5 stjerner

Rapid and efficient service

Detail description on website ensured that I could make an informed choice. The tap was despatched promptly and arrived wihin a few days of the order being placed. And it was just what I wanted - at a very competitive price!

13. marts 2013
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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