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TO DAY IVE SAVED MY SELT £££££££ ON GOODS FOR MY NEW BATHROOM AND THE SERVICE WAS FANTASTIC THE TELEPHONE MANNER ON ALL STAFF WAS 1ST CLASS MY GOODS ARRIVED BY RETURN I WILL BE USING THIS FIRM A GAIN

Would highly recommend, very quick and the product was well packaged when it arrived.

very pleased with my order. on time and perfect condition. thank you. will use in the future.

3 weeks ago I had never heard of tap outlet and had not bought anything from them. I placed an order with them due to good prices and the fact that they had all of the products I was looking for. Only part of that order arrived but they told me when to expect the outstanding part so on that basis I placed 2 more orders with them with goods now totalling over £600. Maybe that was a mistake as I have had nothing but trouble since. All items have shown as being in stock( but I don't think they were) so the delivery times should have been as quoted. Instead I was left to my own devices and got no indication as to when parts would be shipped. I only get a response from them if I phone, emailing is pointless. I wisely decided to get the parts I needed (for a bathroom refit) ahead of time otherwise I could have been left to either postpone or cancel my work. The problem is one of communication. If parts are not in stock do not say they are. If deliveries cannot be made contact your customers do not ignore them ! This is a lot of competition out there and most companies will price match so shoddy service is not only not acceptable but rather stupid in the current economic climate.

The company was very quick and on the ball to help in every way and put you at your ease the delivery was very quick what more can you ask

First class service, Cheapest online, Very pleasant to deal with, What more can i say!!

Good prices, quality gear delivered on time, nothing else to say.

I really dont normally bother with reviews and market research for free for companies that have already taken my time and money but tapoutlet delivered well on every facet of the job. good stuff .. keep doing what you're doing !

RECENTLY PURCHASED A MIRA ESCAPE SHOWER WHICH HAS NOT BEEN FITTED YET AS BATHROOM WORK TO BE DONE.THIS ITEM WAS OUT OF STOCK WHEN I ORDERED IT FOR PROMPT DELIVERY.I WAS RE-IMBURSED MY P&P AND IT ARRIVED PROMPTLY WHEN IN STOCK.I WAS E-MAILED TO INFORM ME WHEN ORDER WAS DESPATCHED AND GIVEN A TRACKING REFERENCE.VERY PLEASED WITH SERVICE.

Item arrived quickly and as described. Wouldn't hesitate to recommend or use again.

I paid for 3 to 5 day delivery and after 7 days it still hasn't arrived.

Do you think they will refund the delivery charge as they have not kept their side of the contract.

Good choice of merchandise, very easy to use website, found exactly what I wanted, prompt delivery - no problems.

I found this site,prices not bad,got goods quite quick,it is worth having a look on-line for this company,prices were not bad.

Good overall, a bit pricey postage and took 3days before I got my item.

I've ordered from Tapoutlet twice now and each time have been really impressed with their service. On one occasion I mistakenly submitted an order twice and the very next morning received a personal phone call to check and sort it out. Really good customer service.

Helpful assistant when I phoned with questions. He was willing to look up extra details that were not listed.
Fast and efficient delivery, with good email back up.

The pump switch arrived but incomplete. The replacement from the manufacturer was delivered too late, so the old switch was re-used. So tapoutlet has agreed to have it back and refund my money...good on them.

I placed an order for a grohe kitchen tap that was not a stock item i was told it would be shipped from Germany and could take up to 10 working days to be delivered.

I ordered on Monday afternoon and it was delivered on Saturday morning.

Great would definetly use again

See opinion!

I was simply looking for a replacement toilet seat, but wanted to ensure that I got the right one. One phone call to a helpful young woman, who promised to ring back. A week later, no news, so I tried again. Different helpful young woman; same offer to find out and ring back! Another week later, another phone call - a man this time. Same outcome, but, within the hour, a call back, an order placed, and the seat despatched. It arrived in good time, and after an hour of problem solving, including discovering that the wrong instructions had been included, it was ready for fixing. Mission accomplished. Moral: if at first etc.....