Town & Country Mortgage Services Ltd Anmeldelser 

Getting a mortgage can be a daunting experience, but Lewis and the rest of the team are there to help. Great knowledge, good responsiveness, always on your side. Very happy with the service, which I can and will recommend.

The service I received from Michael at Town & Country was excellent. He was thorough, friendly, and extremely helpful in walking me through the process as a first-time buyer. Responses were speedy and I felt that he was invested in getting the best outcome for me. Would definitely recommend!

Gary, Georgie and Louise were all superb, it was all very streamlined and made the daunting process of applying for a mortgage incredibly easy and stress-free! Constant communication throughout and they used their expertise to find me a mortgage that suited my needs.

I would recommend their services to anyone.

Our adviser Michael has been so fantastic! It's been a difficult and nerve wracking experience from our side but Town and Country were incredibly helpful and overall made this period a lot easier! Will definitely use again!

Michael has been amazing from the start. Great and regular communication really put us at ease and made it as simple as possible for us
Thank you

Everyone we have had contact with has been brilliant and so professional. Charlotte has gone above and beyond, she made me feel at ease she is so knowledgeable, polite, friendly and I would highly recommend you to my friends

Very knowledgeable. All questions were answered and within a very small waiting time. Thank you, the process was very easy.

During the whole process, whenever we had any questions, we got an answer very quickly and was always so helpful. They have made this very daunting experience, easy for us and we really appreciate it. I would recommend this company to friends and family!

I cannot recommend Michael and Mitchell highly enough! Their expertise and dedication throughout our mortgage journey was absolutely brilliant. From our very first meeting, they took the time to thoroughly understand our circumstances and financial goals, explaining every step of the process in clear, jargon-free terms.

What truly set them apart was their proactive communication - we were never left wondering about the status of our application, and they were always on hand to answer our queries promptly. They made what could have been a stressful process feel remarkably smooth and straightforward.

Thanks to Michael and Mitchell's outstanding service, we successfully secured our mortgage with minimal fuss.

If you're looking for mortgage advisers who genuinely care about getting the best outcome for their clients, look no further. First-class service from start to finish!

Thankyou to Micheal and Sommer for working together to secure us a mortgage as first time buyers, shared ownership where affordability was tight. Micheal worked tirelessly to get our mortgage before the April 1st stamp duty deadline. He secured it in a week ! Thankyou Sommer for working hard to get it processed quicky and efficiently

Fantastic service. Very professional.

First class service this is the second time we have used the services of Town and Country and it absolutely won't be the last!

I first heard of T & C as my brother, explained they are a great service for cost reasons. So that was my first intro...

Then the service received was beyond my expectations on the first time and equally for the second most recent time)

They are quick, professional and work to achieve the goal with the customer at the centre of what they do.

Lewis and Sommer kept in great contact and were always speedy with replies; this put my mind at rest.

They always were happy to answer any questions

Could not have asked for a better serivce

We have recently used the town and country mortgage services and was given Lewis caygill as our mortgage advisor, being first time buyers we had a lot of questions and each time Lewis came back quickly with an answer.
The steps to completing the full mortgage application were really simple and explained in detail if we didn’t understand, by both Lewis and Mitchell.
Through out the process we were kept well informed and we are both really impressed.
We would definitely recommend this company to anyone we know that would be looking for a mortgage advisor!
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The only regret was not progressing with Charlotte sooner! Went with a broker we used previously and they let us down, leaving us in an 11th hour pickle. So went back to Charlotte who picked up the matter again and immediately made us feel at ease. She progressed it lightning fast, from application and valuation through to mortgage offer in less than a week (contacted her Weds even and Tues morn we had full offer) - Charlotte pulled out all the stops and made use of her good contacts at the lenders. Have already recommended her to others. Cannot thank her enough 0 she has been a STAR !

A tricky journey but my advisors did not give up and got me what I needed. I felt that I was in good hands and trusted what I was advised through out.

As first-time buyers, we couldn't have asked for a better experience than the one we had with Gary and his team. From start to finish, they provided invaluable guidance, making the entire process feel seamless and stress-free. Their availability around the clock to answer our questions was truly reassuring. They also crafted a tailored solution that perfectly suited our needs. Gary and his team exemplify what it means to be outstanding brokers, and we genuinely can't think of any faults. We will wholeheartedly recommend them to our friends and family, and encourage anyone debating whether to use T&C do do so!

Natasha & Mitchell dealt with getting my mortgage offer.
Natasha was fantastic with her communication, regarding updating us with all the latest information and finding the best mortgage offer out there for us!
We were delighted with the service they provided, this include regular calls to find out how we were getting on, right up to our moving date and after the move.

I am writing to express my disappointment with the lack of clarity, communication, and consistency in the process of purchasing a property through Bovis Homes.

I initially enquired about a property on December 26th with the intent to view and potentially reserve it. However, as of January 18th, I find myself no further forward, despite making every effort to follow the processes outlined to me.

Throughout this period, I have received conflicting information from multiple parties, resulting in significant delays. For instance, I have been left waiting for weeks at a time with no returned calls or emails from Town and Country. This lack of communication has already cost me one property, and now it seems likely that I will lose another.

After securing an AIP and completing affordability checks (which I passed and have confirmation of), I am now being told I must use Town and Country to proceed. This is despite them informing me five days ago that they cannot help. It appears that without completing an application with Town and Country, I am unable to proceed with Bovis Homes – even to leave a reservation.

The process has been far from transparent, with no clear guidance or accountability. I have now spent hundreds of pounds on fees for an AIP based on the instructions I received, only to find that this is not sufficient.

I feel deeply underappreciated and undervalued as a customer, and I strongly believe that this experience does not reflect the standard of service one should expect from a reputable developer.

I would appreciate a detailed explanation of the process, as well as clear guidance on the next steps to resolve this situation promptly. I trust that you will also take the necessary steps to address the lack of communication and inconsistency I have experienced.

Michael has been invaluable and really helped us to understand the process. We have unfortunately had to start from scratch but no complaints from Michael about how annoying we are!! Thank you