My landlord uses them to check the gas/electric each year through this service. They either are a no-show, like they were today. Or like previous years, show up hours after the scheduled appo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... Se mere
Virksomheden har svaret
First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... Se mere
Virksomheden har svaret
Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A platform where landlords and service providers can effortlessly manage their residential property bookings
Kontaktoplysninger
Wynne Avenue, Beech Court, M60 Office Park, Swinton, M27 8FF, Salford, Storbritannien
- 01618833452
- info@symple.co.uk
- symple.co.uk
4,5
Fremragende
164 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good, professional experience
I have found Symple and the team, especially, Georgina Professional, helpful, polite and friendly and very knowledgeable. Communication is easy, there is always someone on the other end of the phone to help, if need be and the portal is easy to use and navigate. We have struck up a good professional relationship with Symple and Georgina.
8. november 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Wendy for such a glowing 5* review. It is wonderful to get such lovely feedback regarding our team. It is pleasing to hear that Symple is just as easy to use for our service providers, as it is for our landlords, agents and homeowners. We are very happy that you enjoy working with us and we hope to continue this great relationship.
Kind regards,
The Customer Success Team
Excellent customer service
Excellent customer service. Before my instruction to proceed they promptly replied to my emails and clearly answered my questions.
After my instruction to proceed, there was a delay in making the appointment with my tenant, they called me to update me.
21. oktober 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Many thanks for your 5* review. We will always personally update our landlords and respond to any requests in order to meet those excellent customer service levels we pride ourselves on.
We heard about Symple through a friend…
We heard about Symple through a friend who had previously used Symple. It was very easy to book the inspection and the service was fabulous. A special thank you to Georgina who was polite and very knowledgeable about the services offered.
10. november 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Joe for your 5* review. It is nice to hear that our services were recommended by a friend of yours. We are grateful of your feedback regarding Symple being easy to use and that you had a great experience with ourselves. Many thanks for your feedback regarding Georgina's manner and knowledge. Your comments will be fed back to her.
Kind regards,
The Customer Success Team
Great Experience and Well done
I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate emailed within 24 hours. I would like to express my highly appreciation and gratitude to Symple staffs and their services providers (KDE Ltd.).
Hope all of you are happy and healthy every day. Nam myoho renge kyo.
7. november 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Lai Oi Ling for your 5* review. It is lovely to hear that we were able to support you with getting all three inspections completed for your property. Thank you for the recognition of our Customer Success Team, we always aim to provide the highest level of customer service to our clients. We will also share your lovely feedback to our service provider KDE.
Kind regards,
The Customer Success Team
On booking in for my boiler service I…
On booking in for my boiler service I would like to thank Georgina for her friendly and helpful manner and for giving me support and reassurance.
9. november 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Many thanks for your 5* review. It is nice to know that Georgina was able to provide a personal service and gave you that peace of mind when making your booking. Your feedback will be shared with her personally.
Kind regards,
The Customer Success Team
Great experience and so easy to use the…
Great experience and so easy to use the system
22. oktober 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Kate for your 5* review. We are thrilled you have had a great experience with ourselves.
Kind regards,
The Customer Success Team
Great way to manage HMO certificates
I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was helpful and respectful to tenants. Then got electronic certificate emailed by Symple within 24 hours. I would definitely use again.
They should add PAT & Smoke alarm testing
8. november 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Many thanks Chris for your 5* review. Our main aim is to make the whole process of property certification easy for our clients -so it is lovely to hear we are doing just that. It is lovely to receive positive feedback about our service providers, so thank you for that. We have just added PAT testing and boiler servicing last week as additional services and we are reviewing smoke alarm testing as a potential service offering also.
Kind regards,
The Customer Success Team
Very prompt service
Very prompt service, thankyou.
This was the 1st time I have used this system, and it has shown it works very well
5. november 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Richard for your kind words. We are pleased that as a new user of Symple, you were left feeling very satisfied.
Kind regards,
The Customer Success Team
Excellent service
From start to completion Rab was top of things and kept me updated. Comms were brilliant and the EPC certificate arrived quicker than I expected. Highly recommended!
8. september 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Many thanks for your 5* review and the wonderful feedback regarding Rab. We are happy to hear that we met your expectations earlier than expected.
Kind regards,
The Customer Success Team
Great Service so far!!
I like the way you communicate and the speed with which you have provided the EPC.
Look forward to similar service on the Gas/Electric Certificate.
Many thanks - Mike McCarthy
29. september 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Mike for your lovely 5* review. We pride ourselves on our high levels of service and ensuring a positive customer experience. Thank you for choosing Symple.
Kind regards,
The Customer Success Team
excellent service rom Steve
excellent service rom Steve - very polite and efficient
23. september 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Michelle for your kind review regarding Steve. We are pleased that you were satisfied with the service you have received.
Kind regards,
The Customer Success Team
Besvarelse fra symple.co.uk
Thank you for your 5* review. This is lovely positive feedback and we are glad that it was simple for yourself.
Kind regards,
The Customer Success Team
Good communication.
Good communication.
Easy to upload certificate.
16. september 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you for your kind review Tim. We are pleased that you enjoy and are happy working for Symple.
Kind regards,
The Customer Success Team
Easy and efficient service
Easy to register, upload property details and book certificates. First one was free with a voucher code which was a bonus! Will definitely use again.
13. september 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Marios for such a lovely review. It is great to hear that you found the process of adding a property and ordering an inspection to be easy. How lovely that you were able to receive one of our promotional vouchers and thank you for the recommendation.
Kind regards,
The Customer Success Team
We have not been using Symple for long…
We have not been using Symple for long but finding it so easy to use. The customer service is excellent and the certificates are completed so quickly!
9. september 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Many thanks Letting Complete for such a lovely review. We are happy that you are enjoying using our services and that you have experienced excellent customer service from our team.
Kind regards,
The Customer Success Team
Refreshing & Reliable
Needed to carry out a couple of Gas inspections yesterday. Symple assigned and completed the jobs within 24hrs - with the certificates sent to us this morning. Their team are always available for any questions we had. Highly recommend using this service.
8. september 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you very much SME group for this lovely 5* review. We will always strive to provide a quick but efficient service where possible for our landlords. Therefore, we are very pleased that we were able to turn these inspections around promptly for yourselves. It is great to hear that our team have been helpful with your requirements and thank you for the recommendation.
Kind regards
The Customer Success Team
Excellent freelance company to work for.
7. september 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you for your kind review Aakash. We are pleased that you enjoy and are happy working for Symple.
Kind regards,
The Customer Success Team
Besvarelse fra symple.co.uk
Thank you for your review Lauren. This is exactly the kind of positive feedback we like to hear, knowing that we have made the process nice and simple for yourself.
Kind regards,
The Customer Success Team
Absolutely outstanding service…
Absolutely outstanding service especially by Georgina, I honestly can’t recommend highly enough, fabulous service and communication very professional and did everything she promised. Without a shadow of doubt 5 platinum stars ⭐️ ⭐️⭐️⭐️⭐️
30. august 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Nick for your wonderful 5 'platinum' star review. It is lovely to receive such positive feedback regarding Georgina and how she met your expectations and more. We are delighted that you received professional communication and that she was able to fulfil all of your requirements. All of team here at Symple will always strive to go the extra mile for all of our clients.
Kind regards,
The Customer Success Team
EPC Certificate made easy
A friend of mine saw Symple at an exhibition and was given a leaflet. He then passed this on to me as I needed an EPC at a property I own. Having never used them before, I checked out Trust Pilot first and could only see great feedback, so I decided to try them out. The booking was so easy and you get notifications at different stages of your booking, so I didn’t even need to log in to check on where it was up to, which was great for me as I am mobile most of the day. The service provider called me shortly after booking and it was scheduled on a date that was suitable for myself. I received the certificate the day after the inspection, sooner than I thought. I am very impressed with Symple, and would be happy to recommend them to others.
26. august 2022
Uopfordret anmeldelse
Besvarelse fra symple.co.uk
Thank you Amira for your kind review. It is nice to hear that our efforts at tradeshows are worthwhile, as they reach people such as yourself via word of mouth. We are pleased that you were kept informed throughout your booking without the requirement to chase us for a status. Thank you for choosing Symple for your EPC inspection and thank you to your friend for the recommendation.
Kind regards,
The Customer Success Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.