Every time I've dealt with Kim she has been extremely helpful and managed to answer my questions and sort any problems quickly. She is always polite and kind which is often rare these days when it com... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really helpful team, Kim and James. They supported us through the whole process and helped with any queries . Knowledgeable and helpful Thank you 🙏
We have used this company a couple of times to help with new utility deals. They have been very helpful and I’d particularly like to single out Stephanie F who has gone above and beyond to help our ch... Se mere
Everything was made so easy, and completed quickly. Kim has been so helpful, and kept us informed of the progress with the contract and our deliveries. Excellent service.
Virksomhedsoplysninger
Skrevet af virksomheden
Award winning not for profit energy and telecoms broker - donate upto 80% of our profits from your switch to your chosen good cause.
Kontaktoplysninger
Unit 3 Bensham Street, NE35 7LN, Sunderland, Storbritannien
- 0191 303 9404
- info@switchaid.org
- switchaid.org
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really helpful team
Really helpful team, Kim and James. They supported us through the whole process and helped with any queries . Knowledgeable and helpful
Thank you 🙏
Timely support
Timely support and wanted to explore all solutions to resolve problem
Thank you Kim for sorting out for us
Great communication with regular…
Great communication with regular updates on our contract. Very helpful in finding the best rates for our charity
Everything was made so easy
Everything was made so easy, and completed quickly. Kim has been so helpful, and kept us informed of the progress with the contract and our deliveries. Excellent service.
Kim at SwitchAid has been brilliant!
Attentiveness of Kim, who went over and beyond to help us resolve our wifi problems. She didn't rest until the issue, which was long running, was resolved.
Shes a credit to you!
Very helpful
Every time I've dealt with Kim she has been extremely helpful and managed to answer my questions and sort any problems quickly. She is always polite and kind which is often rare these days when it comes to customer service.
Highly recommend
We have used this company a couple of times to help with new utility deals. They have been very helpful and I’d particularly like to single out Stephanie F who has gone above and beyond to help our church to end one contract and negotiate a better deal with another provider. The negotiations with the company we were wanting to leave were especially difficult and often left me in tears! Thanks to Steph we were able to come through it and she was always kind, supportive and encouraging. I highly recommend.
Always Excellent Service
Any questions, queries or tasks I need help with, Kim is always happy to help me.
Kim has excellent customer service and always offers a prompt solution to whatever it is I need.
Very much appreciated!
Excellent Service and Support
Excellent service from start to finish. Kim was incredibly helpful, quick to respond, and proactive in finding solutions to my problems. She also went above and beyond by providing additional support throughout the process. Her friendly and professional approach made everything much easier, and I would highly recommend the service.
Great customer service for our small charity
As a small foodbank charity run entirely by volunteers our mobile phones and Internet are critical but we don't have the resources to be constantly checking for the best deals. The team at Switchaid have been brilliant at doing that for us. Customer service is excellent, always friendly and helpful, focussed on doing the best for us.
Kim Mccallum made the process stress…
Kim Mccallum made the process stress free and very simple, answered any questions I had and was very quick replying.
Small charity saves, time, money and reduces stress!
SwitchAid have taken all the stress out of dealing with mobile phone companies and provide a quick, personable service. They are always available to answer any questions and help clarify matters. As a the head of a small charity spending hours upon hours on phone calls or webchats trying to sort out new contracts or upgrades was a complete waste of time that has now been better utilised in actually leading the charity. Huge thanks to Kirsty for getting us sorted again.
HIGHLY RECOMMEND
Nathan was really helpful sorting us out (as a charity with a very small team) quite a tricky and time consuming exit but we got there in the end thanks to Nathan's persistence. Our new systems package is saving us a fortune and I know that I can get in touch for support whenever needed. Nathan great - lovely team - couldn't recommend more highly! Good solutions, great customer service and exemplary service. Thankyou!
Very responsive and so helpful.
Lee Clark has supported with a couple of technical issues since we switched to CallSwitch One. He is always really quick to respond and so helpful.
Great Service
Kim was very supportive; she responded promptly and kept me updated until my issue was resolved.
Excellent Customer Service, Advice & Help
A while ago I needed to move away from another company that was obstructive & difficult - Nathan Gudgeon at the Sebb Group helped me every step of the way & he was always available for advice & help & the customer service I have received has been second to none - I cannot recommend highly enough - I have had no problems at all since Sebb Group took over the account
Excellent service!
Excellent service!
James, as always, guided us seamlessly from the initial enquiry through to the final purchase. We’re now happily looking forward to receiving our order.
Absolutely amazing service thanks for…
Absolutely amazing service thanks for your support and patience. Special mention to Lee Clarke. Exceptional customer service thank you
Nathan Gudgeon has been fantastic!
Nathan Gudgeon has been fantastic!
Since starting to work with him 2 years ago he has managed our account perfectly, cant recommend him strongly enough
Excellent Service and Support
The customer and support from Sebb Group was excellent. They kept us fully informed as to what was going to happen and when. A pleasure to deal with the staff on the phone too. Great support and look forward to working with them as we move forward. Special mention to Jack Luck & Nathan Gudgeon for their guidance through the process.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







