Very personable service from the lads in sales. Would be good to offer a more bespoke service whereby purchasers could physically meet to build a vehicle rather than it all be done via email/phone ca... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a superb second hand Ford Transit Van from Swiss Vans. Ashley Westcott was awesome. He helped convert a panel van, adding seats, privacy window and loads of sports kit. Extra's appeared without... Se mere
Virksomheden har svaret
This is the second VW Transporter I have bought through Swiss Vans. Order was very simple, the Wasp package selected with a few extra, extras. The waiting list was acceptable. I had to chase a few tim... Se mere
Virksomheden har svaret
Purchased a new transit custom hornet double cab. I dealt with Simon throughout the whole process, Simon always returned calls or e-mails promptly and kept me up to date with spec options being fit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Swiss Vans Leasing, we specialise in Commercial Vehicle leasing solutions for businesses and individuals across the UK. With decades of experience in the van industry, our mission is to make acquiring the perfect vehicle simple, affordable, and completely tailored to your needs. We offer a wide range of flexible leasing options — including Business Contract Hire, Finance Lease, and Personal Leasing — giving our customers more choice and better control over their budgets. Whether you’re looking for a single van or a full fleet, our expert team will guide you through the process from quotation to delivery. Swiss Vans Leasing is part of Swiss Vans Ltd, one of the UK’s leading providers of custom and bespoke commercial vehicles. Our customers can choose from standard models or explore our exclusive WASP (Wheel and Styling Package) conversions, known for their standout design, improved road presence, and premium finish. Every van we supply is sourced from trusted manufacturers, prepared to the highest standards, and delivered nationwide. Our team prides itself on providing friendly support, honest advice, and fast turnaround times. We work hard to ensure your leasing experience is smooth, transparent, and great value — whether you’re upgrading your work vehicle, expanding your business, or starting fresh with a custom-built van. Explore our leasing offers, browse our latest vans, or speak to a specialist today. At Swiss Vans Leasing, we’re here to help you drive the van that’s perfect for your work, your style, and your budget.
Kontaktoplysninger
31 Old Field Road, Bocam Park, CF35 5LJ, Pencoed, Storbritannien
- 01656 674620
- info@swissvans.com
- swissvans.com
4,6
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DO NOT BUY A VAN FROM SWISS VANS
IT STILL DOSE NOT CHANGE THE FACT THAT THE BUMPERS YOU SUPPLIED AND FITTED HAVE NOT BEEN PRIMED PROPERLY THEREFORE I CANNOT GET A BODY SHOP TO SPRAY THEM I TOOK THE VAN BEFORE I CONTACTED YOU TO GET IT SORTED MY SELF BUT WAS TOLD THEY COULD NOT GUARANTEE THERE WORK IF THEY SPRAYED ON TOP OF THE PAINT YOU DID WHICH IS THE ONLY REASON I CONTACTED YOU, IF I WAS ABLE TO GET THE WORK DONE WITHOUT BUYING A NEW BUMPER. My van was delayed for a start but I wasn’t given a reason why. When my van was delivered it had spray glue all over the interior and it had not been cleaned and the body kit that I paid them to fit was not primed properly and the fake exhausts in the bumper We’re not fitted straight. They apologised and said they would send me an auto gleam kit as compensation still waiting for that. About 6 months in my paint started to flake off and they agreed to put it right they even came to my home to do the work then told me that the paint had flaked because I had damaged the bumper which I have not but even if I had the paint shouldn’t flake the reason it’s flaking is because they have not prime the kit properly, now they won’t answer my emails and I’m stuck with a bumper that I can not get sprayed because know one will do the work without replacing the whole bumper. This was my second van from Swiss van it will be my last. If your going to get a van from them don’t get them to do any work on it they are not capable
30. september 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Dear Miles Joinery / Chris Miles,
Thank you for your feedback. We take all reviews seriously and appreciate the opportunity to address your concerns.
You are correct that the Volkswagen van you ordered in 2021 took two years to arrive. Throughout the process, we maintained regular communication and offered faster alternatives, which you declined. While we understand your frustration, the delivery delays were beyond our control, as they were dependent on production schedules. Any suggestion that we did not provide information regarding these delays is simply not accurate, as we were in consistent contact with you.
First Concern: Rear Diffuser
Following delivery, you raised an issue regarding the mock exhaust tips in the rear diffuser. We acknowledged the small height variation and understand that your preference may have been for stainless steel exhaust tips instead of the plastic ones. To resolve this, we refunded the full cost of the diffuser (£500), and you mentioned you would use that towards custom stainless steel tips or possibly a full exhaust. While we cannot control individual preferences, we made every effort to accommodate your concerns.
Second Concern: Stone Chipped Grilles
You also reported that the black Leighton van grilles had severe stone chips after three months of use and approximately 15,000 miles of driving. Though we offered to inspect the vehicle at our facility, you declined, so we came to your home to replace the grilles free of charge. At a cost to us of £550 + VAT for a home visit and £400 + VAT for new Lighton van Grilles. While stone chips can result from driving conditions and style, we replaced them to ensure your satisfaction. Upon inspection, it was clear that the entire front of your van had been affected by stone chips, likely caused by close driving at high speeds. We also noted that pressure washing had worsened the dents. Nonetheless, we took action to rectify the situation.
Third Concern: Paint Flaking on the Rear Diffuser
You raised concerns about paint flaking on the rear diffuser during a subsequent visit. We sent a skilled technician to your home at our own cost (£550 + VAT) to inspect the issue. It was determined that the flaking was limited to the feather bead that connects the diffuser to the bumper. Unfortunately, further investigation showed that the underlying issue was caused by an impact that had damaged the rear diffuser, which led to the bead breaking.
Fourth Concern: Alleged Pre-Delivery Damage
Finally, you claimed that the damage to the rear of your vehicle had occurred before delivery earlier in the year, despite your detailed inspection of the van at the time. We take great care in ensuring all vehicles are delivered in the best possible condition, and we find it unlikely that such extensive damage would have gone unnoticed during your thorough inspection.
While we regret that your experience with the van has not met your expectations, we have consistently worked to address each of your concerns promptly and professionally. We value your business and hope this clarifies the efforts we’ve made to ensure your satisfaction.
Best regards,
Ian Hill
From start to finish Sam Elky was top…
From start to finish Sam Elky was top notch. Brilliant service
13. august 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Matt
Thank you for taking the time to leave a review
Kind regards
Ian
Top service, very good service
Dealing with Swiss vans and Cole, was a pleasure. everything went very smooth and hassle free, 100% recomennd.
1st class service
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
David
Thank you for taking the time to leave a review
Kind regards
Ian
First time buying a van from Swiss
First time buying a van from Swiss
Great service and very knowledgable the chap i dealt with was Cole and he couldn’t have been more helpful.
I would definitely be buying from Swiss vans in the future
19. april 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Stuart
Thank you for taking the time to leave a review
Kind regards
Ian
Swiss vans.... amazing
We HP'd a van with Swiss, Cole was fantastic, not pushy and gave a real in-depth knowledge of van and extra's he was very helpful... van was delivered in a1 condition as expected! Very happy customer and i'm sure we will do more business in the future... thanks
26. marts 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Paul
Thank you for taking the time to leave a review
Kind regards
Ian
Amazing service save thousands compared…
Amazing service save thousands compared to competitors Cole delivered the van to Scotland Personally, Topman would highly recommend to anyone great service from start to get the van delivered Great service from Swiss vans
23. marts 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Craig
Thank you for taking the time to leave a review
Kind regards
Ian
I have previous experiences with Swiss…
I have previous experiences with Swiss vans, ordering 6 vans from them over the past years. I’ve always found them the best on price and customer service always at the up most. Recently Cole has helped us out on a new van and again it was effortless. Thanks again and I’ll be back later in the year for a new van.
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Matt
Thank you for taking the time to leave a review
Kind regards
Ian
Swiss Vans are amazing!
I brought my first van from Swiss Vans and they were amazing to deal with. My account manager was Cole. He really is such a genuine, lovely person who answers all my questions and made the process from start to finish so easy. I would highly recommend Swiss Vans. They go above and beyond to offer a great level of customer service and tailor a suitable financial package you can afford. I have received my van, which is amazing and I will definitely be recommending Swiss Vans to family and friends.
23. marts 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Emma
Thank you for taking the time to leave a review
Kind regards
Ian
Swiss Vans excellent to deal with!
Cole was a great help, we previously had visited two VW dealers and they couldn't be bothered to follow up a sale after going in and leaving our details twice.
Big mistake as a business we buy 5-10 vehicles every couple of years and they are VW group base vehicles.
Swiss vans can have all my business from now on, excellent to deal with kept up to date daily. Good firm to deal with, Thank you Cole.
19. januar 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Paul
Thank you for taking the time to leave a review
Kind regards
Ian
Just had my first van off swiss vans
Just had my first van off swiss vans, cant recommend them enough. I dealt with Cole who was great start to finish, he kept me informed all the way through the process! will definitely use them in the future
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Adam
Thank you for taking the time to leave a review
Kind regards
Ian
Seamless from start to finish
Seamless from start to finish, Tom was great and provided everything we requested without drama, we purchased 3 new VW Crafters with Highways Spec, they arrived exactly as expected, would highly recommend Swiss Vans to any business!!
2. januar 2024
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Marc
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Kind regards
Ian
3rd van from Swiss waited 2 half years…
3rd van from Swiss waited 2 half years for this one Cole kept me updated throughout until delivery yesterday can’t fault Swiss at all excellent service
21. december 2023
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Glen
Thank you for taking the time to leave a review
Kind regards
Ian
3rd vehicle landed today from swiss…
3rd vehicle landed today from swiss vans.
Cole been a superb, very helpful salesman, with great advice and experience.
great service from original enquiry to delivery
and going by pass experience, great service after delivery.
19. december 2023
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
GK
Thank you for taking the time to leave a review
Kind regards
Ian
Great experience with Swiss Vans
Great experience with Swiss Vans! Our agent was Cole Lewis who was very friendly, professional, helpful and great to work with. Cole ensured we had all the information needed from the start to finish of our purchase. He made the process very easy and smooth. Would highly recommend.
18. december 2023
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
CM
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Kind regards
Ian
I could not be happier with the service…
I could not be happier with the service received from Alex Borley. He's gone above and beyond to get the van at the price needed. Got it all sorted in a day. Top company for tailoring to your needs
15. december 2023
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Nick
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Kind regards
Ian
Amazing seamless experience
Amazing seamless experience, and guided all the way with fast response from Cole.
Would definitely use again and recommend others to do so. Stress free service !!
8. november 2023
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Gavin
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Kind regards
Ian
Great van purchase experience
Tom made our purchase of our new van a very enjoyable experience. All our questions were answered thoroughly & nothing was too much trouble … thank you Tom, we would definitely recommend Swiss Vans !
4. september 2023
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Kate
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Kind regards
Ian
Besvarelse fra Swiss Vans Leasing
Aled
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Kind regards
Ian
Prompt service easy to talk to and a…
Prompt service easy to talk to and a great 👍 van at the end what more do you need thanks to Cole
10. august 2023
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Con
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Kind regards
Ian
Thanks Ethan and swiss vans for a…
Thanks Ethan and swiss vans for a stunning van and excellent service from start to finish.
11. august 2023
Uopfordret anmeldelse
Besvarelse fra Swiss Vans Leasing
Alex
Thank you for taking the time to leave a review
Kind regards
Ian
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.