Sugus WAR mal eine Schweizer Marke... Weder Produktion findet in der Schweiz statt noch sind Markeninhaber Schweizer Herkunft. Anscheinend wird nicht hinterfragt, was man als"swissfood" verkauft.
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The wait was longer than expected and then without any notification I was send a refund. I asked what happened and got a response. I could order a small order and pay 6 times that amount is shipping... Se mere
Virksomheden har svaret
I'm living abroad and I've been missing specific food items from Switzerland. I was tired of bothering my family so they'd send me packages, so Swissfood was just what I needed! I received the package... Se mere
Virksomheden har svaret
Fantastic products - Stellar customer service. They went above and beyond. I placed an order from the US for the 1st of August celebrations, and it arrived pretty banged up (though no fault of the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Retail sale of chocolate and Swiss food. Worldwide shipping
Kontaktoplysninger
Schweiz
- swissfood.store
2,3
Under middel
67 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fake Swissness
Sugus WAR mal eine Schweizer Marke... Weder Produktion findet in der Schweiz statt noch sind Markeninhaber Schweizer Herkunft. Anscheinend wird nicht hinterfragt, was man als"swissfood" verkauft.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Swissfood
Guten Tag,
vielen Dank für Ihr Feedback. Wir möchten jedoch darauf hinweisen, dass wir in unserem System keinen Kauf oder Kontakt von Ihnen finden können. Bitte kontaktieren Sie uns daher über das entsprechende Formular auf unserer Website, damit wir Ihre Bestellung identifizieren und Ihnen weiterhelfen können.
Was Ihren Kommentar zu Sugus betrifft: Swiss Food verkauft authentische Schweizer Produkte, die in der Schweiz erhältlich sind und von den Schweizer Konsumenten geschätzt werden. Sugus wird seit Jahrzehnten im Schweizer Einzelhandel verkauft und ist Teil der Schweizer Süsswarenkultur, unabhängig vom aktuellen Eigentümer der Marke. Wir geben in keiner Produktbeschreibung irreführende Angaben zur Herkunft.
Mit freundlichen Grüssen
Swiss Food Kundendienst
Never again
Weeks after the transaction was concluded and the parcel delivered I got a request of payment of "custom duties". Not indicated in advance.
At the end of the story the cost of the fondue was
a real exageration.
Never again.
10. marts 2025
Uopfordret anmeldelse
High quality chocolate and the…
High quality chocolate and the posibility to pay the order from my country and to deliver in other. Thanks !
26. juli 2023
Fast delivery and a lot of nice…
Fast delivery and a lot of nice Schwitzer products for them who live abroad.
25. juli 2023
Very helpful customer service
After hiccup with delivery provider and paperwork and unable to initially contact company, parcel arrived safely and within time period company stated. Extremely helpful staff member when query raised as to delivery when contact was made. Items ordered where perfect.
9. juli 2023
Great chips and great service!
First of all, the Rosemary Chips are amazing! I got them sooner than I thought I would! The chips were fresh and in great condition, not all broken up in small pieces! I will purchase again!
3. juli 2023
No entregaron la compra u no me han…
No entregaron la compra u no me han devuelto mi dinero muy mal
26. juni 2023
Product quality and delivery time.
27. juni 2023
I have not recieved the order yet
I have not recieved the order yet. It is stopped at Correos Aduanas Spain. If I knew before I did not ordered. It is impossible to manage it.
22. juni 2023
all choclet which I ordered was melted…
all choclet which I ordered was melted and spoiled
22. juni 2023
Sós karamellás csoki
Gyorsan megérkezett a csomag, viszont a vám költséget nem tüntette fel. Azon meglepődtem.
22. juni 2023
Le fait que ce sont exactement les…
Le fait que ce sont exactement les mêmes produits commandé donc rien à dire je commanderais à nouveau sur suiss food.
29. maj 2023
Fast delivery and great tasting…
Fast delivery and great tasting products. Prices were extremely high though compared to purchasing direct.
26. maj 2023
The wait was longer than expected and…
The wait was longer than expected and then without any notification I was send a refund. I asked what happened and got a response.
I could order a small order and pay 6 times that amount is shipping costs, not happy!
I found the same bars somewhere else, cheaper and way less shipping costs
21. april 2023
Besvarelse fra Swissfood
We thank you for sharing your experience with us.
Regarding your concern about delivery timing, I would like to explain that the delivery estimates provided on our site are indeed, estimates. Due to variables beyond our control, such as shipping services or customs practices in the destination country, sometimes packages may arrive later than expected. We understand how frustrating this can be and assure you that we do our best to ship all our orders as quickly as possible.
Relative to the cost of shipping, we have commercial contracts and charge the customer the lower cost than normal. We understand that it may seem high for smaller orders. This is due to the actual costs we incur to ensure that your products arrive in a safe and timely manner. The option to purchase larger quantities is always available to help spread the shipping costs over multiple items.
Excellent customer service
Excellent customer service
Realisable and punctual delivery
Thank you !
18. april 2023
Сервис на высшем уровне
Сервис на высшем уровне, вовремя отвечают, отправляют быстро, упаковано очень надежно, шоколад целый и невредимый!!! И самый вкусный!!!
13. april 2023
Besvarelse fra Swissfood
Дякуємо за відгук!
I didn’t receive any updates about mij…
I didn’t receive any updates about mij order mij order is send back.
9. marts 2023
Besvarelse fra Swissfood
Hi Maria, a tracking number has been provided and you can see that the postal service has tried to deliver it several times leaving notices as well.
Our support was available but was never contacted.
Great Experience!
Great Experience!
Items all arrived safely packed, nothing was damaged.
Customer Service is very responsive and helpful.
Will definitely order again!
Thank you
2. marts 2023
Dette er Trustpilot
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