Fantastic! I take my 2 and 3 year old and they absolutely love it. Both of them are so confident in water after having lessons here and the staff are lovely. I recommend this place to everyone 👍�... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience so far has been excellent, my son has and is still struggling to get into the pool, the staff have gone above and beyond to meet his needs and encourage him to join in. I cannot recomm... Se mere
Virksomheden har svaret
Our daughter absolutely loves the sessions, and her water confidence has grown considerably. The staff are always very friendly and make it a great atmosphere. The only reason its 4*; If you have... Se mere
Virksomheden har svaret
My two children attended leisure centre lessons from being babies but they were hardly making any progress. We were reluctant to try Swimstars due to the price but WOW it has been worth every penny. T... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As one of the UK’s leading providers of children’s swimming lessons, our highly trained and qualified teachers are experts at identifying and enhancing your child’s swimming ability and adapting activities that will nurture and improve their confidence. We have the highest standards and our approach is unique and your child is truly at the centre of everything we do. Our unique and bespoke programmes are continually developed by Swimstars & Dolphins and delivered seamlessly by our expert Swimming Teachers and Water Buddies. All of our team set out to encourage your child to learn this important life skill and create a love of swimming for life. We provide state-of-the-art aquatic facilities that are dedicated to swim classes and programs for children, from birth. Parents and kids across Yorkshire prefer Go Swimstars because we offer: A unique curriculum that’s convenient and can work with your busy schedule A wide variety of available program options, including infant and toddler swim lessons Shiver-free pools that are a pleasant 32° all year long An emotionally and intellectually stimulating environment Convenient access to snacks and swim gear Safety and supervision at all times We understand that, as a parent, your child’s safety is of utmost importance. At Go Swimstars, we believe that your little one deserves to be in the best hands at all times, which is why our instructors undergo an extensive hiring process and comprehensive training period.
Kontaktoplysninger
Storbritannien
- swimstarsanddolphins.com
Du bør vide
4,6
Fremragende
33 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Cannot recommend these guys enough
Cannot recommend these guys enough. The teaching from babies onwards is just phenomenal. Ive had a fair few changes over our time with them and not once have I felt judged or a burden. Having audhd children is hard trying to find a place that accommodates. Swimstars bawtry is your place. Always recommend and will continue to do so
21. september 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for such a heartfelt review. Your words mean more to us than we can say. We’re incredibly proud to hear that you’ve felt supported, never judged, and always accommodated throughout your time with us — that’s exactly the environment we strive to create.
Supporting children of all needs, including those who are ADHD, with patience, understanding and flexibility is so important to us, and we’re really grateful you trusted Swimstars Bawtry to be part of your children’s journey.
Thank you for your continued recommendations and support — families like yours are at the heart of everything we do 🌊💙
Amazing company
Amazing company. Facilities are great. The swim teachers and pool buddies are fantastic. We moved here from another local provider and our children have developed so quickly into confident swimmers. The only gripe I have is that sometimes teaching staff swap around groups too regularly. Our children have done better in groups where they have continuity week in week out as they get to know their teachers and are more confident around them. This is a very small thing though. There isn’t anyone in our area better and it shows with the amount of awards won and the popularity of their swim schools
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for taking the time to leave such a detailed and considered review. We’re delighted to hear how well your children have progressed since joining us and that they’ve developed into confident swimmers — that’s exactly what we strive for.
It’s lovely to hear your kind words about our facilities, swim teachers and pool buddies, and we’re really pleased your move to Swimstars has been such a positive one.
We also truly appreciate your honest feedback regarding staff continuity. You’re absolutely right that familiar faces can play an important role in children feeling secure and confident, and this is something we actively consider when planning rotas. Your comments are valuable and help us continue refining how we support both children and families.
Thank you again for your recommendation and for recognising the care and quality our teams work so hard to deliver. We’re very grateful for your support and for being part of the Swimstars community 🌊💙
Thoroughly recommend
Both of my children have loved swimming at Swimstars. All of the staff have been kind, patient, knowledgeable and helpful. We have mostly swam at Quest Park but my boy finished his swimming at Hall Cross and my little girl is still at Quest Park.
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for your lovely review. We’re delighted to hear how much both of your children have enjoyed their swimming journey with us and that our team’s kindness, patience and knowledge have made a positive difference.
It’s great to hear you’ve had positive experiences across both Quest Park and Hall Cross, and that your children have felt supported as they’ve progressed through their lessons. Thank you for trusting us with their swimming and for being part of the Swimstars family 🌊💙
Graat experience
I must say we’ve been with Swimstars in Wheatley for over 4 years and my daughter loves it. On top of that the lessons are great, not very long and exhausting for a child. Thank you very much to everyone in the team💝 you’re doing great!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for your lovely review and for being with us at Wheatley for over four years — that continued support really means a lot to our team.
We’re delighted to hear how much your daughter enjoys her lessons and that the session length works well for her, keeping swimming fun and engaging without feeling overwhelming. Your kind words and encouragement will be so appreciated by everyone at the centre.
Thank you for being part of the Swimstars family 💝🌊
Exceptional place
Amazing place, the care taken with my kids has been exceptional, not only that the staff and venue are top notch
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for your kind review. We’re delighted to hear that the care taken with your children has stood out and that you’ve had such a positive experience with both our team and facilities.
Your words mean a great deal to us — thank you for choosing Swimstars and for being part of our community 🌊💙
100% recommend
Our little boy has been swimming here since he was 8 weeks old and loves it! He is now nearly 18 months old and is really confident in the water and gets really excited to get in the pool for his lesson. We recommend swimstars to everyone wanting to take their baby swimming!
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for your lovely review. It’s wonderful to hear that your little boy has been swimming with us since such an early age and that he’s grown into such a confident, happy little swimmer. Hearing that he gets excited to get into the pool truly makes our day.
Thank you for recommending Swimstars to other families — it means so much to our team. We’re so grateful to be part of his swimming journey 🌊💙
Happy Lessons, but poor account management
After receiving an e mail from Swimstars asking for a review I am happy to say My children loved their swimming lessons, the swim buddies are excellent and really take care to engage with the children, the facilities at bawtry were lovely and clean. However, my daughter had reached a level we were happy with and my son didn’t want to carry on without his sister so we took the sad decision to cancel our lessons, we updated the staff after we asked what the procedure was and followed what the staff advised. Unfortunately the direct debit has not been cancelled and despite numerous attempts to cancel and receive a refund this has not been received. This is after one of the office staff checked with a director and called me back to say I would have a refund in the next couple of days .We are not at a point where I feel legal action may be the only resolution which would be a sad outcome.
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you for taking the time to leave such a detailed review and for sharing both your positive experience and your concerns.
We’re really pleased to hear that your children enjoyed their lessons, that our Swim Buddies made a positive impact, and that you found our Bawtry facilities clean and welcoming — that means a great deal to our team.
We’re genuinely sorry for the frustration caused around the cancellation and refund process. This fell short of the standard of service we aim to provide, and we completely understand how disappointing this would have felt, particularly after you had followed the advice given.
We have since been in direct contact with you and can confirm that the refund has now been processed in full. Thank you for your patience while this was resolved.
We appreciate you raising this with us, as it allows us to review our processes and ensure clearer communication moving forward. We wish your family all the very best and would of course be happy to welcome you back in the future should circumstances change.
— The Swimstars Team 🌊
Great life lessons for your little one.
Our daughter absolutely loves the sessions, and her water confidence has grown considerably.
The staff are always very friendly and make it a great atmosphere.
The only reason its 4*; If you have to cancel and want to change days for lessons, firstly its so hard to get through. If you do you leave a message and no one gets back to you.
But I understand with the small team it has.
1. november 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for your review and for sharing your experience with us. We’re really pleased to hear how much your daughter enjoys her sessions and that her water confidence has grown — that’s wonderful to hear.
We also truly appreciate your honest feedback regarding communication around cancellations and changing lesson days. We understand how frustrating it can be when it’s difficult to get through or when a call isn’t returned, and we’re sorry for any inconvenience this caused. Your understanding of our small team is appreciated, and we’re actively working on improving our systems to make this smoother for families.
Thank you again for your feedback and for being part of the Swimstars community 🌊💙
Absolutely amazing
Absolutely amazing, my little girl started here in August after going to a different swim class and I was very weary as to home my little girl was going to cope as she started to dislike water due to the old swim class, but I was put to rest straight away and my little girl loves swimming on a Saturday now 💗
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for your lovely review. We’re so pleased to hear that your little girl has rediscovered her love for swimming since joining us and that you felt reassured from the very start. Helping children feel safe, confident and happy in the water is so important to us, especially when previous experiences have been challenging.
It’s wonderful to know that she now looks forward to her Saturday swims — that really makes our day 💗 Thank you for trusting Swimstars with her swimming journey and for being part of our community 🌊
Fantastic Swimming lessons
I have been taking my daughter to Bawtry weekly for 4 months. She is now 7 months old. She has fantastic teachers and the staff are brilliant. We have such a lovely time and my daughter loves it. The facilities are really special. Thank you so much for helping me make the best swimming memories with my girl.
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for such a lovely review. We’re delighted to hear how much you and your daughter are enjoying your weekly swims at Bawtry and that she’s already built such a positive relationship with the water at just 7 months old.
It’s wonderful to know our teachers, team and facilities have helped create such special moments for you both — those early swimming memories really do last a lifetime. Thank you for trusting us to be part of that journey and for sharing such kind words 🌊💙
Great customer service and a friendly…
Great customer service and a friendly team.
My 2yr old daughter was scared on the first day but has eased into her lessons and looks forward to it. The water buddies and swim instructor are so reassuring.
12. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for your lovely review. We’re really pleased to hear how supported both you and your daughter have felt and that our team’s reassurance helped her ease into her lessons and grow in confidence.
It’s wonderful to know she now looks forward to swimming — those moments mean so much to us. Thank you for your kind words about our customer service, Swim Buddies and instructors, and for being part of the Swimstars family 🌊💙
Fantastic experience , recommend to all
Swimstars at Bawtry is a fantastic , clean , warm, well organised place for toddler swimming lessons. We have been going for nearly a year now with our 3 year old. The staff are amazing , kind, patient and she has improved so much. From not wanting to even go in the pool, to now flying through the levels and being super confident in the water. We look forward to her continuing in the levels and our 2nd child starting when they turn 2.
21. december 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for such a lovely review. We’re delighted to hear how positive your experience has been at Swimstars Bawtry and that the warm, clean and well-organised environment has made such a difference for your family.
It’s wonderful to hear about your daughter’s journey — from feeling unsure about the water to becoming confident and progressing so well through the levels. That transformation is exactly why our team does what they do, and your kind words about their patience and support will mean a great deal to them.
We’re so pleased to hear you’re looking forward to her continuing her swimming journey and to welcoming your second child when the time comes. Thank you for being part of the Swimstars family 🌊💙
My son has gone so far with swimming…
My son has gone so far with swimming and he absolutely loves going every week without fail. The teachers are lovely and I thank them for all the support with my child. It’s worth paying extra every month for this swimming place as it is more expensive than others but worth every penny.
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Swimstarsanddolphins
Thank you so much for your lovely review. We’re absolutely delighted to hear how much progress your son has made and that he looks forward to his swimming lessons every single week — that enthusiasm really says it all.
Your kind words about our teachers and the support they provide mean a great deal to us. We truly appreciate you recognising the value in what we offer and trusting us with your child’s swimming journey. Feedback like this makes all the hard work worthwhile.
Thank you for being part of the Swimstars family 🌊💙
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.