Surf & Turf Instant Shelters Anmeldelser 

244
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The team at Surf & Turf were really helpful from start to finish with the quote and design of our gazebos, right to the delivery. We’re really happy with the finished product and would definitely reco... Se mere

Bedømt til 5 ud af 5 stjerner

Come over to them after tears in my gaps gazebo roofs and Velcro poor quality wall panels. Surf n turf better quality, heavier material and stronger.

Bedømt til 5 ud af 5 stjerner

Just wanted to say a massive thanks to Ben and the team. Extremely pleased with our Royal Marines Association Commando Shuffle gazebo. The printing is fantastic — sharp, professional and really mak... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Used before some years ago and were super price and quality. Used again for a gazebo top and still superb price and quality but after sending measurements and photos and repeatedly asking for a hexago... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Lysthuskonstruktør
  2. også i
  3. Leverandør af industriudstyr
  4. Leverandør af reklamemateriale
  5. Teltleje

Om Surf & Turf Instant Shelters

Skrevet af virksomheden

Surf & Turf Commercial Gazebos and flags animation

About Surf & Turf Instant Shelters

The UK’s trusted expert in pop up gazebos, custom event branding, and premium event accessories. With over 20 years of experience in delivering high-quality shelters and branded event products, we’ve become a leader in the industry, providing solutions that combine performance, style, and reliability.

Why Customers Trust Us

  • •  Decades of Experience
    As a family-run business, we've refined our craft over two decades, mastering the design, manufacture, and delivery of custom shelters, gazebos, and event branding products.
  • •  Comprehensive Product Range
    Whether you need pop up gazebos, heavy-duty marquees, custom printed gazebos, or branded event assets like flags, banners, inflatables, table covers, and event tables & counters, we have you covered.
  • •  Tailored & Branded to Your Needs
    We understand no two events are the same. That’s why all our shelters and accessories can be customised with your logos, brand colours, or artwork to create a cohesive, eye-catching presence.
  • •  Built for Performance & Durability
    Our structures are designed for ease of setup and built to stand up to the elements. From robust frames and quality fabrics to tested anchoring systems, we engineer each product for both strength and longevity.
  • •  End-to-End Support & Service
    From initial enquiry, artwork support in our in-house design studio, to fast production and delivery, our dedicated team delivers exceptional service at every touchpoint.
  • •  Trusted by Events, Organisations & Businesses
    We work with clients across trade shows, festivals, markets, corporate promos, sports events, weddings, and more — helping them stand out and stay protected.

What Sets Us Apart

  • •  Expert Leadership - Surf & Turf are recognised in the events sector for innovation and reliability in pop up gazebos and custom event branding.
  • •  Quality First - Every product is crafted to exacting standards, ensuring you get performance that matches the visual impact.
  • •  Full Branding Capability - From printed tents to bespoke banners, flags, and accessories, we deliver one-stop, branded event solutions.
  • •  Fast & Reliable Delivery - We pride ourselves on efficient turnaround times, meaning your event prep doesn’t suffer delays.
  • •  Customer-Centric Approach - Your success is our success. From design advice to post-event support, we’re here for you.

Let Surf & Turf Instant Shelters be your go-to partner for all your event shelter and branding needs. Whether you're investing in a custom pop up gazebo or equipping a full event stand, we bring industry leading expertise, dependable products, and a passion for making your brand shine through.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

244 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(244)

135 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Have been amazing in the past and have…

Have been amazing in the past and have spent a lot every year and
Not had a problem but recent delivery was late and had to hire an awning at £500 for the weekend as plans had been made.Not ideal!
Regards Rob

9. marts 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Hi Rob,

Thank you for your feedback and for being such a loyal customer over the years, we really do appreciate it. We’re sorry to hear about the inconvenience caused on this occasion, especially with the additional cost of hiring an awning for the weekend.

Just to clarify, our lead time for the larger gazebos, including 6x4m and 8x4m, is 3–5 working days. This is due to their size and weight, which means they need to be sent via a speciality courier rather than our standard service. We do our best to ensure everything arrives as quickly as possible, and I can see that your order did arrive within this time window.

Thank you again for taking the time to share your thoughts, and for your continued support. If there’s anything we can do to help going forward, please don’t hesitate to get in touch.

Bedømt til 5 ud af 5 stjerner

I have been purchasing Surf&Turf gazebo…

I have been purchasing Surf&Turf gazebo for our local show for the last twenty years. Have found them user friendly and the firm very helpful when advice or spare parts are needed.

12. februar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you so much for your loyal support over the last twenty years. It truly means a great deal to us. We’re delighted to hear that our gazebos have continued to serve your local show well and that you’ve found them easy to use

We also really appreciate your kind words about our team, providing helpful advice and quick access to spare parts is something we take great pride in.

Thank you again for your long-standing trust in Surf & Turf. We look forward to supporting your events for many more years to come!

Bedømt til 5 ud af 5 stjerner

Absolutely Fantastic

Every single part of my experience with Surf & Turf was amazing! From the initial order to the setup and first outing with my 3 x 3 gazebo.
I'd like to give a special mention to Leanne, who managed to source me a discontinued product against all odds and was extremely punctual with updates and clarifying any issues i had. What a brilliant member of the team she is!
The gazebo itself is of very high quality and I highly recommend using Surf & Turf if you're looking for robust, long-lasting products.
It's great to see there are still businesses that care about customer service and are willing to go the extra mile.
what a fab brand!

5. marts 2026
Uopfordret anmeldelse
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you so much for taking the time to leave such an amazing review!

We’re absolutely delighted to hear that your whole experience with Surf & Turf was so positive. Your kind words about Leanne truly mean a lot; she’s a valued member of our team, and we’re thrilled she was able to track down the discontinued product for you and keep everything running smoothly.

It’s great to know that your gazebo has lived up to expectations in both quality and performance. We pride ourselves on providing durable, long‑lasting products and customer service that genuinely goes the extra mile, so your feedback really makes our day.

Thank you again for the recommendation and for being such a fantastic customer. We hope you enjoy many great outings with your new gazebo!

Bedømt til 5 ud af 5 stjerner

Excellent Gazebo roof

Excellent Gazebo roof, as storm ripped existing one, quick delivery roof fits existing frame and sides. Delivered quickly

12. januar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you so much for your kind review! We’re really pleased to hear that the new gazebo roof fit your existing frame perfectly and arrived quickly, especially after the storm damage. If you need anything else or have any questions in the future, we’re always here to help. Enjoy your gazebo!

Bedømt til 5 ud af 5 stjerner

Great quality shelters

Great quality shelters, professional staff quick service

5. marts 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you for your kind review! We're really pleased to hear that you're happy with the quality of the shelters and that our team was able to provide professional and quick service. Your feedback is greatly appreciated, and we look forward to helping you again in the future.

Bedømt til 4 ud af 5 stjerner

Quality and design are amazing, delivery wasn't up to spec.

The only reason it isn't 5 star is because our new canopy for some reason went to India, so it was delayed in getting to us. We had hoped to use them for our 100th events but they arrived too late.
The canopy looks amazing and we are very happy with it.

2. februar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you for your feedback and for sharing your experience. We’re really glad to hear that you’re happy with how the canopy looks!

We sincerely apologise for the delay in delivery. Unfortunately we do rely on 3rd party couriers and due to their error, your order was unfortunately misrouted to India. We completely understand how disappointing it must have been not to have it in time for your 100th event, and we’re very sorry for that inconvenience.

Your patience and understanding mean a lot to us, and we truly appreciate your support. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out.

Wishing you continued success with your upcoming events!

Bedømt til 5 ud af 5 stjerner

Good service

Good service, quick delivery, good sturdy equipment and gazebos and I would buy from them again.

15. januar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you so much for your kind words! We’re delighted to hear you were happy with our service, delivery, and the quality of your gazebo. We truly appreciate your support and look forward to serving you again in the future.

Bedømt til 5 ud af 5 stjerner

Highly recommended

Highly recommended. I needed a new gazebo banner for my small business, after a few emails , we had the ball rolling. Super fast process & was even aloud to collect to ensure I had it on time for my event. 10/10

26. februar 2026
Uopfordret anmeldelse
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you so much for the amazing review! 🌟

We’re really glad we could help get your new gazebo banner sorted quickly and in time for your event. It was a pleasure working with you, and we’re happy the process felt smooth from start to finish.

Best of luck with your upcoming events, we hope the banner helps your business stand out! If you ever need anything else, we’re always here to help 😊

Bedømt til 5 ud af 5 stjerner

The customer service was outstanding

The customer service was outstanding, they follow up quickly on all my mails and solved the issue i had . I would definably recommend.
The Marque was an excellent standard.

15. december 2025
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you so much for your kind words and thoughtful feedback!

We’re delighted to hear that you experienced outstanding customer service and that our team was able to follow up quickly and resolve your issue efficiently. Providing prompt support and maintaining the excellent standards are always our top priorities.

Your recommendation truly means a lot to us, and we look forward to welcoming you back again soon!

Bedømt til 5 ud af 5 stjerner

Very helpful staff and flexible…

Very helpful staff and flexible service. To be honest I haven’t used the gazebo I purchased yet but great colour and looks like great quality too.

2. februar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you so much for your kind words! 😊

We’re really glad to hear you found our team helpful and the service flexible. It’s great to know you’re happy with the colour and first impressions of the gazebo too!

Whenever you do get a chance to set it up and use it, we’d love to hear how it performs for you. If you need any tips or support in the meantime, we’re always here to help. Enjoy it!

Bedømt til 5 ud af 5 stjerner

Surf and Turf are wonderful

Surf and Turf are wonderful. So helpful and friendly. It's a pleasure to work with such a terrific company

thanks to all of you

Sina
for Charlies Old Codgers Foundation

26. januar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Hi Sina,
Thank you so much for your incredibly kind words - they truly mean a lot to all of us at Surf & Turf.

We’re so grateful for the opportunity and really appreciate you taking the time to share this. Please pass on our thanks to everyone involved - we look forward to working together again in the future!

With warm regards,
The Surf & Turf Team

Bedømt til 4 ud af 5 stjerner

So far happy with the product

So far very happy with the product, however the Assembly instructions for my particular model were not readily available, so some adaptation required. Also worth pointing our that if erecting on decorative pavers, the feet can scratch the solid surface on erection - that easily requires 4 people. Cover also very tight to frame.

29. januar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Hi Jonathan, Thank you so much for your kind words -we’re really pleased to hear you’re happy with the product overall!

We appreciate you taking the time to share your feedback about the assembly instructions. We’re sorry to hear they weren’t readily available for your specific model and that you had to make some adaptations during installation. This is something that we are currently working on and will soon be available for all of the different gazebo models and sizes.

The canopy fitting tightly is intentional to ensure a secure and weather-resistant finish once installed, we understand it can make fitting a little more difficult but this will ease up after the first couple of uses

Thanks again for your constructive feedback, it really helps us improve. If there’s anything further we can assist you with, please don’t hesitate to get in touch!

Bedømt til 5 ud af 5 stjerner

all good

all good , thank you

23. februar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

You’re very welcome! 😊

We really appreciate your support - if there’s ever anything you need, we’re always here to help. Thanks again!

Bedømt til 5 ud af 5 stjerner

Great customer service and fantastic products

Surf & Turf have provided the Royal Navy and Royal Marines motorsport association with their top quality shelters and accessories for over 10 years now. its no surprise that all 3 Armed Forces continue to use Surf & Turf because of their top quality products and excellent customer service.

23. februar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you for such a fantastic review Alan, it truly means a great deal to us.

Supporting the Royal Navy and Royal Marines Motorsport Association over the past 10 years has been an absolute privilege. We’re incredibly proud that our shelters and accessories continue to serve the needs of all three Armed Forces.

Your continued trust in our products and customer service is something we never take for granted. We look forward to supporting you for many more years to come.

Thank you again for your valued partnership.

Bedømt til 5 ud af 5 stjerner

Fantastic and friendly all round service

I'm not one to normally leave reviews but just want to express my thanks to Laura and the team who went above and beyond. Laura from the initial enquiry was very friendly and helpful offering advice and guidance on the correct gazebo that would meet the requirements I was after for my construction company gazebo. Communication was great throughout and Laura and the team went above an beyond to meet a very tight deadline producing and getting the gazebo branded. Thank you once again!

9. februar 2026
Uopfordret anmeldelse
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you so much for taking the time to leave this review Matthew, it truly means a lot, especially as you mentioned you don’t normally leave them!

We’re absolutely delighted to hear about your experience with Laura and the team. From the initial enquiry right through to meeting your tight deadline, it’s exactly the level of service we strive to provide.

It was a pleasure helping you get the right gazebo for your construction company, and we’re so glad we could deliver your branded gazebo on time for you. If you ever need anything in the future, we’ll be more than happy to help.

Thanks again for your support, we really appreciate it!

Bedømt til 5 ud af 5 stjerner

Brilliant

From start to finish, hassle free and great support/communication throughout.

8. januar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you for your great feedback!

We’re so pleased to hear that you found the whole process hassle free and that our support and communication met your expectations from start to finish. That’s exactly the experience we aim to deliver.

We really appreciate you taking the time to share your thoughts, and we’re always here if you need anything in the future!

Bedømt til 5 ud af 5 stjerner

Good service

Friendly staff with good communication and I found there advice on most suitable options on products very helpful

17. februar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you for your lovely feedback!

We’re really pleased to hear that you found our team friendly and that the communication was clear throughout. It’s great to know the advice on the most suitable product options was helpful, we always want to make sure our customers feel confident they’re choosing the right solution.

We truly appreciate you taking the time to share your experience, and we’re here whenever you need us again!

Bedømt til 5 ud af 5 stjerner

The purchase was faultless from start to Finnish, and arrived all intact as agreed

The purchase was faultless from start to finish and arrived all intact as agreed

2. februar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you for your fantastic feedback!

We’re delighted to hear your purchase was faultless from start to finish and that everything arrived safely and as agreed. That’s exactly the standard we aim to deliver every time.

We really appreciate you taking the time to share your experience, and we’re here if you ever need anything in the future!

Bedømt til 5 ud af 5 stjerner

Easy to order online

Easy to order online. Good customer service email support. Quick delivery.

20. februar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you for your great review!

We’re so pleased to hear that you found the online ordering process easy, our email support helpful, and the delivery quick. That’s exactly the smooth experience we aim to provide.

We really appreciate you taking the time to share your feedback and hope to work with you again soon!

Bedømt til 5 ud af 5 stjerner

Great service

Great service
Kept up to date with what’s going on
Really easy to deal with
Great staff at the office
We’ve bought lots of different products from Surf and Turf and have always been pleased with what was supplied to us
As a club we can highly recommend this firm

2. februar 2026
Surf & Turf Instant Shelters-logo

Besvarelse fra Surf & Turf Instant Shelters

Thank you so much for your fantastic review and for your continued support!

We’re delighted to hear that you’ve found our service easy to deal with and that the team have kept you well informed throughout. It’s especially great to know that, as a club, you’ve been pleased with the range of products supplied over time.

Your recommendation is hugely appreciated, and we look forward to continuing to support you whenever you need us in the future!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere