Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Cloudcomputingtjeneste
  2. Webhostingvirksomhed

Skrevet af virksomheden

Catch the wave of efficiency and cost savings with SurferCloud's cloud servers.


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

The server is doing its job but…

The server is doing its job but honestly getting it set up took way longer than I planned. The dashboard is kinda clunky. Thankfully their Telegram support was actually helpful and got me sorted. For the price though, it's decent.

16. marts 2026
Bedømt til 1 ud af 5 stjerner

very bad service for uptime

very bad service for uptime, several crashes, laggy as hell and doesnt even boot in sometimes. Dogshit service

28. maj 2025
Uopfordret anmeldelse
Surfercloud-logo

Besvarelse fra Surfercloud

We’re truly sorry your experience with us was less than great. We’d love a chance to make it right—if you’re open to it, our complaint manager Sarah is ready to help.

Reach her directly:
sarah@surfercloud.com | WhatsApp +852 4607 0308 | Telegram @Cloudservicesarah

Thanks for giving us a shot to improve.

Bedømt til 5 ud af 5 stjerner

Gotta say

Gotta say, the support from SurferCloud is great. Had a few questions about my Cloud Server, and they got back to me fast, sorting everything out smoothly each time.

30. april 2025
Surfercloud-logo

Besvarelse fra Surfercloud

Thanks so much for your kind words—we’re thrilled you loved our service!

If you ever have even a tiny idea on how we can do better next time, just shoot us an email: sarah@surfercloud.com | WhatsApp +852 4607 0308 | Telegram @Cloudservicesarah. Your tips really help us grow.

Bedømt til 1 ud af 5 stjerner

it seems to be a scam

it seems to be a scam

11. april 2025
Uopfordret anmeldelse
Surfercloud-logo

Besvarelse fra Surfercloud

Hi Nguyễn Ngọc Hải
Thank you for your feedback. We're sorry to hear about your concerns and would like to assure you that SurferCloud is a legitimate and customer-focused company.

We take all reviews seriously and would love the opportunity to better understand what led to your experience. Please feel free to contact our support team so we can look into your case and resolve any issues you may have encountered.

Your trust means a lot to us, and we are here to help.

Best regards,
SurferCloud Team

Bedømt til 1 ud af 5 stjerner

Bonjour

Bonjour, vous avez effectué à deux reprises, deux retraits sur mon compte bancaire alors que je n’ai jamais effectué la moindre commande. Il véritable vol. Scandaleux.
Vous êtes en possession d’argent de plusieurs personnes. Honteux. Que faite vous pour indemniser les gens???

16. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is totally scam

This is totally scam. Do not buy, they will stealth your credit card number.

9. januar 2025
Uopfordret anmeldelse
Surfercloud-logo

Besvarelse fra Surfercloud

Hello Nam Dinh, thank you for your feedback; it is very important to us. Recently, some users have maliciously stolen others' bank card information to make purchases on our platform. We have implemented corresponding risk control measures to prevent this, but we are unable to identify all affected accounts. Please provide us with the last 4 digits of your card that was fraudulently charged, and we will block the fraudster’s account on our platform. We will also ensure that your card cannot be recharged, and the amount you were charged will be refunded. If you have any further questions, you can contact our online customer service through our official website.

Bedømt til 1 ud af 5 stjerner

My debit card have been scammed with 10…

My debit card have been scammed with 10 unauthorised transactions from Surfercould and I've never been their customer or use any of their services.

25. november 2024
Uopfordret anmeldelse
Surfercloud-logo

Besvarelse fra Surfercloud

Credit card fraud is an issue with the card issuer or terminal and has no relation to the service platform. It is possible that someone obtained your credit card information and used it to register and purchase a VPS. You should contact your credit card provider to file a dispute and deactivate your card.

SurferCloud neither has the ability nor the intent to access or use your credit card information. We kindly remind everyone to protect their personal credit card information and avoid sharing it with others.

Please provide us with the last 4 digits of your card that was fraudulently charged, and we will block the fraudster’s account on our platform. We will also ensure that your card cannot be recharged, and the amount you were charged will be refunded.

https://www.surfercloud.com/blog/notice-on-credit-debit-card-fraud-prevention-and-account-security-measures 關於信用卡/借記卡盜刷預防和賬戶安全措施的公告

Bedømt til 5 ud af 5 stjerner

The customer service is full marks.

Because I also have to pay with usdt, I was a little worried when I saw the previous comments, but the Black Friday price was really good,so I bought it with the idea of ​​​​trying it. At first, because the quota in Singapore was used up, I paid and couldn't activate it successfully. However, after contacting customer service, the customer service team Mark Liu immediately accompanied me to find out the problem and solve it.
I just started using it so I can't comment on the stability.
The customer service part is full marks thought.

23. november 2024
Bedømt til 1 ud af 5 stjerner

This company is a real scammer

hello friends
Unfortunately, I found them through the link of Google ads regarding the purchase of a vps server.
After receiving the amount of money in the form of Tether on the Tron network, I received its address for your information. They did not create any server. Be aware that they steal your money, your time, and your nerves. The summary of the conversations with the support given below:
telegram:@surfercloudskye

****************************************************** ***************

"Skye,
hi. This is Skye from Surfercloud

Skye, [9/14/2024 5:04 AM]
What can I do for you?

skye
Dear sorry for waiting, your suggestions are valuable to us. We will apply money for your long time waiting

Ali Firooz
Hi Skye
I am very happy to see a response from your company.
I want you to activate the service I have purchased for me.
I have a group of clients to whom I provide VPN service.
If I can get high speed port from you I will be your customer.

skye
I see

Skye, [9/14/2024 12:43 PM]
Can u pls show me the problems u meet

skye
So that I can solve it accurately

skye
U mean that u have bought servers but u can't use right

Ali Firooz, [9/14/2024 3:27 PM]
Hi

Ali Firooz
I bought a vps plus from the main page of your site, I paid in usdt, unfortunately, after the payment, there is a failure message in the payment, the imambulg data is in your account, please create a new service.
your wallet: TUQMFmfnUugwwGssbABoKM86AFWZ1c2etU
hash:
0673639aee9af66753dedd1f7ae4ef1085cc524dd7c15396e7c3db553a6d9e78

skye
U paid through this address?ITUQMFmfnUugwwGssbABoKM86AFWZ1c2etU

Ali Firooz
No my wallet address is
TFP4fXjsQJaja9t657rZRniCNykfe6G2R5.it belongs to an exchange

skye
Can u show me the screenshots

Ali Firooz, [9/14/2024 3:35 PM]
What do you want screenshots of?

skye
The failure message of the payment

Ali Firooz
After confirming the blockchain network, the page that displayed the address of the wallet opened a pop-up asking you not to close this page until the server is created, and there was a button on it that you have a problem.
Unfortunately, I didn't take a photo, but after a minute I didn't see any reaction and I clicked on the button and was redirected to the ticket page.

Ali Firooz
These explanations were already in the ticket, how does this questioning and getting repeated explanations really help you?

skye
I see, I will check for you

Ali Firooz
Really, I don't know what kind of group you are and what your goal is. Really, if you want to waste 12 hours for each client just to get 3 dollars, you will certainly not have a place in the market.
It's true that $3 is not really worth all the time and checking and questioning. Anyway, that's it, and it's just me paying for my curiosity.

skye
I will compensate you 5 dollars now first. I will let you know after checking the specific problems encountered in the payment. Do you think it's okay?

skye
Sorry for waiting so long

Ali Firooz
OK, deposit to this TVnyW7Wu6xB2kHvPp2ZXUzkLcD1UZ2DKu2

skye
Sorry I can only deposit to your Surfercloud account

Ali Firooz
OK, please activate the service, if you can't, let me know, more than this, this conversation is really funny"
****************************************************** ******************
end of conversation

≠=======================
Last update November 27
===========================
Hello
You look at the purchase date. (September 13)
Now you will respond in a few months.
I will tell you customers that there is no call or follow-up from them.

13. september 2024
Uopfordret anmeldelse
Surfercloud-logo

Besvarelse fra Surfercloud

You should write a fair review. When an issue occurred with your purchase, our account manager assisted you in resolving it and even provided complimentary credit as a gesture of goodwill to address the initial inconvenience caused by the unsuccessful purchase.

Bedømt til 5 ud af 5 stjerner

surfercloud lightserver is cheap and…

surfercloud lightserver is cheap and can used to be as tiktok vps. So many data centres, such as Longkong, Taipei, Manila, Tokyo, Seoul, Jakarta, Dubai, Lagos, Singapore, London, Los Angeles, Sao Paulo, Ho Chi Minh City, Bangkok, and Mumbai.

30. juni 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere