Supreme MIDIAnmeldelser 

Same boat as others here. Paid for a commission in February. They told me it would take 11-27 days. Never heard from them again after plenty of emails. What a shame. Was a great help for a long time, but they’ve ruined their reputation now.

I commissioned them to convert two piano compositions to midi and paid extra for expedited service. They went dark and never responded.

I reached out via phone (busy signal), Instagram DM (never read), email (3 different addresses) over a 2-week period to ask for an update. I will now be placing a claim for fraud against them through my credit card.

Avoid if you can- especially for custom work.

They claim they have no phone number but I was so desperate to find them that I went through and searched their business in the UK which had a listed number which I texted and called. They claimed they gave me a refund- that’s not true. I placed a claim against them through Amex after they went silent and Amex got me the refund. They never responded directly to me. Only to this review and only 5 months after the fact. Many on Reddit had the same issue. All this was going on while Supreme-midi was posting daily on instagram and was fully operational. My review of Supreme MIDI stands fully intact.

Today I received my monthly creditcard bill from VISA (ICS) and there where 3 high amounts together for almost € 1200,- from Supreme Network Stoke-on-trent.
I didn't order anything. There's no phonenumber of the company or an emailadres only a contactform. I filled in the form but didn't get a confirmation that they received it. Does anyone else have the same problem?

This company is a scam! They should be thrown in jail!! They have charged me $201.65 for a lifetime membership I did not ask for. After disputing this with my bank on the 1st of March, this site charged me $505.01 without any reason or explanation. They do not even have anything worth that amount. This company is a nightmare and is causing me a lot of problems. I might have to create a whole new account with my bank to avoid future charges after my bank goes after them for the $505.01. WHATEVER YOU DO, DO NOT SUBSCRIBE TO THEM! YOU'LL BE STUCK AND THEN SCAMMED!

03/19/2024
I just got another $468.53 charge from them, and now I'm taking legal action. I have contacted the FTC and also filed a complaint with Stripe.

I commissioned and paid for two custom midi files in late December 2024, it is now 1st March 2025 and nothing has been provided.
Communication with Supreme Midi was fantastic until they got the money, after that it is non existent.
I have sent a number of emails to supreme midi and received no reply.
I received an email from trustpilot today 20th April 2025, that Supreme midi had refunded the funds on 14th March 2025 there was also a response from supreme midi including an apology and a statement that they are attempting to rectify the passed issues and improve the service they provide.
I appreciate this gesture from Supreme Midi and as such, I have edited my review.

Used to be great, but since December I've requested sub cancellations both via their online form and email, only to be ignored. They keep charging me and won't respond to any communication. Criminal.

Have no clue what that most recent review is on about, because either they’re incredibly lucky or it’s just Mark Whitmore himself

I was commissioning suprememidi/network for custom MIDIs for a good almost two years on a bi-monthly basis give or take. The services used to be great, with regular high quality MIDI uploads, great response time on custom MIDI commissions and decent prices for the quality.

Since around December, everything has gone downhill. I commissioned a MIDI in January and have yet to receive anything still. When I requested the commission, I was given a price and estimated date as per usual, despite the fact that the poor reviews and lengthy time for commissions were already present, as you’ll see in older reviews. The least that could have been done was a prior warning that it could take longer than usual, but nothing. My money was taken without so much as acknowledgement to the site being sold/lack of staff until after the fact.

Now at late February with still no sign of my commission, the only communication coming from threatening a refund that the staff is lacking due to the site being sold, and yet supremeMIDI still sends out promotions on their services to my inbox that they clearly aren’t delivering!

Just a few months ago I would have given this site 5 stars, but it’s currently just a husk of its former self. This recent experience has taken away my trust in the site, which is a shame considering it was one of the only places for good quality custom MIDI commissions.

As things stand currently, do not spend your money on SupremeMIDI.

These guys were great. Very fast support. Helpful in every way. This was my screw up but they treated me professionally and that's all I can ask for.

I am grateful for their service.

More companies should design their support this way.

I've been a Lifetime Subscriber to Supreme since 2022, and I would've had nothing but positive things to say before December of last year - the consistent daily uploads were of sound quality, and the custom MIDIs I commissioned were always delivered on-time and well-executed for the price. It is nice having full access to the standard MIDI catalogue on a subscription basis over individual purchases.

However, since early December, daily uploads have stopped entirely with no direct communication as to why, and my most-recently commissioned MIDI is still undelivered about a month and a half over the projected date range, with no response to my email inquiries regarding this. Unless service improves, seek other companies.

Absolute scam. Ripped me off for $75 and never delivered the services. Stopped responding to my emails.

The only 5 * reviews you see on here are from Mark Whitmore LOL.. Also you will find that most of the MIDIS here are OF INFERIOR QUALITY. They give a bad name to the true professionals like, PSR TUTORIAL and the like. I tried a three month subscription through PAYPAL. And when it runs out, I won't be renewing it.
STEER CLEAR OF THIS MONEY GRABBING COMPANY

This company is absolutely criminal. If you make an enquiry for a midi creation, you immediately receive a reply with the price and the payment link. Once payment has been made, you hear nothing more. Even after more than 2 months and repeated enquiries, no reply. This company only wants to cheat and to all interested parties, stay away from this company.

I Eventually Received My Custom File After 3 Months Waiting And Daily Ignored e Mails Which I Tracked And Knew They Were Being Read, These People Are Just Weird, Stay Well Away They Will Drive You Mental

This company delays payments to coworking musicians

I ordered a custom MIDI file in December. Mark Whitmore came back very quickly and I paid the invoice. I was told that it would take between 12 and 22 days. After 22 days I emailed Mark and he came back promptly and said there had been a problem with emails. Since then, and after several emails, nothing. So I got a full refuind from Paypal, who were great. This company is for sale. Avoid and use your money somewhere else.

AVOID AT ALL COSTS! They started taking payments again 2 years after cancellation. I hadn't accessed the site or used their services at all. They haven't responded to my enquiries so I filed a case with Paypal.

Please avoid this site at all costs. I was only able to download one file, and they have not responded to my previous messages to cancel the subscription. They are still trying to take a subscription from me.

This company misleads.
The file my son got was great, but the subscription was for unlimited access, and he could not access anything except the initial one file, and then he could not reaccess. I emailed repeatedly but got fobbed off by Mark Whitmore as he kept saying the subscription was wrong. My son tried everything he could to log in with no success. They are completely moneygrabbing with no thought for people.

They take for ever to respond to emails unless it means making money. There is no way to cancel your subscription unless you contact them, I contacted them to cancel my subscription over a year ago and they still have it active and still trying to charge me. Don't trust this website

Bonjour, ayant pris un abonnement d'un mois pour 1 pass avec accès illimité au contenu de leur site, que nenni, publicité mensongère, il n'est mentionné nul part que pour pouvoir accéder au contenu de mon choix, je n'avais pas pris le bon abonnement, j'ai tout de suite annulé la demande d'abonnement récurent par le biais du site de facturation Paypal, et envoyer plusieurs E-mail, demandant le remboursement de mon abonnement en court, aucune réponse de leur part.
Ce site mérite d'être dénoncé à la DGCCRF.