Supertails is horrible. Thei customer service is the worst. I have placed 4 orders on Supertails, there are problems each and every time, and then getting gaslighted by the customer service guys, then... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Supertails is horrible. Thei customer service is the worst. I have placed 4 orders on Supertails, there are problems each and every time, and then getting gaslighted by the customer service guys, then... Se mere
Virksomheden har svaret
Supertails has always been my favourite site to order all the essential products for my furry baby!!its not just a site... people working there ensure we are taken care off by calling,taking followups... Se mere
Just Superb 🤩 loving Supertails, having large number of choices for everything for my pet Sunny with good discounted prices. Also impressed with surprising gifts & free gifts with every purchase. Kee... Se mere
Supertails.com makes my Billu's celebrations more special by sending him regular gifts for his special occasions. I'm always delighted to receive the surprises for my pet. They also take special car... Se mere
Your pets superstore
IndiQube TownHub, Indira Nagar 1st Stage, H Colony, Indiranagar, 560038, Bengaluru, Indien
Har besvaret 41 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Most products for pet Available
Great customer service and excellent communication
Lovely experience
I order a lot from supertails and they always deliver the items on time. The products have good offers as well.
I have tried the online ver consultation as well and the Doctors are qualified and give the right directions.
They also send free gifts for my dog randomly.
Supertails has always been my favourite site to order all the essential products for my furry baby!!its not just a site... people working there ensure we are taken care off by calling,taking followups,giving discount coupon, giving birthday presents.and most importantly they provide products with huge discounts..one could not ask for more!!thanks supertails for being so thoughtful towards pets and pet parents!!
It's a wonderful feeling when I received this surprise gift for KABLI
It means a lot 😍🥰♥️♥️
Supertails.com makes my Billu's celebrations more special by sending him regular gifts for his special occasions. I'm always delighted to receive the surprises for my pet. They also take special care about his health with call ups regarding his health issues.
One thing they must must do is give better discounts on their website.
Thanks for the love and care for Billu ❤️
Thank you supertails for the gift
I am really glad that i found Supertails app. It's been really great time with them and there product, delivery service had always been great for me and really thank you for sending gifts time to time really appreciate that❤️
Great customer repo they will do small things like sending gift for your pets
It was extremely unexpected to receive a gift delivered on my cat’s birthday. It was a sweet surprise and is greatly appreciated!
Good to know companies are taking sweet initiatives to grow their brands and at the same time keep their customers happy.
Wonderful Company, Wonderful Product. They really care for you pet.
Thank you so much for the wonderful gift you sent for Leo’s birthday! Your thoughtfulness and sweet gesture made his special day even more memorable. Leo absolutely loves his present, and we are so grateful for your kindness.
Many thanks for the Bday gift. I express immense pain to inform that Issac my furry friend is no more as he was killed by a local male cat last October. He was my son and may his soul rest in peace is the only request from you. Issacs gift will be shared by his little princess Tini whose birthday is next month. A warm meow and purr from Tini.Thanks team Supertails.
Most of the staff speak with tremendous haughtiness, wrong tone, wrong choice of words, probably they feel they are acting professional but the lack of empathy will bring their services down. Change the staff or train them to have a smile in their voice. The delivery people are just as bad, calling ten times to ask for the location.

Besvarelse fra supertails.com
Not only does it offer a vast array of pet supplies, but what truly sets it apart is its unique feature: the ability to order pet pharmacy products online by uploading prescriptions.
As a pet owner, having the convenience of ordering prescription items alongside regular pet supplies is a game-changer. While the pharmacy products may take a few days longer to arrive compared to non-pharmacy items, the convenience far outweighs the wait.
No more running around to different local pet supply stores or waiting in line at the vet's office – now I can simply upload my pet's prescription and order everything they need from the comfort of home. It's a stress-free solution that saves me time and hassle.
Supertails.com has become my go-to for all things pet-related. With its user-friendly interface, wide selection of products, and convenient prescription ordering option, I couldn't ask for more.
Pathetic service.
Got the wrong product even after speaking to customer care on multiple occasions.
Supertails actively communicates with the customer. The products are packaged well and there haven't been any issues so far with any of my orders.
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