Supertails is horrible. Thei customer service is the worst. I have placed 4 orders on Supertails, there are problems each and every time, and then getting gaslighted by the customer service guys, then... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Supertails has always been my favourite site to order all the essential products for my furry baby!!its not just a site... people working there ensure we are taken care off by calling,taking followups... Se mere
Just Superb 🤩 loving Supertails, having large number of choices for everything for my pet Sunny with good discounted prices. Also impressed with surprising gifts & free gifts with every purchase. Kee... Se mere
Supertails.com makes my Billu's celebrations more special by sending him regular gifts for his special occasions. I'm always delighted to receive the surprises for my pet. They also take special car... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your pets superstore
Kontaktoplysninger
IndiQube TownHub, Indira Nagar 1st Stage, H Colony, Indiranagar, 560038, Bengaluru, Indien
- 18005723575
- support@supertails.com
- supertails.com
3,7
Middel
868 anmeldelser
Har besvaret 41 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wonderful
Very convenient and we get good offers. The delivery is quick and they ensure the products are of good quality. As a bonus they send small lovely gifts as well😍. Greatly recommend for all per parents out there
3. januar 2024
Uopfordret anmeldelse
remembering birthday of loved one
making loved ones happy means you care for loved ones really good experience
22. juni 2024
Uopfordret anmeldelse
thanks for the wonderful birthday gift…
thanks for the wonderful birthday gift for my simba ...
lots of love from simba & myself...
22. juni 2024
Uopfordret anmeldelse
Fabulous
Supertails is excellent and it remembers everything about the pet and care towards the pet is 👌
1. august 2023
Uopfordret anmeldelse
Great❤️
Have been a part of supertails for a while now. It's a perfect place for my pet's needs. Loved their service❤️
24. juni 2024
Uopfordret anmeldelse
Company care about my pet
Company care about my pet. Some interval of time they call us and ask about my pet's health and happiness. They provide doctor and trainer on call for my pet.
I am happy to shop with supertails.
Thank you
24. juni 2024
Uopfordret anmeldelse
Supertails is really very supportive…
Supertails is really very supportive and they always added a happiness...
22. juni 2024
Uopfordret anmeldelse
Fast and good service
21. juni 2024
Uopfordret anmeldelse
Supertails is the best for your pet
It has been an amazing experience with supertails. They sent my dog a gift on his birthday which touched my heart. They also sent a collar tag with his name written and my phone number.
Ordering food is smooth and delivery is always on time. Thank you so much
24. juni 2024
Uopfordret anmeldelse
Great experience
It was very nice for the gift♥️
thank you supertails💫
24. juni 2024
Uopfordret anmeldelse
Yes we both my baby and me are also…
Yes we both my baby and me are also happy ❤️❤️❤️ and love this gift 🎁.thanks for supertails ....
21. juni 2024
Uopfordret anmeldelse
Super tails knows how to make the furries smile!
Super tails knows how to make the furries smile!!
10. juni 2024
Uopfordret anmeldelse
Best app for purchasing for your pets
Fastest delivery
Good offers and discounts
Surprises with gifts
24. juni 2024
Uopfordret anmeldelse
The gift is fantastic it's suprise me…
The gift is fantastic it's suprise me as well 😀we all are happy with the service
24. juni 2024
Uopfordret anmeldelse
The best shopping website for your…
The best shopping website for your pets!! They make you feel a part of the supertails family.
24. juni 2024
Uopfordret anmeldelse
Sweet gesture
It was a sweet gesture to send those goodies .. surprising. ..
22. juni 2024
Uopfordret anmeldelse
Besvarelse fra supertails.com
Hey Neha, Thank you for appreciating our gesture in sending the goodies. We're delighted that it was a pleasant surprise for you. At Supertails, we strive to provide exceptional customer service and ensure our customers feel valued. Your positive feedback encourages us to continue delivering excellent experiences. If there's anything else we can assist you with, please don't hesitate to reach out to us 18005723575 or write back to us here at support@supertails.com.We're here to help!
Their Order will never get delivered…
Their Order will never get delivered when you place it on their website or app. But their apology letter and apology pet gift will reach your home without fail!!
10. juni 2024
Uopfordret anmeldelse
Besvarelse fra supertails.com
Hello Mathew, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the delayed delivery of your order. We understand how frustrating that must have been. We strive to ensure a smooth and timely delivery process for all our customers, and we regret that we fell short in your case.
Regarding the apology letter and gift, we're glad to hear that they reached you without any issue. Our intention is to show our appreciation for your patience and understanding during this time.
Please rest assured that we are continuously working to improve our delivery services to prevent such delays in the future. Your feedback is valuable to us, and we appreciate your patience and understanding in this matter. If there's anything else we can assist you with, please don't hesitate to reach out to us at 18005723575 or write to us at support@supertails.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.