Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Supertails is horrible. Thei customer service is the worst. I have placed 4 orders on Supertails, there are problems each and every time, and then getting gaslighted by the customer service guys, then... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Supertails has always been my favourite site to order all the essential products for my furry baby!!its not just a site... people working there ensure we are taken care off by calling,taking followups... Se mere

Bedømt til 5 ud af 5 stjerner

Just Superb 🤩 loving Supertails, having large number of choices for everything for my pet Sunny with good discounted prices. Also impressed with surprising gifts & free gifts with every purchase. Kee... Se mere

Bedømt til 4 ud af 5 stjerner

Supertails.com makes my Billu's celebrations more special by sending him regular gifts for his special occasions. I'm always delighted to receive the surprises for my pet. They also take special car... Se mere

Virksomhedsoplysninger

  1. Butik med kæledyrsudstyr

Skrevet af virksomheden

Your pets superstore


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

868 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 41 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Wonderful

Very convenient and we get good offers. The delivery is quick and they ensure the products are of good quality. As a bonus they send small lovely gifts as well😍. Greatly recommend for all per parents out there

3. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great❤️

Have been a part of supertails for a while now. It's a perfect place for my pet's needs. Loved their service❤️

24. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Company care about my pet

Company care about my pet. Some interval of time they call us and ask about my pet's health and happiness. They provide doctor and trainer on call for my pet.
I am happy to shop with supertails.
Thank you

24. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Supertails is the best for your pet

It has been an amazing experience with supertails. They sent my dog a gift on his birthday which touched my heart. They also sent a collar tag with his name written and my phone number.
Ordering food is smooth and delivery is always on time. Thank you so much

24. juni 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Sweet gesture

It was a sweet gesture to send those goodies .. surprising. ..

22. juni 2024
Uopfordret anmeldelse
supertails.com-logo

Besvarelse fra supertails.com

Hey Neha, Thank you for appreciating our gesture in sending the goodies. We're delighted that it was a pleasant surprise for you. At Supertails, we strive to provide exceptional customer service and ensure our customers feel valued. Your positive feedback encourages us to continue delivering excellent experiences. If there's anything else we can assist you with, please don't hesitate to reach out to us 18005723575 or write back to us here at support@supertails.com.We're here to help!

Bedømt til 1 ud af 5 stjerner

Their Order will never get delivered…

Their Order will never get delivered when you place it on their website or app. But their apology letter and apology pet gift will reach your home without fail!!

10. juni 2024
Uopfordret anmeldelse
supertails.com-logo

Besvarelse fra supertails.com

Hello Mathew, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the delayed delivery of your order. We understand how frustrating that must have been. We strive to ensure a smooth and timely delivery process for all our customers, and we regret that we fell short in your case.

Regarding the apology letter and gift, we're glad to hear that they reached you without any issue. Our intention is to show our appreciation for your patience and understanding during this time.

Please rest assured that we are continuously working to improve our delivery services to prevent such delays in the future. Your feedback is valuable to us, and we appreciate your patience and understanding in this matter. If there's anything else we can assist you with, please don't hesitate to reach out to us at 18005723575 or write to us at support@supertails.com

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere