Very happy with Superspares. They were out of the brand I ordered online and was contacted to ask if another brand would suit, it did and the parts were dispatched that day. Overall a fast and economi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
These 5 stars must be bots as this company is far from good. Customer service is horrendous, takes them days to get back to you. No dimensions of parts when multiple variants of vehicle is displayed.... Se mere
Virksomheden har svaret
I ordered some parts for my car through super spares, I didn’t have high expectations after ordering through other auto parts websites but I was pleasantly surprised. I looked around before I placed m... Se mere
Virksomheden har svaret
These guys stock a huge range of parts for all sorts of vehicles. Their website is easy to navigate and purchasing is simple. Communication is spot on and you always know what is going on with your o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Superspares
Skrevet af virksomheden
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Kontaktoplysninger
159 woodpark RD, 2164, SMITHFIELD - NSW, Australien
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
4,2
God
486 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered my car parts on Saturday and…
I ordered my car parts on Saturday and they arrived within 4 days
Price and service were great
I will certainly be using Superspares next time i need parts again
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so happy to hear your parts arrived quickly and you were pleased with our service and pricing. We appreciate your kind words!
On time delivery parts are what I…ordered
On time delivery parts are what I expected and price is excellent
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're glad your order arrived on time and the parts met your expectations. Thank you for your positive feedback.
Unprofessional and frustrating…
Unprofessional and frustrating experience. I paid over $200 for a part, only for Superspares to take 5 days to realise they didn’t even have it in stock. Then they sent a ridiculous message asking if I wanted to cancel and get a refund, as if I was expected to just let them keep my money for nothing. Very poor communication and a waste of time. Based on this experience, I won’t be ordering from them again.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
Hi Linda,
We’re sorry to hear about your experience and apologise for the frustration caused.
Unfortunately, despite our best efforts to maintain accurate inventory levels, stock discrepancies can occasionally occur due to concurrent sales and supplier updates. Once the availability issue was identified, we contacted you to provide the available options, including cancellation and a full refund, rather than delaying the matter further without communication.
We understand the delay and that communication did not meet your expectations, and your feedback has been noted. We appreciate you taking the time to share your experience and will continue working to improve our stock management and response processes.
Regards,
Extremely satisfied customer with all the feedback and communication communications.
I’m a retired mechanic and I was looking for hard to get parts for a 23 year-old vehicle and Super spares have them on stock. I have recommended Super spares to my mechanical friends that are still in the business. There isn’t a rating high enough for this company. And Super spares post to a PO Box which is exceptional for us rural mechanics.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We are so happy to hear we could help you find those hard-to-get parts for your vehicle! We appreciate you recommending us to your friends.
Products arrived on time and as per…
Products arrived on time and as per ordered.. thank you
1. november 2025
Besvarelse fra Superspares
We're happy to hear that your products arrived on time and as expected. We appreciate you taking the time to leave us feedback.
Great service and prompt delivery 👍
Great service and prompt delivery 👍
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're happy to hear that you had a great experience with our service and delivery. Thank you for your positive feedback!
Springs Replacement
Placed an order for a set of Front and Rear springs and Front and rear shocks
Received an email the same day explaining the rear set of springs I ordered where defected and couldn't be sent out, but the issue was quickly fixed, was given the option to wait for the same springs or a free upgrade for a different brand of springs.
Decided with the free upgrade so I can get back to working on car sooner
What made it even better was the cost as it was affordable for me and with free shipping. Definitely highly recommend for others to use for car parts
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're glad you enjoyed your experience! We appreciate you highlighting our prompt resolution regarding the rear springs and the upgrade option. It's great to know the cost and free shipping worked for you. Thank you for recommending us!
Absolutely hopeless people to do…
Absolutely hopeless people to do business with!
Advertise products that are not in stock.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We regret that you had this experience. We appreciate you bringing this to our attention, and we'll look into the availability issues you mentioned.
Quick to find the part I needed
Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkout with no fuss. Good shipping speed. Very happy.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're happy to hear that you found the specific part for your Grandis VRX with us, especially after other attempts. We appreciate your feedback regarding our fast checkout and shipping speed. Thanks for your review!
I had a very disappointing experience…
I had a very disappointing experience with this company.
I received a faulty pinstripe tape and contacted them straight away to request a refund. It has now been over three weeks, and despite multiple follow-ups, the issue still hasn’t been resolved.
Each time I contact them, I receive polite responses saying the matter is being “escalated” or “reviewed,” but no actual action has been taken. The delay is unacceptable, especially for a clearly faulty product.
Under Australian Consumer Law, this should have been handled much more efficiently.
I would not recommend this company based on my experience.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're very sorry to hear about the trouble you've experienced with the pinstripe tape and the delayed resolution. We appreciate you bringing this to our attention. We're taking your feedback seriously and will review our processes to improve our response times. Thank you for your feedback.
Great service
Great service, great selection of parts and prices. Very fast delivery. Highly recommend
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're happy to hear that you had a great experience with our service, parts selection, prices, and fast delivery. Thank you for your recommendation!
Purchases parts online with Superspares…
Purchases parts online with Superspares is quick and easy, with free delivery
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're happy to hear that your online parts purchase was quick and easy, with free delivery. Thank you for sharing your positive experience with us!
Besvarelse fra Superspares
We're happy to hear that you had such a great experience with our products, prices, delivery, and service. Thank you!
I have had a great experience with…
I have had a great experience with Super spares, their communication is great, they keep you updated, and process the order swiftly.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're happy to hear that you had a great experience! It's wonderful to know our communication and swift order processing met your expectations. Thank you for your positive feedback.
The parts came from interstate with in…
The parts came from interstate with in 24 hours the price was the best for a set of engine mounts
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're happy to hear that you received the engine mounts quickly and at a great price. We appreciate you taking the time to share your positive experience!
Prompt delivery parts as advertised…
Prompt delivery parts as advertised good value
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're happy to hear that you received your parts quickly and found them to be a good value. Thank you for your positive feedback!
Very happy with your staff assistance
Very happy with your staff assistance
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're happy to hear that our staff was helpful. Thank you for your positive feedback; we appreciate it greatly.
Prompt and quality goods!
15. januar 2026
Besvarelse fra Superspares
We're happy to hear that you received your goods quickly and in good condition. Thank you for your positive feedback!
Besvarelse fra Superspares
We're happy to hear that you received immediate service and decent pricing. Thank you for your positive feedback; we appreciate it!
Great value
Great value. Very fast delivery. Excellent human being customer service
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're happy to hear that you received great value, fast delivery, and excellent customer service. We appreciate your positive feedback so much!
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