Mo was on time, personable, and ensured we were comfortable. We appreciated the door to door service from our hotel in Brussels to our hotel in London. He had an obvious rapport with the folks at the... Se mere
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Se, hvad kunderne siger
Rozh and Muhammad were great and took the stress out of moving our dog by road from the UK to Spain. Great and clear communication, very flexible and fully understanding of our requirements. We chos... Se mere
We brought our puppy from Calais to Folkestone. Our driver (Faruk) was very helpful, answered all our questions and supported us through the process. We had a brilliant experience. Everything was very... Se mere
We were concerned that a road trip across Europe with two teenagers and a cat would be long and cumbersome but Mo and his team were so accommodating placing our comfort first and also providing great... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Super Pet Travel, based in the heart of Folkestone, we specialise in hassle-free pet transportation between the UK and Europe or vice versa. Whether you're traveling for work, moving home, or heading off on holiday, our expert team is dedicated to providing safe, comfortable, and stress-free journeys for your furry family members. We specialize in seamless travel via the LeShuttle (Eurotunnel), offering a smooth and efficient route for both you and your pets. As fellow pet owners, we understand how important your pets are to you, which is why their comfort and safety are our top priorities. Whether you need a reliable pet taxi between major European cities and the UK, or you're looking for a bespoke transportation service to suit your travel plans, we're here to meet your needs. We pride ourselves on offering personalized, flexible services tailored to your requirements—whether that’s an airport pickup, a train station drop-off, or a door-to-door transfer. Our fleet of luxury vehicles, including the stylish Mercedes-Benz Vito Tourer, the top of the range Mercedes V-Class, spacious Volkswagen Sharan, and elegant Mercedes-Benz GLC220d, ensure your pet travels in comfort and style. We are passionate about the high-quality service we provide and fully understand the importance of trust and confidentiality for both our customers and their pets. As a team of professional transporters, we hold DEFRA Type 2 licenses for both UK and EU travel. Our fleet of fully insured, DEFRA-approved vehicles is equipped with all the necessary provisions for safe and comfortable travel. This includes air-conditioning, GPS tracking for real-time updates, and full veterinary cover for your peace of mind. Whether you’re traveling with your pets to popular destinations across Europe or returning home to the UK, we offer free, no-obligation quotes tailored to your needs. We recognize how deeply important your pets are to you, which is why we treat them with the utmost care, respect, and attention. Our services are designed to be friendly, safe, and reliable, ensuring your pets' journey is as smooth and stress-free as possible.
Kontaktoplysninger
8 Dallas Brett Crescent, CT19 6NE, Folkestone, Storbritannien
- 07480 745167
- info@superpettravel.com
- superpettravel.com
4,9
Fremragende
177 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
2nd time I used Super Pet Travel - they are great!
2nd time I used Super Pet Travel! Mohammed and his team are great, responsive, knowledgeable about the process and very easy to work with. I highly recommend and will use again for my pet travel needs.
23. september 2024
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Besvarelse fra Super Pet Travel
Hi Noreen. People usually say third time’s the charm but we are delighted you have enjoyed your second experience with Super Pet Travel. I really hope your furry friend enjoyed the ride from the UK to Paris. We hope to see you again soon!
Really good service
Really good service. On time and really know how to guide you through the whole crossing and journey smoothly. And my cat loved her Le Shuttle experience thanks to the driver helping to make her comfy. Thanks!!
6. september 2024
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Hi Zoe,
Thank you for your kind review. We are so happy to have given you and your furry friend such an enjoyable and comfortable journey. We hope to see you again soon.
The best!
Excellent, tip-top, service from Mohammed. A very affable gentleman who clearly loves what he does and is very good at it! We found Mohammed to be punctual and exceptionally informative - for example he was very thoughtful indeed to share with us his live location on WhatsApp when he was coming to pick up our dog; he also regularly updated us with videos and photos of how our pooch was doing once he had collected him. Thoroughly recommend and deserves to do well.
5. september 2024
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Hi Mat. The Super Pet Travel team prides themselves in providing a tip-top service from start to finish and I am glad we were able to make that impression on you. Your kind words will not be forgetten. We hope to see you again soon.
Highest Recommendations
Mo is a consummate professional. He carried myself, my wife and our two dogs from Southampton, UK to Malaga, Spain. He was prompt, efficient, friendly and accommodating to all of our needs. It was a long drive and he got us here safely and has the experience/credentials to navigate international travel with pets (which was a huge concern for us having never moved country before). Highly recommended.
1. september 2024
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Hi James.
We really appreciate the time you have taken to leave us a review. Our driver Mo was really happy to have been able to serve you from the UK to Malaga. Should you ever want to move back to the UK from Malaga, we are here to help!
Kindly,
The Super Pet Travel Team
Mo was brilliant from start to finish
Mo was brilliant from start to finish. From first contact he was informative about what we needed to provide for him to bring our cats to the UK and very reassuring that everything would be ok. We were quite nervous for the cats but once we met Mo we felt instantly at ease. He kept us updated throughout his trip and even did a video call so that we could see how our cats were doing.
Once he arrived at our front door he helped bring some baggage inside and made sure everything was fine before he left. We are so glad we chose to use his service and would do it again if we ever needed to!
Thank you Mo!
29. august 2024
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Good Evening Alice,
Thank you for leaving a review about Super Pet Travel. We greatly appreciate it and we are delighted you had a pleasant journey with us. At Super Pet Travel, we prioritise providing an un-matched experience from start to finish (it is our expertise). We hope you are enjoying life with your furry friends and should you ever need a service again, do not hesitate to contact us.
Sincerely,
The Super Pet Travel Team
Mo was great to work with
Mo was great to work with. Very responsive and everything went smoothly with our move from the US to the UK with our dog. Stress free experience!
26. august 2024
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Hi Tess.
I hope all is well and the Super Pet Travel team would like to pass on a thank you for leaving such a kind review. Our main expertise is to relieve any stress for the customer and assure a stress free journey which we seem to have delivered upon. Please if you ever need to, feel free to contact us about your latest expedition and we will be happy to help.
Mo was super accommodating
Mo was super accommodating. We'd often need last minute changes and have to contact him late at night. He'd always make time for our queries, and ensured we got home safely. Thank you so much for all your help! You made the process so stress-free
26. august 2024
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Besvarelse fra Super Pet Travel
Hi Zoe. Thank you for such a nice review and for Mo's compliments. We will pass this on to him. It was a pleasure serving you for your journey and we would love to do it again, should the opportunity arise.
Kindly,
Super Pet Travel
Mohammad was lovely and extremely professional
Mohammad was very flexible and accommodating. Managed to arrange him with only a 6 hour notice. Drove our dog from Kent to Ascot with a fair price. The kids were elated to see their golden retriever back at home after being away for summer. Will use Mohammad again on our next excursion.
23. august 2024
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Hi Nicole! Thank you for choosing Super Pet Travel and for leaving such a kind review. Mind you, I could feel the excitement your family must have had when their best friend came home. We really enjoyed serving you and should you need anything, we will be happy to help.
This company was very accommodating, friendly and I highly recommend!!
This company was very accommodating and easy to work with. I needed to find a safe pet taxi to cross the Eurotunnel with my two cats within a week and Super Pet Travel responded very quickly to all my emails with easy quotes to follow. Mo was very friendly and familiar with the process so it went extremely smooth! Highly recommend!
20. august 2024
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Besvarelse fra Super Pet Travel
Hello Romeo and Eli! We are delighted to see such a kind review. Although, it looked short notice, it was quite an easy experience both with you and the Eurotunnel. At Super Pet Travel, we encourage our staff to be as accommodating as possible and we are glad to have fulfilled on that oath. Feel free to contact us again whenever you are in need of a pet taxi. We will be happy to help.
Easy and fast service
Fast and comfortable journey .Great communication and easy to book service.
10. august 2024
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Hi Franciszek and Musiol! We really appreciate your kind words. We really hope you travelled in comfort. We hope to see you again soon!
Quick to reply
Extremely quick to reply to my enquiry, polite and understandable due to the stress of being a first time dog owner.
9. august 2024
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Hi Stuart! Thank you for your kind words. It is greatly appreciated. At Super Pet Travel, we pride ourselves in the work we do and to have created a memory for you and your dog will forever stay with us. (P.S you're doing a great job as a first time dog owner... you chose the best company for your furry friend). We hope to see you again.
Fantastic !!!
My experience was great. Communication with Mo from the very first moment, very clear instructions all the time.
My driver Tareq was super helpful and kind. I had a small issue with my paperwork, and he was very supportive and stayed with me all the time.
Will definitely book again with Super Pet Travel.
3. juli 2024
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Besvarelse fra Super Pet Travel
Dear Lisandro,
We really don't know what else to do except thank you for such kind words. It has really left an impact on the work we pride ourselves in. We are elated upon hearing that Tariq was polite and helpful. We will pass these comments on to him. Even in a moment of stress, with the paperwork issues, we still found a way to turn your journey into a memory. We hope to see you again soon!
Great service!
Great service. Mohammad helped me easily get back from France to the UK with my luggage and dog. He was helpful and very quick on the communications.
25. juni 2024
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Dear Bronwyn,
Thank you for such a kind review. We hope to see you again soon!
Yours Truly,
The Super Pet Travel Team
Professional, punctual and friendly service
Their service was really professional. The driver was very friendly and punctual. I'd highly recommend their service
14. juni 2024
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Hi Rickie! We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. We hope to see you again soon!
The best care taken of your pet
Mohammed brought my rescue dog Susan all the way from Paris to my door in West Sussex, I was notified at all times as to where they were on route and roughly when to expect them, great service, Mohammed was a lovely friendly man, and Susan and the other dog on his transport were well cared for and relaxed and happy when they arrived with me. I would 100 percent recommend this pet transport to anyone who truly wants the best care for their pets. A huge thank you from me ❤️
4. juni 2024
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Dear Susan,
We would like to truly thank you for choosing Super Pet Travel. We pride ourselves in our work and reviews like yours fuel us to continue our mission. The compliments you left for Mo (the driver) will be passed along and I am sure he will love hearing it. We hope to see you again soon.
Mohammed is a great person
Mohammed is a great person, and a professional driver . He meet me ad the airport on time ,soon I collect my 3 dogs after a long flight from China . He helped me carefully to bring them on board the taxi-van .The van of him is a super clean , spacious and super comfortable Mercedes-Benz.He drove us from Paris to London , without any problems , safety and always ready to check how the dogs were doing.All the best Mohammed!Thank you
7. juni 2024
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Hi Alessio,
We would like to thank you for choosing Super Pet Travel as your trusted service. It is greatly appreciated. It was a pleasure meeting you at CDG airport for a long trip ahead to London. We are delighted to hear the car was comfortable and spacious. We really must have the perfect company car. We prioritise passenger safety above all and to hear Mo acted upon our company policies elates us. We hope to hear from you again.
The Super Pet Travel Team
Super Pet Taxi and Mohammad were a great part of our travel experience
Mohammad is very knowledgable and helpful in our process. He was also flexible by adding my partner to the trip last minute.
I would highly recommend Super Pet Travel.
4. april 2024
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Hi! We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. Furthermore, you know what they say... "the more the merrier." We hope to see you again soon!
Ten out of ten! Professional and excellent service
Highly recommend! Mohammed was so lovely and helpful. He’s very knowledgable about the pet paperwork process. Very professional, kind and helpful. Definitely recommend.
4. april 2024
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Hi Naomi!
We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. Also, just to let you know, "professional" is our middle name... We hope to see you again soon!
Yours Truly,
Super Pet Travel
Calais-London
Mo helped our family get back to London from Calais after Eurostar services were cancelled. Excellent communication and he knows the route and Eurotunnel well.
31. december 2023
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Hi Barney! We really appreciate your kind words. Compliments will be passed onto the driver and we really hope you travelled in comfort. We hope to see you again soon!
Thank you
Mo provided exceptional care and ensured journey for my beloved feline friend. I highly recommend the services!
28. september 2023
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Besvarelse fra Super Pet Travel
Thank you for your kind review, we hope to see you again very soon.
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