Superpet Limited Anmeldelser 795

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Amazing prices for products that exceed any other supplier of similar goods, with delivery that outscores any anyone else currently advertising on the internet. Well done Trustpilot for giving an a... Se mere

Bedømt til 1 ud af 5 stjerner

Used this lot on ebay. Dx courier always takes a week for delivery and we're talking animal feed. I've contacted them yesterday to cancel instantly from from realizing who I've ordered with once... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have been using them for years meals are my main buy have 12 5 kg mealworms every month I have two boxs asthe starlings have youngsters and fill my garden also have monkey nuts 10kg and just sta... Se mere

Bedømt til 5 ud af 5 stjerner

Always excellent service from Superpet Ltd. Repeat orders are despatched promptly, and delivery being free on all orders is a plus I know that I can rely on fast delivery from Superpet. It beats h... Se mere

Virksomhedsoplysninger

  1. Dyrehandel

Skrevet af virksomheden

Superpet Ltd opened its first shop in 1982 in New Milton. A family run business with a wealth of knowledge and experience. As the retail market has changed to become more online so has Superpet Limited, creating our Amazon and Ebay shops that now sell all over the world.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

795 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 86 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Really poor customer service

Really poor customer service. Raised a complaint last week, still waiting to be contacted.

25. marts 2025
Superpet Limited-logo

Besvarelse fra Superpet Limited

Hi There,

We are sorry for this.

The escalations manager is away on holiday currently, and will not be back until Monday.

Please contact us again with your complaint and I shall get this raised for you.

We are sorry about this delay.

Superpet Limited

Bedømt til 5 ud af 5 stjerner

Excellent company

Excellent company. Selling quality branded dog treats, well below retail with free shipping and fast dispatch. No brainer really…

13. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Purchased whimzees small alligator 150…

Purchased whimzees small alligator 150 box, always use these but with 2 dogs having 1 chew per day each needed to try for a lower price, Superpet price was by far the best. Will definitely purchase again.
Also transaction was super easy and delivery was quick.

24. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superb Service

Superpet is one of the most efficient companies I deal with. Good quality products and orders swiftly despatched. The local birds and squirrels are more than happy too!!

22. februar 2025
Bedømt til 1 ud af 5 stjerner

Bad business practices.

Bad business practices.
I am one of those, a loyal customer, ordering from them for two years twice a month. On many occasions there where what we call red flags, but I was thinking human error maybe one off, giving them another chance, (product not as described - subpar quality, email communication not answered, ignored)
On 17 December ordered with Superpet
25kg of seeds, dispatched and suppose to arrive on 20th December, it is 15th January already the oder never turned up.
Chased them up, lost count how many times, asking to refund or sort out with the delivery company, it does not get anywhere no refund, no product, no answers. Credit card people saying it a commercial dispute, bad business practices, but not fraud. Took screenshots of all communications, order placed, payment, account information, building up a case, will be submitting my claim though Financial Ombudsman. Order 76802.

17. december 2024
Uopfordret anmeldelse
Superpet Limited-logo

Besvarelse fra Superpet Limited

Good Morning Karin,

I am sorry to hear about your experience this is certainly something I would like to investigate and put right.

However I cannot see any order details within your review, if you can either contact us again for us to to investigate further or if you can attach your details to this review and I will be sure to take a look for you.

Kindest Regards,

The Superpet Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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