Super Payments Anmeldelser 1.462

I placed an order with Nike through Super Payment two weeks ago and have had nothing but issues. I never received an order confirmation, and despite reaching out multiple times, I've yet to get any response or refund. On top of that, the "gift card" they provided doesn't even work. Their customer service has been virtually unhelpful, offering little to no support. Extremely disappointed with this experience and wouldn't recommend using this payment method.

UPDATE:

Super Payment recently contacted me and provided instructions on how to use the gift card they issued. However, I am very unhappy with this outcome as I never requested a gift card; I simply wanted to purchase an item. I have demanded a refund for the gift card, but they have yet to issue it. This situation has been frustrating, as it is not what I intended when making my original purchase.

Great sweet shop easy to buy fast delivery ❤️ the sweets

Easy to use and fast

So easy to use, lots of rewards

Really easy to use superpay and love getting the cash rewards

It was easy to navigate and accumulate cash back great site

Quick easy to use good rewards

Good experience

Easy to do easy to pay

Need my refund

Love using super payments so easy and fast to use with great credit in return for next purchases thank you

Easy to setup and easy to use with your bank account. Makes paying online secure and easy.

Have used this service twice now with same company, they are brilliant. But Superpay let them down. I have the App on my phone but it does not seem to link me when I scan the QR code. I'm accruing money but have no idea how to get to it.

Please sort out your systems ASAP

I have used super payments a few times now and have saved around £40. It’s super easy and and safe. I like you can track everything through the app and any problem at all there Is someone happy to help. I have only experienced one small problem but it was with the company I bought from and yet super payments helped me straight away! Super payments is the way forward!

Great service. always get a good amount of money off after purchasing. hence why i go back and keep using super payment.

Tuck payment from my bank but Amazon saying no payment received and I can’t find no customer service number to call.

Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction recorded. Money taken. No order. Tried to contact superpayments. Still waiting for response. First issue I had with them, and not impressed.
Problem fixed. Not sure what they did. But sorted. Fair play to em.
Great customer service.

I had an extremely frustrating experience with Superpayments. Last Thursday, I attempted to purchase a pair of Nike shoes and an iPad through Superpayments to take advantage of their cashback offer. Unfortunately, I ended up mistakenly charging the items directly to my bank account, and my order was never completed. When I tried to reorder using the provided voucher, it simply didn’t work.

I reached out to customer service for assistance, but they were unable to offer any solutions, leaving me empty-handed as my desired size sold out. Now, my money has been deducted from my account, and I’m left without my purchases. Despite sending additional messages, I’ve been told that they cannot issue a refund until they resolve the issue with Nike, which seems to be out of their hands.

This has been my last experience with Superpayments. I sincerely hope to recover my funds as soon as possible, but I feel incredibly let down by their service.

Great service