I’ve used Super Payments a couple of times now and it’s great! Nice to get some cashback, and I was able to pay using Apple Pay and my usual card. There’s an app, but it works no problem on desktop... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Over all good deals on superpayments. Only thing bothered me while purchasing gift cards (with only pay via bank option). Payments get declined by Bank as super payments flagged as unknown merchant. N... Se mere
Virksomheden har svaret
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Se mere
Virksomheden har svaret
Quick and secure i was felt at ease knowing that my payment went through safely. Just a click of a button you can place an order no hassle just knowing that you can pay through installments or pay in... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Super Payments
Skrevet af virksomheden
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Kontaktoplysninger
123 Buckingham Palace Road, SW1W 9SH, London, Storbritannien
- support@superpayments.com
- superpayments.com
4,4
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was a great experience everyone was…
It was a great experience everyone was kind and helpful. Thanks to Kali Ali and the other consultants, I'd recommend.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
We're so happy to hear about your experience, Jonathan! Thank you for taking the time to leave a review. 🙂
Hideous ...
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
We're not too sure what you mean here, Craig. Our team can be reached via support@superpayments.com. Please do not hesitate to contact us should you require support.
Excellent products,price and customer…
Excellent products,price and customer care experience. Fast guaranteed next day delivery.
Very pleased.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
We're delighted to hear this! Thank you so much for taking the time to share your experience and for providing us with 5 stars. ✨
Cashback + more Cashback
Excellent - got Cashback from previous purchase to use on new purchase - and new purchase generated more cashback in turn
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thank you so much for your 5 stars, Mr Batas! We're so happy to hear you're making the most out of paying with Super and your Cash Rewards. 💪
I spent over an hour reading about…
I spent over an hour reading about superpayments on their website, how their system works and how they are able to not charge any fees as well as looking at reviews on websites and some customers pages. I decided to join, however I was very annoyed that they do not take on sole traders only ltd companies, however a sole trader can have a ltd company. They just basically don't want the small businesses. Don't waste your time.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thanks for taking the time to research Super Payments and for sharing your feedback, Richard — we really appreciate it.
At the moment, Super Payments is only available to limited companies. This isn’t because we don’t want to support small businesses — many of the businesses using our platform are small and independent — but it’s due to the compliance and verification requirements of the payment infrastructure we currently operate under.
We completely understand how annoying this can be, especially after investing time looking into how the platform works. Your feedback is genuinely valuable and helps inform how we evolve the product over time.
Thank you again for taking the time to share your thoughts.
Very fast and reliable,I think you…
Very fast and reliable,I think you can’t go wrong with super when you have other things to sought out super has away of helping because where I purchased last month doesn’t have paylater and nw I want to repurchase and I can find super on the payment section which is very very great of them
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thank you so much for your 5 star review, Shayo! We're delighted to hear you're enjoying Super. 🎉
Besvarelse fra Super Payments
Thank you for reaching out here, Charles. We're sorry to hear about your experience however, it appears your review might relate to a merchant you have shopped with and not ourselves. For insight, we are a payment processor and not a merchant. That said, we'd love to hear from you to see if we're able to point you in the right direction. Please contact our team via support@superpayments.com. We look forward to hearing from you.
Besvarelse fra Super Payments
Thank you so much for your 5 star review, Mrs Johnson! 🤗
Easy to order
Easy to order. Reminder emails helps. Free delivery too. Would recommend
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thank you so much for taking the time to leave us a review and providing us with 5 stars, Cheeks! 🕺
Very easy to deal with
Very easy to deal with and if you have an issue they are quick to respond.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thank you for taking the time to leave us a positive review, Lee! Our team remain on hand should you require future support. 🙏
Very reliable and fast service
Very reliable and fast service, also got money back on your next purchase.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
We're delighted to hear this, Massee! Thank you so much for taking the time to leave us a 5 star review. 🫡
Not passed 5 months and interest already added
Like a few who've reported, very confusing and seems like i have been ripped off. Had started my contract 2 Nov 2025 where it was noted 5 months 0% option and then an interest of 29.9%, come February i have already had the interest added to my balance. I have cleared the total amount but the outstanding balance still shows 0.01 pence outstanding and the main page states nothing to pay. Also noticed the transaction page does not show in detail the payments you've made. You will have to track this through your own bank account. Not what you'd expect. I have already paid in excess of £200 just to keep my credit history clear. This is very annoying and worrying. Feels like you have been cheated.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thank you for reaching out here, we're sorry to hear this. If you can please reach out to our team via support@superpayments.com with your email and mobile number, we would love an opportunity to look into this for you.
We hope to hear from you soon.
Excellent customer service
Excellent customer service, fast and helpful.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thank you so much for your kind words and of your 5 stars, Sonny! Our team remain on hand should you require future support. 🤗
So easy to use and the cashback is…
So easy to use and the cashback is instantly off your order. Highly recommend
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thank you so much for providing us with 5 stars! We're delighted to hear you were able to utilise your cash rewards so seamlessly. ✨
Was a very simple smooth process.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
We're delighted to hear it, Debbie! Thank you so much for leaving us 5 stars. 🤩
Repeated delayed fraud flags, high-value orders without 3DS and poor support
We’ve discontinued SuperPayments after losing confidence in the platform’s security and merchant support and this is after being a partner since late 2024.
This wasn’t a one-off. We’ve seen multiple orders where “fraud” notifications arrive days after purchase. For example, an order placed on 16 Feb 2026 was only flagged on the 20th Feb 2026. That’s not “early fraud detection” other providers flag this immediately.
We’ve also seen many high-value orders go through without 3DS authentication, and transactions being labelled “normal” when you’d expect risk checks/AI to challenge them.
Despite providing evidence, we lost every single chargeback, resulting in a £4K loss, so the “protection” didn’t protect us and the losses outweighed any benefit provided by the platform.
Communication and support were also poor: we later discovered our account managers had left with no communication to us, and a colleague who raised security concerns was met with a rude, dismissive response.
When we raised these issues and were offboarded, the reply was purely transactional with no apology and no attempt to address the concerns. Not a provider we can trust.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
We’re sorry to hear that of your experience, Brad.
Fraud monitoring and 3DS decisions are influenced by multiple factors, including issuer behaviour and risk configurations, and notifications can occur once additional data is received. That said, we understand how delayed flags and chargeback losses can have a serious impact on your business.
We also acknowledge your comments regarding account management changes and communication. That’s not the level of service we aim to provide, and your feedback has been shared internally.
While we respect your decision to move on, we appreciate you taking the time to share your experience.
Should you require future assistance, please contact support@superpayments.com.
Really I am very happy and very…
Really I am very happy and very satisfied. Please keep it up and help others
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thank you for your 5 stars and words of encouragement Muhammad! 🙏
Besvarelse fra Super Payments
Thank you so much for your 5 star review, Jackie! 🕺
Furious
I am very upset. I have just made a very small purchase online from a company new to me and assumed that Super Payments, the only option for payment by credit card, was simply a payment processor. I had never heard of them before. I have now received an email from them which implies that I am now somehow signed up with them for payments and rewards. I never asked for this and find it unacceptable to be deceived in this way. Is my credit card now linked with this company for future payments? I do not want this.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
Thank you for reaching out here and providing contact information, Janet. Our team have reached out to you and provided more insight into Super Payments. We are not a subscription service and we are completely free to use.
We process free payments for companies and some of our merchants share these savings with their customer in the form of Cash Rewards which can be redeemed on their next purchase.
Please do not hesitate to reply to our email should you require additional support or have any follow up questions.
Rubbish
Rubbish. Approved everything with id and all. They accepted everything then told me to return back to the site I was buying from. Went back and it just kept buffering saying checking eligibility for 13 minutes to be exact before I gave up and just paid the whole thing myself
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Super Payments
We're sorry to hear this! Can you please contact our team with your mobile number and email address via support@superpayments.com. We look forward to hearing from you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.