I ordered 3 small men’s tees and got 2 small and one medium. I’ve emailed them 4 times, filled in the online form and even tried to contact them on Facebook. It’s now 9 days But they are just ignoring... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I ordered 3 small men’s tees and got 2 small and one medium. I’ve emailed them 4 times, filled in the online form and even tried to contact them on Facebook. It’s now 9 days But they are just ignoring... Se mere
Virksomheden har svaret
I recently ordered a pair of water shoes for paddleboarding, and on first inspection, they looked like the best pair I’ve had yet. Unfortunately, after just one wear, the glue around the front edgi... Se mere
Virksomheden har svaret
Great service! Absolutely on point - communication was on point, product was on sale I believe it was good value for money, delivery was timely too. They were just on the ball from order to delivery... Se mere
Virksomheden har svaret
Had some initial concerns that when we purchased this it was a scam due to the fact that we recieved no order confirmation just a very basic email saying thank you (literally just a sentance). However... Se mere
We are a UK based company with a passion for watersports. We encourage everyone to have a go at getting on the water by providing quality equipment at great prices. Find great SUP, paddle board and kayak deals at SUP Warehouse.
Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arrived quickly and packaged very well. A great deal and a great looking board. Been out on the water since getting it.
A fantastic all round board. Perfect for any river use and stable enough for the waves of the sea. Only not giving 5 stars due to the fact the pump is not the best on the market and even needed an elastic band as a 'quick fix' recommended by the supplier. If this is clearly a recurring issue it should be resolved, not just wait until the customer asks a question about it to then provide a quick response. But love the board the design and cant fault anything else.
Item never arrived.ordered it way in advance as a birthday gift, waited a few days after the estimated delivery date for me to get in touch with them. If I hadn't emailed them then I don't think they would have been bothered. They said it must have got lost in the post. How does a paddle board go missing.... Would never order from this company again

Besvarelse fra SUP Warehouse
Haven’t tried it yet, 3 stars because it took 10 days longer to arrive than originally stated

Besvarelse fra SUP Warehouse
Long reason for why not.
I ordered my SUP. Yodel then returned it and they automatically refunded me . To which I then had to reorder another board when it finally arrived the pump is broken and the glue for the valve is coming undone. I was recommended to buy waterproof glue or replace pump at own cost. As they didn't have one in stock .
I've finally taken the decision to return it . This is no easy task
I will need to pay for packaging and hope they repay my cost of delivery and refund
There is no phone number so you can't contact anyone. Everything is done on email. You just end up preying it works out
Delivered swiftly. A cracked pump was replaced immediately. Excellent SUP!
Hi guys used pump to inflate sup and the pressure gauge doesn’t work …..so it’s been guess work . Tried on a few occasions to reach you but waiting time too long. The packaging was in a very bad state which made me overly suspicious ( also it was delivered in branded box which spoilt surprise for my wife) , the product is great and up to final delivery all was good . But there needs to be better quality checking . A new pump would be great but not going through the hassle of sending pump back and waiting .
Excellent prompt delivery. Deal seemed too good to be true but arrived as described
Sent me the wrong order and with no pump for the board, no answer to my email about getting hold of the pump, I have had to buy one from amazon instead.
So happy with my new board. It is quite heavy and not very comfortable to carry for a long distance and pumping up that last bit is really hard going, otherwise am chuffed to bits with the SUP. Delivery was long and packaging was completely battered
Never arrived. Chased Yodel to no avail and no follow up. Can't believe I lost all that money
Have now purchased 2 paddle boards from SUP Warehouse and the experience had been good.
Really decent quality equipment, we had a slight issue which was resolved very easily by the team.
The life vest arrived m, well packaged, but was not what I was after as the neoprene was only on one side and it fitted very large on me. I returned it and SUP warehouse refunded my money promptly.
Terrible all over both pumps have holes in the tube so unable to read the pressure and is hard to get the paddle boards to a good pressure. I have been trying to contact this company for the past 24 days with a number of emails and have had no responses I am still waiting. I would not recommend them at all. (Sup warehouse if you actually see this and look at your reviews try responding to people rather than sending me a product that dosent work)
Easy purchase and much faster delivery than expected - pump works but PSI indicator is a little dodgy. Otherwise the board is perfect, exactly what I was after for a really good price :)
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.