The equipment woks wonderful. When I have had any concern I receive the attention needed. This si my third year using the system and I have no regret. Thanks!
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sometí reclamación por bateria inhabilitada desde el 11 de septiembre de 2026 por un recall de Tesla. El 19 de octubre recibí un email de Revel Home Services notificándome que SunStrong se había aso... Se mere
Virksomheden har svaret
Desde que cambiamos de compañia he experimentado problemas en el sistema , equipos dañados, y alzas en el pago de luz. Y las pocas veces que he hablado con sistema al cliente no han sido de ayuda...
Virksomheden har svaret
⭐ Mi experiencia con SunStrong Management, empresa vinculada a la administración de sistemas solares de SunPower, ha sido positiva. Destaco la importancia de contar con una compañía que brinde seg... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SunStrong Management is an operations and asset management company that sits between asset owners – the capital partners committed to investing in sustainable energy – and the real world, where infrastructure systems need servicing and customers need support. We are a team of industry veterans who stepped up to keep abandoned residential solar systems online, productive, and delivering electricity to millions across the country. We work every day to support our customers and make sure they continue benefiting from the good decision they made to invest in affordable solar energy. While we got our start in stranded solar systems, SunStrong has grown into a full-scale asset management enterprise with a portfolio makeup ranging from a single EV charger to a 100+ MW power plant. We currently support seven asset classes and are rapidly expanding the amount and types of infrastructure projects and sites that we support.
Kontaktoplysninger
3,9
God
24 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
$14.14 in one whole year
$14.14 in one whole year, this is business but not for me
19. september 2026
Uopfordret anmeldelse
Besvarelse fra SunStrong Management
Hi Ismael, thank you for sharing your feedback. Should you need assistance with any account-specific concerns, please feel free to reach us at support@sunstrongmanagement.com or submit a request through our self-service online form:
https://sunstrongmanagement.com/customer-service-inquiry/
I was surprised to learn that SunStrong…
I was surprised to learn that SunStrong Management charges $99/year just to monitor solar panels I already own. This isn't a repair fee or a maintenance visit — it's a recurring charge simply to access monitoring data for equipment that is mine.
Many solar monitoring platforms are included at no extra cost or built into the original purchase price, since the whole point of going solar is to save money over time. An annual fee just to "watch" my own system feels like an unnecessary added cost that chips away at those savings.
I'd encourage anyone considering solar to ask upfront about ongoing monitoring fees before signing anything, and to factor this into the total cost when comparing SunStrong Management to other providers.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra SunStrong Management
Hi Marco, thank you for sharing your feedback. We understand your concern regarding the cost of the SunStrong Connect Premium subscription.
SunStrong Connect offers both a free and Premium tier, giving customers the option to choose the level of monitoring that best fits their needs. The Premium subscription provides additional system information, including more detailed performance reporting and historical data. As the costs associated with maintaining and storing this level of detailed monitoring data continue to increase, the optional subscription allows us to continue offering these Premium features while maintaining a free version for customers who prefer monitoring with less detail.
The free version still provides system monitoring and is available to customers with cash-owned systems, so a Premium subscription is not required to access monitoring through SunStrong Connect.
For any app-specific questions or concerns, you can also contact our App Support team directly at appsupport@sunstrongmanagement.com.
We appreciate you taking the time to share your feedback and hope this helps clarify the monitoring options available.
Total lack of service and breach of maintenance terms
I am adding my previous review here because consumers should be aware of what they could be getting into.
------------------------------------------------
There is a total lack of service and breach of maintenance terms by SunStrong.
My system is showing an issue with a microinverter and despite multiple communications, the company has failed to schedule a technician. Instead they keep emailing me to tell me my system is producing even though it is not producing to capacity. I would know, as I have had this system for almost three years. Because SunStrong controls the system infrastructure/lease agreement, they are contractually obligated to maintain this equipment.
I will update this review if SunStrong contacts me with a concrete date for a certified technician to visit my home and review the system. Until then, expect zero communication or service if your equipment fails.
UPDATE 8/27/2026: My system was fixed by the local sales company I originally signed the contract with.
In order to get things moving, I had to file a formal complaint against the sales company and SunStrong Management with the consumer rights and protection agency in my area. SunStrong seems to be unaware that those consumer complaints can cost them and can also prevent them from doing business in my area. The local sales company knows this which is why they stepped up and honored the contract.
I recommend filing complaints in your area if SunStrong is not being responsive. I also recommend filing a complaint with the FTC. This company should be formally investigated.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra SunStrong Management
Hi Patricia, we regret this experience you have had and want to get to the bottom of it. Because we take privacy seriously, we have sent a private request via Trustpilot to gather your account details securely so we can resolve this directly. You can also reach our data team at support@sunstrongmanagement.com.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.