After a full week of delay, I was told their warehouse had failed to fulfill the order correctly. I was then given replacement tracking information that raised obvious concerns, including incons... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a t-shirt and cotton/linen trousers from Sunspel expecting the quality their reputation and prices suggest. After just 3-5 wears and one wash (following care instructions exactly), both... Se mere
I have been buying Sunspel products since 2011. Never had one issue with the clothing or the service. Spoken to staff without issues either. I notice there are some questions around washing on here.... Se mere
Quality and standard isn't what it used to be. Clothing has arrived unclean and with hairs and debris on. Disappointing for a jumper costing £295.00. Telephone calls go unanswered after many repeat at... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Luxury British Essentials
Kontaktoplysninger
USA
- sunspel.com
1,6
Dårlig
88 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor customer service
Poor customer service. I called and emailed to rectify an order only, one staff member told me it would be done. The next day I was told by a different member of staff the order had not been rectified. I then followed up via email and phone and did not feel much effort was being by made customer service to help me. In the end, the problem was not resolved. Overall, extremely disappointed.
23. november 2020
Uopfordret anmeldelse
Really disappointed with the latest…
Really disappointed with the latest T-Shirt purchase. It would seem that an iconic English brand now supplies its product from Portugal. I have bought Sunspel product for over 10 years and have always been very happy. It would now seem that not only are the products not made in the UK but the sizing and quality is totally different !!. Time to safely go elsewhere.
26. juli 2020
Uopfordret anmeldelse
Really disappointed with the level of…
Really disappointed with the level of service delivery arrived after 3 weeks customer service was appalling
16. juli 2020
Uopfordret anmeldelse
Great range and excellent delivery DPD
11. marts 2020
Uopfordret anmeldelse
Excellent company
Superb products, that look and feel great. Items retain shape and colour after multiple washes. Delivery service used is DPD who offer a variety of solution if out. This flexibility is why I order online with Sunspel. Have placed approximately 15 orders online and have not be disappointed with service or the product.
4. april 2019
Uopfordret anmeldelse
Really good quality materials
1. februar 2019
Uopfordret anmeldelse
Great quality and fast delivery
31. august 2017
Uopfordret anmeldelse
Highly recommended.
Fantastic British company with very high quality products. The website is simple to use with accurate stock levels. Some great discounts in their sale section. Good communication, fast delivery, highly recommended.
16. august 2016
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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